Human Resources Approach

Maintains the agenda, arranges travel, and coordinates meetings, conference calls and appointments on behalf of the Manager. Organizes and coordinates the meetings and conference calls of unit staff, special project teams and working groups.

* Put together a human resource guideline handbook that states what policies and procedures you will and expect the

To discover talented cooks and train them in order to achieve a high standard of the restaurant.

I need to ensure that I would deal patiently with difficult customers and treat them respectfully, and advice other employees to do that too to perform a timely service delivery without losing customers or our good reputation.

“The restaurant manager brings together three elements: customers, the operation and employees. The operator’s task is to manage these elements to produce satisfied customers.”

This report will discuss and evaluate changes made to the food service processes within The Finest Catch Restaurants and how these changes have affected the performance objectives Quality, Speed and Cost. Therefore examining how changes to staff labour can affect the perception customers have of the business, and in turn how that has affected their outlook. Altering visibility and volume of staff can change expectations of consumers both old and new (Slack, Chambers and Johnston 2010). Reshaping the processes that a business uses can change the maximum value they may have for customers and minimise costs within the company (Johnston and Clark 2005). However it is this sort of thinking that can lead to the satisfaction of

The reading for this assignment covered human resource management. The chapter provided an introduction and overview of the importance of human resources in an organization. Human resource managers are responsible for recruiting, hiring, training, and developing employees. A critical organizational function for human resource management is selecting the right employees coupled with onboarding and training. Additionally, the human resource manager and staff work to ensure all laws and regulations are established and followed to protect both the organization and individual employee. A human resource department is highly important function to an organization. The human resource department and managers have a multitude of critical duties to perform from an internal, external, and legal perspective. The fulfillment of their duties has direct impact on the organizations success.

Main problem in the case: lack of HR department to oversee the HR function and administer all HR specific issues and problems. Violation of the EEOC (Equal Employment Opportunity Commission) and Pregnancy Discrimination Act

Finding and maintaining good kitchen staff are two major pain points for operators today. With barely a prompt, XXX said that cultural diversity in culinary arts field is a must

Restaurant managers have a long list of responsibilities both in the front and back of the house. Keeping

In the production of a restaurant the first lean management principal of finding “what creates value for the customer” (Russell & Taylor, 2016), can be applied during the concept of the restaurant. By determining what is valuable you can plan around it. If you determine that the guests come to the restaurant for the quality of food and great service, then we can develop a menu that meets or exceeds expectations. The sequence of activities would be the chefs in the kitchen preparing the food for the guests to enjoy while the server tends to the guest’s immediate needs such as taking their drink order and filling it for them. The server might also be asked for suggestions of wines to pair with the meal they just ordered.

The restaurant has undergone several staff changes during the last year and appears to have a turnover of staff issue mainly with the chef and waitress positions. The manager and assistant manager both know that this is causing a negative impact on the whole team and the operational side of the organisation has shown signs of not reaching the necessary standards set for satisfactory customer service. In the current team only the manager and assistant manager has been employed there longer than twelve months.

The fierce marketing competition drives company to seek new resources to improve their core competences and adapt to changing of the internal and external environment of organisation. A growing number of HR professors argued that strategic human resource management can be regarded as a source of sustained advantage for competition (Zupan and Ograjenšek, 2008). But there are lots of limitations exist in previous literatures, which do not answer questions like which strategic human resource management practice is best fit to enhance performance of organisation or is there any most effective SHRM model? Thus, in the article “the impact of bundles of SHRM practices on the performance of European firms”, authors mainly adopted the quantitative

Most people have worked for a company that has offered some type of training and development for their employees. From in-office classes to specialty workshops to college hours, it all adds up as an investment in your business, as well as your employees. With current economic conditions, some businesses are making the decision to steer away from developing their most important asset, their employees, because they don’t see the need for it any longer, or they are simply trying to cut costs.

To work in the Human Resource management field you must maintain and improve the company by planning, implementing, and evaluating employee relations and human resource policies, programs, and practices. It is a challenging and yet rewarding field to work in. However, just like every business field, people who work in the human resource department face many challenges when it comes to discrimination.