The Role of the Leader in Evaluating Data to Improve Quality and Safety
Patient safety is a growing concern among healthcare professionals and the public (Goh, Chan, & Kuziemsky, 2013). As professional nurses, it is our duty to demonstrate improved safety for our patients, visitors and guests to the facilities in which we serve. It is also our duty to prevent adverse events and to view unfortunate incidents as learning opportunities to achieve a holistic view of patient care. By improving patient safety, we accept responsibility for more positive patient outcomes and a successful hospital stay. The purpose of this paper is to analyze the importance of data evaluation and interpretation to improve patient quality and safety.
Data
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In reviewing the data set provided for this study, a large number of falls occurred between the hours of 3 a.m. and 7 a.m. This is the time that a phlebotomist typically enters the room for a morning blood draw or the nurse wakes the patient for a vital sign check. The patients are still in a daze, and it is possible after the clinical personnel leaves, the patient tries to climb out of bed unattended, resulting in a fall (Stempniak, 2015). Lee (2015), states “You disturb them, wake them up and they’re groggy; then they try to get up and go to the restroom by themselves.” They overestimate their ability to function and walk, resulting in a fall (Stempniak, 2015).
In addition to the falls data, the Walden University case study (2015) reported “One full-time employee (FTE) of nursing assistants was moved from the night shift to the evening shift (Data Dashboard, 2015). This change in staff may contribute to the increased falls seen during the overnight hours. An extra nursing assistant would be helpful as a variable rounder, someone to help the nurses and other nursing assistants respond quickly if a patient’s call bell is ringing or the patient is in distress.
Our report shows an increase in fall risks from 7 am to 11 am daily. This time coincides with patient care, where nursing staff may be attending to one individual patient, often
Patient safety one of the driving forces of healthcare. Patient safety is defined as, “ the absence of preventable harm to a patient during the process of healthcare or as the prevention of errors and adverse events caused by the provision of healthcare rather than the patient’s underlying disease process. (Kangasniemi, Vaismoradi, Jasper, &Turunen, 2013)”. It was just as important in the past as it is day. Our healthcare field continues to strive to make improvement toward safer care for patients across the country.
Patient falls in hospitals continue to be a major and costly problem. The definition of a patient fall is an unplanned descent to the floor, assisted or unassisted, with or without injury to the patient. The authors of this article wanted to investigate the effect “missed nursing care” has on patient fall rates and patient outcomes. The authors also looked at hospital staffing as it relates to patient falls and nursing staff having enough time to carry out all nursing responsibilities.
An hourly rounding is an excellent precaution strategy to make sure that patients’ alarms, call lights, and personal belongings are within reach. One benefit of hourly rounding is that it is pro-active. It reduces patients’ need to get up, thus reduced falls. In Kamehameha Nursing Home, hourly round is required, but because nurses are most of the time busy, they often forget to implement it. This needs to be addressed in order to reduce the number of falls in the facility (Agency for Healthcare Research and Quality, 2013). If Universal Precautions is effectively implemented, Kamehameha Nursing Facility’s fall incident will decrease.
In addition, high risk participants received education relating to falls which involved nurses instructing participants not to get out of bed without assistance, to press the call-bell for assistance and how to use the call-bell. As part of this study protocol, participants in the intervention group received usual care which include: fall risk assessment, placing the call-bell, TV remote control, eyeglasses, dentures, and hearing aids within the patient’s reach. Other interventions that have been used were bed and chair alarms, bed was in the lowest position at all time except when care was being provided and bed brakes were locked at all times. The patient’s elimination needs were scheduled every two hours, bedside commode was provided for frequent elimination needs, the patient was not left unattended while on bedside commode or in the bathroom. For a safe bathroom environment toilets was raised, toilet seats were secure, and handrails was strong enough to support patients, and patient was also instructed to pull the call light if feeling dizzy or in need of any assistance . Furthermore, the room temperature was
The Cochrane Library search with the MeSH heading accidental falls yielded 7694 articles. To further narrow the search, the MeSH headings bed alarm AND hourly rounding were added. This yielded six articles, one of which was applicable to this study.
Elderly people are highly susceptible to falling, as more than one in four people over the age of 65 fall at least once a year, and many will fall more than just once (NSW Health, 2011). More than half of the elderly living in aged care facilities fall at least once a year. In 2009, 26% of NSW residents who were aged 65 or over, fell at least once (NSW Health, 2011). Approximately 27,000 hospital admissions and at least 400 deaths of over 65 year olds were due to falls (NSW Health, 2011). More of these hospitalisations were for aged care residents than other elderly people. As well as this, hospitals generally have over 1400 falls cases per year, and aged care facilities experience reports of falls from 60% of residents (Victorian Quality Council Secretariat, 2014). In hospital and aged care settings, there are a variety of falls risks, and causative factors that may lead to falls. For example, there are environmental (extrinsic) and personal (intrinsic) factors (Victorian
Falls among elderly individuals have continued to be a major challenge for health care providers. Individuals hospitalized for falls incur a higher health cost compared to other hospitalized patients. Despite efforts to reduce the number of falls through the use of some strategies, fall rates continue to be high in hospitals. According to Massachusetts Department of Public Health, and a recent summary performed by the Bureau of Health Care Safety and Quality (2011), Massachusetts acute care hospitals reported 57% of serious reportable events as environmental; 98% of those serious events were attributed to patient falls (Nientimp & Peterson, 2012). There is limited research that supports the idea that hourly rounding performed by nurses has an impact on reducing patient falls (Lascom, 2015).
