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Howard Schultz Essay

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The traits that differentiated Chamberlain from others and ultimately enabled him to be successful were his ability to inspire, relate and be one with his unit. He also showed an ability to be flexible and a willingness to abandon a strategy and try something that seemed crazy at the time – almost the antithesis of Lee. His speeches were certainly inspirational and made me think of some of the disruptive CEOs in Silicon Valley like Larry Page and Steve Jobs. Also, his calm demeanor and ability to lead his unit symbolically made me think of Howard Schultz and his insistence on calling his staff ‘partners’ rather than employees.

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