Module 1 – CASE
HUMAN RESOURCE MANAGEMENT; CHALLENGES AND CHANGES
Case Assignment
In today’s job market we see many human resource management changes and challenges evolving with the changes in a competitive market environment. One goal of the human resource department is to hire employees that will be as productive as possible, which in turn leads to more revenue and the success of an organization.
In healthcare we see even more challenges; making sure there is enough staff members to care for the patient load, keeping morale high, keeping the budget down, making sure the employee is properly trained and oriented, to name just a few.
First, explain the significance of human resource management and then identify and discuss the
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Organizational restructuring within healthcare organizations has impacted staffing due to the changes that are the results of external components within the health care industry. (Duffield, Christine et al 2006). Restructuring includes macro organizational changes such as mergers, closings, conversions to non-acute care, and ownership changes. Re-engineering, is the strategic progression that may include changes in work assignments, modifications in clinical staff and 1 Linda Gleason Module
Health care throughout the history has shown many changes. Every change brings in challenges in a workplace because change is more often met with resistance. It also brings in innovative ideas that steers the organization’s advancement and performance. The major motivation of change in this organization is to sustain a successful future in its continuum. For change to succeed, brilliant strategy, and clever implementation are necessary (Gandossy and Sonnenfield, 2004).
Harvard Business Review’s Fixing Health Care From Inside & Out was a unique collection of examples on how all members of a health system, both clinical and administrative, make a huge different on operations. This compilation not only provided exceptionally informative articles, but also many charts, graphs, and other depictions to back up the points the contributors were making. Many of the remarks in these articles seemed to be simple fixes or strategies that do not seem that hard to implement, but in reality they are so challenging because making changes can be a big deal for any organization. All ten of the articles offered a distinct perspective and innovative ideas that future healthcare leaders such as myself could use moving forward. Some of the key points highlighted were to implement changes on smaller scales first and then go larger, to tackle issues as they come up and not put them off for the future, and also the importance of all staff working together as a team rather than in pursuit of individual goals.
Health care organizations are complex and require several interconnected parts to operate effectively. The employees, hospital staff, and administration work together to ensure that a health care organization runs properly. Sometimes health care organizations grow so large that the overall quality of the organization is diminished. Healthcare organizations are constantly changing and discovering ways to improve quality. Improving the quality of healthcare organizations is a challenging task. Individuals who are in charge of improving the quality of a health care organization must be highly trained and have clearly communicated goals. If the quality of a health care organization is improved, then its patient’s employees, hospital staff, administrators and surrounding community will benefit.
Question.no.1 The case introduces three companies of every different size with three different onboarding approaches. What differences do you see in their approaches? What similarities?
The healthcare system is an ever expanding, dynamic and complex industry that requires strong leadership to steer and direct employees’ performances by utilizing flexible, strong and transformational planning system and management of staff strengths, core values and talents (Reeves et al, 2013). These leaders are often faced with enormous challenge of creating culture, strategies, modes of operation and tweaking the status quo in order to meet the Institute of Medicine’s goals and expectations of providing quality, and effective patient-centered cost-effective care on time. Human resource challenges in the healthcare industry are numerous and require a lot of time and money to tackle effectively in order to bring about the desired healthcare delivery service (Arnold, 2010).
The successfulness of a healthcare organization is determined by the many qualities and attributes its leader possesses when managing patient care. Such care, whether implemented at the micro, meso, or macro level, can prove to be beneficial or result in the failure of the organization structure when change is improperly addressed. Leaders, by using their knowledge and expertise, must foster care throughout all the various levels of management that is a reflection of bureaucratic thoughts and principles or one that is a reflection of the complex adaptive system. The complex adaptive system is a comprehensive system that is complex in nature and oftentimes can result in chaos and the failure of an organization when change is not properly managed. Throughout my profession, I have witnessed many styles of management and found this to be the most detrimental when change is being implemented. I feel that such style of control is what drives the good people away. A prime example of this style of management was seen with the launching of computerizing charting. Computers, as you may know, can be challenging for some, as well as overwhelming. This is especially true for the seasonal employees who are not so reluctant to any changes, and trying to grasp onto something new can result in a toxic environment where chaos and conflict are produced. The launching of Epic, which came about shortly afterward, fueled the fire even further and resulted in a very complex environment. Within the
There has been much discussion about the issue of whether Human Resource (HR) roles can be integrated into the new position by the HR function in companies. Human Resource Management (HRM) can be defined as “a strategic, integrated and coherent approach to the employment, development and well-being of the people working in organizations” (Armstrong, 2014, p.5). HR professionals’ works are regarded as employee training, recruitment, personnel administrative, reward management, service delivery, and organizational performance. It is typically believed that HR practitioners must not only be responsible for multiple activities, but also communicate with other constituencies, ranging from employees to managers. However, it is also argued that although HR practitioners play an important role, their position seems unclear in organizations. In addition, HR professionals are expected to reconcile their roles from administrators to strategic partners in order to make corporations more competitive because of globalization and improvements in technology (Jamrog and Overholt, 2004). This suggests that new and clear position benefits HR functions for sustainable development and increases competition of companies in a globalized market, but the reinvention of HR roles face some obstacles. Therefore, this essay will attempt to show that it is difficult for the HR function to reconcile its different roles, because the HR position is affected by companies’ policies.
