What are the challenges facing Jim Heal and Mike Thomas? Jim Heal of Hewlett-Packard, Inc (HP) and Mike Thomas of Cisco Systems, Inc (Cisco) were both leaders of strategic alliance management teams that were formed in early 1997. Both teams were created to help facilitate the strategic alliance that was formed between HP and Cisco. As with all alliances, a wide variety of issues and challenges emerged that had be to be resolved and it was the purpose of the alliance teams to solve such issues. Beginning in February 2002, a formal contract to expand the HP and Cisco alliance was being negotiated and it was during this time that several important challenges emerged that would require the full attention of Mr. Heal and Mr. Thomas. One …show more content…
Therefore Mr. Heal and Mr. Thomas will need to develop a joint business plan whereby both firms can leverage the alliance without impeding on creativity, future development, or current product offerings. A third challenge facing Mr. Heal and Mr. Thomas is the issue of a sales force that is properly setup to accommodate the strategic alliance. On page six of the case, we learn that the HP-Microsoft and IBM-Cisco alliances both utilized dedicated sales staff. We also learn that in Europe, “HP used a specialized, dedicated sales force for selling HP services bundled with Cisco products.” (Page 6) In fact, Elias Stephan, who was then HP services group’s global alliance director, noted that “In Europe, the relationship with the field is much better.” (Page 6) If both HP and Cisco were used to utilizing dedicated sales staff with strategic alliances, what incentive was there for both firms to break the trend when dealing with an HP-Cisco alliance? Page eight of the case begins to outline some of the challenges that the HP-Cisco alliance had already faced concerning the sale of joint products. For example, we learn that at HP, Cisco products did not count towards a sales representative’s quota and this resulted in a decline in sales of Cisco equipment by HP sales representatives. Further, if HP or Cisco sales staff had to master not only their parent company product line,
When Mike Volkema, CEO of Herman Miller, abruptly attempted to appoint Gary Van Spronsen to executive vice president of offer development and marketing, Volkema was hesitant to get involved. Since 1992, Van Spronsen had worked feverishly to build a leader in the office furniture industry in the Herman Miller subsidiary SQA. Not only did Van Spronsen create the traction that prompted better customer service, a tailored product line and design process, but he also transformed the faltering subsidiary from a refurbishing company, into a position leader that develops their own products. Now, Van Spronsen was suddenly being called on to make the same impact on the second largest producer of office furniture in
1a. How did Cisco find itself in trouble with regard to its intended IT prior to Brad Boston's arrival?
Hewlett Packard (HP) decided to produce 1.3-inch disk drives to become the market leader in a new market and increase HP’s revenue. Although the market for 1.3-inch disk drives was still unclear and still developing, HP decided to organize a special team to develop this new product. This group was multi-talented, with the best engineers from every department in the company. The group also had many priorities for the company. However, things didn’t develop as the Kittyhawk team expected. They failed to sell the new product to the customer they planned. Even though some new customers were interested in this
1. Cisco suffered from inertia when an attempt was made to engage business management in selecting software for their individual areas, and/or agreeing to participate in the ERP implementation project. List and explain reasons why management would hesitate to become engaged in the IT process/project.
Cisco had nearly 10,000 employees involved with sales accounts (e.g., account managers, systems engineers, operational support) in nearly 60 countries. Cisco sold directly to larger customers and indirectly through distributors and value-added resellers (VARs). Distributors sold products “as is,” and VARs added something to the products before reselling them. Cisco also worked closely with strategic alliance partners such as IBM, AT&T, and Hewlett-Packard in order to reach more customers and provide broader solutions. Although Cisco designed and developed its products, it did not manufacture them. Instead, Cisco worked with a network of manufacturing partners that assembled the products based on specifications provided by Cisco. Most of the products were shipped directly from the manufacturing facilities to customers, distributors, and VARs. Cisco relied on its information technology (IT) network to transmit orders and stay on top of customer information, manufacturing timelines, and order status.
