ILM Level 3 Award in First Line Management
Understanding training and coaching in the workplace.
Understand how to provide training appropriate to the workplace.
Identifying training needs.
A training need may arise for many reasons this could include the maintenance of existing competencies, a change in procedures, the acquisition of new equipment, a change of roll and responsibilities, the identification of unsafe practices etc.
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxx use two systems for recording the maintenance of existing competencies these being Terian that is used to ensure that front line personnel meet the requirement to attend risk critical assessments within specified time periods, and PDRPro which is an electronic personal
…show more content…
Task led – work book: A consistent and structured method used for achieving predetermined targets during development, useful to record and monitor progress.
Learning styles.
People learn in various ways and at different rates, some learn much from reading and could be considered a visual learner whilst others find it difficult to get anything from reading and prefer to listen, possibly to others explaining, an auditory learner or perhaps they learn from doing practically and could be regarded as kinetic learners, but whichever way we prefer to learn to be effective the learning cycle must be fully completed. We go through an experience, think about what happened, reach some conclusions and put them into practice.
Experiencing
Experiencing
Experimenting
Experimenting
Reflecting
Reflecting
Concluding
Concluding
The Honey and Mumford questionnaire is an extension of the learning cycle and identifies four main styles of learning.
The Activist: Enthusiastic about new ideas, enjoy doing things and consider consequences later, like to work with others but want to lead.
The Reflector: Like to way up a situation first, collect and analyse information, review what has happened and consider what they have learnt.
The Theorist: Think problems through step by step and like things to be rational, tend to be analytical
To identify the learning and development style of myself and a team member we both completed a Multiple Intelligence (MI) test developed by Howard Gardner.
I allow time for ad-hoc events, i.e. sickness. I demonstrate to each team member how to access the report on the system and the process to follow to complete the PDR.
In addition, training should also be tailored to specific positions in the company and employees roles. Management may need additional training to help deal with employee issues, while someone in purchasing may need more training on gifting policies and someone in finance needs to understand the company’s position on fraud.
Raises questions and problems and formulates them clearly and precisely; Gathers and assesses relevant information, using abstract ideas for interpretation; Arrives at conclusions and solutions that are well-reasoned and tests them against relevant standards; Is open-minded and recognizes alternative ways of seeing problems, and has the ability to assess the assumptions, implications, and consequences of alternative views of problems; [and] Communicates effectively with others as solutions to complex problems are formulated (p. 171-172).
Myles Downey in his book "Effective Coaching" Effective Coaching: Lessons from the Coach's Coach, Oct 2003.
Activist are those people who are attracted by new challenges and experiences, they don't mind trying anything at least once and they put themselves in action
One definition of coaching is “Coaching is unlocking a person’s potential to maximize their own performance.” (Coaching for performance, Sir John Whitmore 1992). Or to expand on this; Simply defined, coaching is one person guiding another through a process, leading to performance enhancement. The applications can vary, support to achieve a specific project, helping an individual to do better what they already do well, or developing a skill they don't yet possess.
knowledge and the understanding of an expert. His way of looking at things is from a
The word activist or feminist, it invokes a picture in the mind of a person who is strong, resilient, and unafraid to stand up for what they believe in. Martha P. Cotera does not fulfill this picture at first glance, but she has done great work with the Chicano Movement and the Chicana Feminist Movement. More than you would think could come out of a librarian.
There are a number of factors that will influence the style of leadership a leader may choose, such as:
1. Identify four possible consequences of inadequate training or training that does not meet an organisation’s needs or requirements.
Coaching allows an individual to ‘unlock’ their potential through use of questioning techniques to find their own solutions and develop
Being able to take in the information that is presented and being able to apply it is a crucial tool that is needed in order to be successful. One of the assignments that we were given in ENGR 1000 was that we were tasked to see what type of learner we were. Everyone has their own unique way of learning and I myself feel that I am more of a visual learner than verbal. There are eight different characteristics on a scale from one to ten which means there can be fifty thousand and four hundred different possibilities. This is why it is important to know and understand what type of learner you are because you are only one of that fifty thousand and four hundred. You could and are very likely spinning your wheels trying to learn things the wrong way if you truly don’t understand how you learn. I can read a book cover to cover and at the end, sometimes I could not tell you what I have just read. After taking that survey I was surprised at how much I was heavily leaning only on visual and not verbal. Just this one alone was putting me at a disadvantage in my education because I was only really taking in half of what I could be. I have started to rely different learning styles so that I can be more we
Training of personnel is another area which has detailed requirements in WQA. All roles relating to ensuring quality must be undertaken by suitably qualified staff. Training schedules are linked to employees’ job descriptions, training records are kept and training needs are regularly reviewed.
Furthermore, spoiled work, damages, and accidents to equipment and machinery can be kept to a minimum by well trained employees, continued training helps employees develop their ability to learn by adapting themselves to new work methods, learning to use new kinds of equipment, and adjusting to major changes in work relationships and job content, also, through training, new employees learn to measure up to standards for performance, thereby satisfying their human need for personal growth and increasing their value to the organisation (Pigors and Myers 1977).