Falls are a serious health concern for people and an important issue for nurses. Many factors contribute to the causes of falls, apart from cognitive impairment. The consequences of patient falls are becoming a serious issue for patients and society.
Additionally, there are many simple tasks that can be completed during everyday patient care, which can lead to a decrease in patient’s falls. Some interventions include maintaining a clutter-free space in patient rooms, non-skid footwear, placing the bed in the lowest position, and keeping the call light in reach at all times (Hempel, Newberry, Wang, Booth, Shanman, Johnsen, & Ganz, 2013). All of which, promote safety by preventing mechanical falls caused by an overcrowded, cluttered room, and offering the patient the ability call for help when needed for tasks such as toileting; as many falls occur during the process of ambulating and transferring to and from the commode.
Each year, one out of three elderly people fall (U.S. Centers for Disease Control and Prevention [CDC], 2015). The CDC (2015) also reports that once an individual has fallen, the chance that they will fall again doubles. Falls also contribute to an increase in direct medical costs. The CDC (2015) states, “Direct medical costs for fall injuries are thirty-four billion dollars annually. Hospital costs account for two-thirds of the total.” The amount of elderly people who fall each year along with the economic costs that result from falls indicates that preventing patient falls remains an important goal for healthcare workers including nurses. Nurses can use the nursing process—assessment, diagnosis, planning, intervention, and evaluation—to prevent patient falls and meet the fall prevention standards set by various regulating bodies.
A study was done at a 1,300 bed urban facility over a 13-week period. The purpose of the study was to describe the causes of inpatient falls in hospitals (Hitcho, et al., 2004). All falls were reported except falls in the psychiatry service and during physical therapy sessions. During the 13-week period, a total of 183 patients at an average age of 63.4 years old fell. Of the total number of falls 79% were unassisted, 85% happened in the patient room, 59% occurred during the evening or overnight shift, 19% were while walking, and 50% were elimination related (p. 732). In this study it was identified that many patients did not use their call bell before getting up because they did not believe they needed assistance. It was stated that, “perhaps patients need to be better educated on the effects that a new environment, decreased activity, medications, tests, and treatments can have on patients’ energy and ability to ambulate safely” (p. 737). The findings of this study showed that falls not only happen in the elderly, but in the younger population as well. Patients that fall in hospitals are often unaided and are due to elimination needs. To prevent falls and decrease injury rates, more studies need to be done.
Nurses help to ensure patient safety, which includes preventing falls and fall-related injuries (Quigley, Neily, Watson, Wright, & Strobel, 2017). The general population is at risk for falls and fall-related injuries, more specifically the elderly, 65 and over (Quigley, Neily, Watson, Wright, & Strobel, 2017). Patient falls are one of the top events for hospitals and long-term care facilities due to loss of physical function or cognition (Quigley, Neily, Watson, Wright, & Strobel, 2017). Fall-related injuries are a serious health issue for the elderly population (Quigley, Neily, Watson, Wright, & Strobel, 2017). Nurses make a major contribution to patient safety by assessing fall risk and designing patient-specific fall prevention
As a nurse we want to ensure that our patients receive a high quality of care. Patients should feel safe and satisfied while hospitalized. Many hospitals are continually looking for answers and implementation to significantly reduce the inpatient fall incidents. According to Bechdel et al (2014), the top priority of health care organizations nationwide is to reduce and eliminate falls within the clinical care settings. One of the serious problems in acute care hospital is the patient’s fall. The unfamiliar environment, acute and co-morbid illnesses, prolonged bedrest, polypharmacy, and the placement of tubes and catheters are common challenges that place patients at risk of falling. Most of the falls that I have encountered while working involves
Issues related to a lack of patient safety have been going on for a lot of years now. Throughout the first decade of the 21st century, there has been a national emphasis on cultivating patient safety. Patient safety is a global issue, that touches countries at all levels of expansion and is one of the nation's most determined health care tests. According to the Institute of Medicine (1999), they have measured that as many as 48,000 to 88,000 people are dying in U.S. hospitals each year as the result of lapses in patient safety. Estimates of the size of the problem on this are scarce particularly in developing countries; it is likely that millions of patients worldwide could suffer disabling injuries or death every year due to unsafe medical care. Risk and safety have always been uninterruptedly been significant concerns in the hospital industry. Patient safety is a very much important part of our health care system and it really
Problem: Patient falls have long been a common and serious problem in hospitals across the nation, causing