2. Strengthen management and human resource on both ventures. Expertise and knowledge are available from the joint venture.
“Shaw is committed to providing customers with a communications ecosystem characterized by leading technology, networks, content, products and services. As customers demand connectivity and content, Shaw will deliver to them at home, and on the go, with best-in-class wired and Wi-Fi networks.” (Shaw, 2013)
This paper will discuss the history and background of Arck Systems and its merger with Lux Software. I will then examine, discuss, and analyze the nuances of the merger and the resulting issues that arose with different compensation packages for each company’s sales team. In my analysis, I will address the intended and unintended consequences of incentive compensation plans. Finally, I will offer my recommendations to Arck Systems.
Cisco Systems is a global market leader and innovator of computer communications and networking solutions. Established in the 1980’s, the company rapidly developed into the world’s greatest manufacturer of internet routers and was/is a foremost provider of commercial communication network devices. The aim of this case study report is to create an understanding of Cisco’s historical international business activities as well as explore their recent and current developments in international business management. The ‘Recent Development’ section details both Cisco’s main strategy of Acquisitions and how the company has operated under and coped with new management.
Comparatively, Deffenbacher, Filetti, Richards, Lynch, & Oetting (2003) examined participants who had risk profiles of high anger drivers (HP), who self-identified their anger behind the wheel as a personal problem. HP drivers were compared with low anger drivers (LNP) who self-reported not having a personal problem with driving anger. This research also identified another potentially important group of angry drivers. This group reported just as much anger behind the wheel as did HP drivers but did not identify driving anger as a personal problem (HNP). This group is important to take into consideration because HNP drivers identified the adaptive behaviors that minimize aggression problems- providing behaviors and processes that helped intervention for HP drivers.
University of Phoenix. (2003). Harvard Business School General Management Cases: Hewlett-Packard: Singapore. Retrieved from University of Phoenix Class Material.
Every organisation requires goods and services from external suppliers or providers as no company is an Island. These goods are to be acquired at the right time, right source, right quality of materials, right quantity and also these goods are to be of the right price in order to give the organisation an advantage over its competitors( competitive advantage) allowing it to generate greater sales and retain more customers than its competition. We will be looking at HEWLETT-PACKARD. Hewlett-Packard emphasis has gone beyond just reacting to the needs of users as and when they arise, to a forward looking proactive approach. This reflects the contribution that the management makes.
This study went the extra step to examine how distributors, not organisations, are directly affected by the use of HPWPs. It might be possible to assume that distributor success leads to organisational success, since the more product distributors sell the more profit an organisation will make.
Worth Chain and Competence Hewlett Packard begin Building things on appeal, build creating efficiencies by conveying high volume of central thing setups. Outlining things on solicitation, for customer customization. "In the nick of time" to minimize stock means when they get request at the same time item get begin gathering (Ramaswamy & Namakumari, 2007). Purchase supplies from distinctive shippers implies if regardless one of their vendor don 't have stock then they have elective supplier which helps them to finish their requests. (For more points of interest see informative supplement: 3) As far as Operations, Hewlett Packard uses its own specific collecting farthest point and furthermore unique diagram producers and contract makers for cost efficiencies. Hewlett Packard is the greatest customer for the greater part of their suppliers – best terms and expenses successful (Source: HP Official site). As an outbound logistics organization uses outside assistants for its outbound logistical needs. In publicizing and deals, Hewlett Packard has number diverse sorts
Today due to an increase in number technology companies are quickly becoming a ??dime-a-dozen??, however there are a few in which quality and innovation remain the most important aspect of their business. Amongst these companies exists a relatively large yet modest company, a company in which I am proudly employed; Unisys has given me a truly extraordinary experience, and an experience I hope to relay here. During the technology boom of the 1970s ? early 2000s many companies were formed, and in the middle of this era in mid 1986 the world would come to see the birth of Unisys. 1986 was the year that two of the largest main-frame companies at the time decided to merge; these companies Burroughs and Sperry, merged thus