Human Resources Challenges Of Uber

Establishing a well-structured driver network is a key step in Lyft’s strategy to expanding in London market. As drivers facilitate the cash flow of the ridesharing business model: having more qualified drivers in the network will help ensure revenues are maximized and ensure further growth. To attract and retain drivers, Lyft should implement good incentive plans for its prospective drivers and ensure the company driver policies are transparent. Regarding driver policies, Lyft will continuously reinforce that their drivers should be held up to higher standards and need to be respectful and reliable, especially since they bear the responsibility of driving cash flow into the business. Penalty and enforcement policies should also be made clear.

Rating and starts make the Uber Drivers compete with others. Therefore, to create the good rating and collect stars, Uber Drivers should wear a clean and tidy wear, included a clean car. Fast to answer that call from customers and understand the pickup location. If it is possible, the drivers can open the door for customers. It is important for the drivers to understand customers, whether they want to go by alternative street or main street. Drive nicely and patient,

On one hand, in the last couple of years, there are some criminal activities endanger passengers by Uber’s drivers (Picchi, 2014). Because of these horrible things happened not only let Uber company lost a lot customs but also bring shame on Uber company (Picchi, 2014). Even though Uber claims they are going to do more background checks for drivers, the background checks cannot include all the aspects for the drivers (Picchi, 2014). About driverless cars there also some problem regard to safety problem for example: villainous weather, puddles on the street (Boudette,

In modern society’s day and age, we still have many types of transportations that helps us complete some of our daily needs. You can drive, grab a bus, take a train or even get a quick workout and walk. However, as society progressed and wages increased, people start spending money on other ways to get around instead of driving themselves such as Uber: an app that allows other people to drive you places for a small fee depending on its location. Uber may be cheaper than having your own car but it isn’t always very reliable or convenient. Having your own car provides a reliable source of transportation. Although insurance and maintenance can be pricey; Uber is a relatively cheap and easy system of transportation, although it can be unreliable.

This writer is also an Uber/Lyft driver for both services. Moreover, this same writer has also been both a Cab driver and a limousine driver at various points of my life. Additionally, at one time being also driven a horse and buggy in addition to training the horses for this type of environment.

The thesis of this article explains that despite surge pricing achieving the goal that it’s supposed to, (bring more drivers online and present available services to consumers who need them the most) most believe Uber is taking advantage of customers by using extreme multiplier prices. While the author states that this issue between price and product/service is giving Uber a relative degree of bad press, he also gives solutions as to how to fix this problem.

Uber as a business have conducted and implemented many harmful tactics and policies. The primary issue that Uber has been deemed harmful are Uber taking and requiring all drivers to accept the percentage cuts. In addition, the higher percentage cuts will be deduct from each earned revenue the driver obtain while driver for Uber. This is a very harmful tactics

In major cities across the globe today, many rely on the services of both taxicabs and Uber. Both allow users to reach their destination in a timely manner, but one service reigns supreme. The regulations and training requirements make tax far superior to Uber. Uber lacks the same levels of training and regulations one must possess in order to be a driver as compared to taxicabs. Some of the rules one must follow in order to be a driver of a taxicab are as follows: one must have a knowledgeable understanding of the streets they are navigating, one must dress nicely and professionally, and one must follow the provided rules in the guidebook. By using these rules and regulations, drivers are able to provide individuals with a safe and comfortable

Employee and global social scale: Customers and potential recruits have many more choices than they had in the past, and are more aware of the ethical stances of Uber. Some base their ride choices and career decisions on these things. Uber need to shape up when it comes to how it treats its drivers. It must relook at how it categorizes its drivers, instead of treating them as “just part-time“ workers

If we compare Uber to Taxis, from the average customer it seems the same except that Uber may seem a little unsafe based on that nearly anyone can become one of these drivers. This is not the case at all. People deserve a new, safer, better experience from a transport service. The public needs a service that gives them a more cost-efficient

Michael Porter classified market attractiveness by five forces: industry competitiveness, potential entrants, substitutes, buyers, and suppliers (Keller & Kotler, 2016). Long-term attractiveness depends on the five forces, and help determine the overall attractiveness of each market segment, and the needs of those within the segment. Market segment refers to a group of customers who have similar sets of needs and wants (Keller, Kotler, 2016). Geography, demographics, psychological and behavioral variables are used to decipher if the services Uber has to offer meet the wants and needs of its consumers. After identifying and grouping customers based on their similarities and differences, the overall attractiveness for each segment must be identified. The market segments must be identifiable, measurable, actionable and stable.

“It’s a simple experience and a much more pleasant way to get a ride than stepping onto a busy street and waving at oncoming traffic” (Stone, 2014, p. 53). It is convenient for both the employee and customer to arrange a ride, which makes Uber preferable. Additionally, the employees of Uber are given more benefits than the employees of taxi companies. For example, Uber issues an iPhone with the Uber software, free gear to secure it to their windshield and an hour of orientation (Stone, 2014, p. 52). It is this simplicity that appeals to people seeking employment. They are also using a platform that is accessible to many of their customers, because, as of 2015, “64% of American adults now own a smartphone of some kind” (Smith, 2015). Since their focus is on luxury, innovation, and results, they have transformed the public transportation system in their favor.

The use of ride-sharing applications has become a popular choice to travel from one destination to another. In the past, cities were dominated by the use of taxis as a means of ride choice. As technology and society has evolved, ride-share applications such as Lyft have become a dominating choice for travel. After completing a PEST and SWOT analysis, Lyft can analyze how to proceed going forward to continue its growth and success.

However, it did also reveal some minor service gaps in terms of perceived values and delivered values, which are thoroughly discussed in the recommendations and action plan section of this report. Overall, this report reveals that a human centered approach is what warrants Uber their success and also offers some simple solutions to problems encountered during the service experience.

On this prepare I will talk about Uber and the sharing Economy. How Uber and sharing economy has connect and how the Uber company benefiting from this economic system. Also, I will try to discuss about greater worker flexibility and worker insecurity. What make us to claimed that Uber has a magnificent work flexibility and worker insecurity or does it add to a climate of worker insecurity? Or does it do both? If both, what is the predominate effect of Uber on workers? Is Uber’s ‘market-based’ model fair to consumers? Is it an effective way to eliminate market inefficiencies or is it a cash grab (or, again, both)? In the Uber. In addition to this how this Uber business have a positive and negative effects on other transportation system