As a Salon Owner you may have heard the term Human Resources as these departments started showing up in small to large companies in the late 1960’s. The purpose of these departments was to have specialists that advised their Corporate Management staff on everything from hiring to performance management. Normally the department would be headed up by a person who was qualified, experienced and had formal education in Human Resource Management from an accredited college or university. Larger corporations often have an HR Executive, usually reporting directly to the President. This position is responsible for the oversight of the HR Department and has staff members called HR Generalists to assist in supporting the
As a human resource manager, there is a duty to manage workforce productivity. This adds on to the normal workload and responsibility of a human resource manager but is needed for optimizing the return on investment for the organizations’ labor expense. When looking at any organizations’ human resource department the main purpose is its effectiveness both in staff and in business. In order to be effective, most human resource managers first must develop an effective professional. That begins with the hiring process, great leadership and clear goals. High-performing employees are the foundation of productivity (Sullivan, 2011). To make a decent return on workforce investments, human resource managers must hire and retain employees, set direction and execute those directions. If the manager’s goals of the organization are clear and communicated the employees will be more motivated and focused because an unclear mission will result in a lack of focus and a low level of engagement and commitment toward achieving it (Sullivan, 2011).
Human resource management (HRM) is an important strategic and systematic approach that provides each company with the opportunity to create policies and practices, as well as to establish administrative forms (Pfeffer, 2007). According to Armstrong (2009) HRM is an approach that deals with ‘employment, development, and well-being of the people working in organizations’. However HRM has evolved significantly through the years due to the rapid social, economic, political and environmental changes. The HRM has replaced the personal management in terms of managing workforce and sometimes has a similar description in use. It is claimed that HRM differs from personnel management, being a holistic approach and recognizing people as assets and not
Human Resource Management (HRM) is "activities that managers engage in to attract and retain employees and to ensure that they perform at a high level and contribute to the accomplishment of organizational goals." (Quotation is from conversation between team members and Human Resource Manager of a famous chain Hotel.) For being the organization to be efficient and effective managers are responsible for acquiring, developing, protecting and utilizing the resources that organization needs. Human resource is the one of the most important resources in all organizations. And also industrial engineers are responsible for increasing the efficiency and effectiveness in production or service sector.
How employees are managed in an organization is important to the workflow of the workplace. Human resource management has several roles that encompass employee management, which include staffing, employee relations, training, benefits, and workplace safety. These roles are vital to the success of an organization. Human resource management in the health care industry is especially important because this department is responsible for hiring the best and most qualified health care workers. The ability to recruit exemplary health care workers is essential to providing the best patient care. The following paper will discuss the functional roles of the human resource department in a health care organization.
Leif Edvinsson, Swedish Intellectual and Businessman once said, “The only vital value an enterprise has is the experience, skills, innovate-ness and insights of its people”. The foundation that every successful organization or business is built upon are the people it employees. The talent, skills, experience and worldviews an organization’s employees bring to the table are just as important as the cash, valuables and intellectual property that an organization utilizes to generate income. Without people that have the necessary skill sets and knowledge to make an organization’s capital work, the organization will fail. Given the critical role people play within every organization it is crucial that Human
To work in the Human Resource management field you must maintain and improve the company by planning, implementing, and evaluating employee relations and human resource policies, programs, and practices. It is a challenging and yet rewarding field to work in. However, just like every business field, people who work in the human resource department face many challenges when it comes to discrimination.
The field of Human Resource Management is necessary for most businesses to grow and succeed into larger and successful companies. HR can be defined as the part of the company that focuses on the people rather than the business itself. HR does improve the business, but the key focus is on the people. Responsibilities that HR usually holds includes finding new employees, hiring new employees, teaching the new employees the culture of the company and their role in the company, as well as taking care of former employees. The way that Human Resource departments accomplish all these tasks is going to change in 2016 because of the introduction of new technology.