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How Social Media Has Revolutionized The Way People Live

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The term social media generally refers to communication technologies and interactive platforms, such as Facebook, Instagram or Twitter. A further definition is given by Kaplan
and Haenlein
 (2010) who described it as a group of Internet-based applications that allow the creation and exchange of User Generated Content, and emphasizes that any user of social media can be a content creator and can distribute to a network of users. In a broad term, social media is the social interaction via online information and communication technologies For many recruiters, utilising social media for business has become part of a strategy of human resource management in hiring process (Madia, 2011). Internet and technology has revolutionised the way people …show more content…

2.2.2. Social Media and Employee Voice However, until recently, most of the organisations’s social media strategy of human resource management put emphasis on recruitment and neglect an important audience within the organisation: their own people (CIPD, 2013). Social media could be a power tool not only for establishing external interaction between employers and job seekers, but also for maintaining internal relationships between employers and employees. Furthermore, technology has blurred the physical boundaries between work and home and the recent years have seen the development of various type of employment such as teleworkers or outsourcing (Mustafa and Gold, 2013). For example, employees’ knowledge, experience, and talent are often underutilized when a workforce is dispersed over functional areas, departments, and the globe. Moreover, the multinational corporation in the global community has increased dramatically which means employees might have a great possibility to work across the globe. Given the emergence of teleworkers and global workforce, an effective communication system plays a pivotal role in managing relationship with both traditional and non-traditional workers within organisations. Thus, many businesses have increasingly adopted a virtual approach to workspace (Kayworth and Leidner, 2000;

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