Chapter 5 HR Strategy Achieving Quality
1. Do you agree with these principles? Yes, I agree with these principles. Deming uses good common sense and good business principles in his 14 points for management. I always tried to stick with the same vendors even if they charged a little more as the personal relationship I acquired helped in case a problem occurred. Training people to do many jobs also helps in customer service, manufacturing, and management. On the job training allows a company to train people exactly like they want them to perform.
2. How can unions help pursue these 14 principles? Unions could help pursue these principles in a couple of ways. Employees that are represented by a union usually are more satisfied with their
…show more content…
How might unions hinder these 14 principles? Unions could hinder these principles by disagreeing with the changes management wants to implements. Things like learning multiple jobs may incite the union to ask for more wages. Companies may want to bring in machines to replace humans and the union may not like it. The unions could communicate negativity to the workers to make them dissatisfied with change.
4. What factors determine whether a union helps or hinders achievement of these 14 principles? A union will use factors such as whether the change will benefit the employee or the union. The union may not like to see on the job training as many unions have their own training programs. If change means more work for the employees, the union may want more money. Unions will use factors such as pay amounts, working conditions, seniority, and benefits to decide if they want to help or hinder the achievement of the 14 principles. Unions with a good working relationship with the employer are more likely to help an organization.
CHAPTER 6
RESPONDING TO A UNION ORGANIZING DRIVE
1. Outline your various alternatives in responding to the union organizing drive. For all four scenarios, I
…show more content…
Kristin Day probably should have put a stop to the ad if she felt some items on it were incorrect. Even though she did not protest the ad, she should have. By her having knowledge of the ad, she knew that it would have an effect on the election results in the companies favor. She also should have asked for a list of the business people that were supposedly sponsoring it. Her disavowing any responsibility after the fact does not matter as the harm was already done.
CHAPTER 7
CASE ETHICS IN ACTION IS BLUFFING ETHICAL?
1. With this precise definition of bluffing, do you think bluffing is widespread in labor negotiations? Bluffing is widespread all over in life. A person goes to court and pleas “not guilty” even though everyone knows they are guilty. It is a process to bargain. Labor negotiations is a process of bargaining, proposals, and concessions. Anyone involved in the process will be trying to get the best deal possible that will benefit them. I believe that bluffing is widespread in labor negotiations.
2. Is bluffing ethical? Does it matter if it is widespread in labor
Firstly, it will seem that the management and the labor union of any organization have a stake in the success or failure of that organization. The success of the organization has to be the priority or the number one goal of any member or members of the organization. As such, the entire organization has to work as a team in order to succeed, thrive and survive. In the real world, that is not what is happening. As a matter of fact, the labor unions and the management of some organizations see each other as adversaries.
This ‘offer dance’ is typical in negotiations pitting two highly competitive bargaining styles against each other.”
Unionism is the concept that traditionally business, especially big businesses are inherently going to exploit their employees. Therefore, in order to protect themselves, the workers form organizations called unions, in which all laborers who work at a certain craft, or in a certain industry band together. By this process of “joining forces”, the unions gain power in numbers. Unions traditionally try to protect employee interests by negotiating with employers for wages and benefits, working hours, and better working conditions.
Unions in America were created to improve the working conditions of its labor force. These labor force consisted of the men, women, and children that were employed by the owners of industry. Many unions were established in the early 1800s, but due to the widespread fear of socialism and the repression from the courts, the majority of them eventually failed. Most capitalist, at the time, felt there was no need to share with its employees the profits of their businesses (Murrin et al. 2002:685-702). Management, for the most part, paid little attention to salary and provided few, if any, safety measures and health protection for the people actually doing the work. Employees worked long hours weekly, often
The role of management and unions in society today is to protect the employee. The management team needs to make sure she/he is treating the employee fairly, needs to provide a good work environment. If management fails to do a good job and the employee feels discriminated, treated unfairly, feels discontent for different reason, management does not want the union to get involved, they feel respect for unions and will do whatever it takes to make their team happy. This is why so many companies have employee parties, employee recognitions, etc.
The role of unions and their importance has changed over the years. A mixture of poor wages, high unemployment, non-existent benefits and insignificant professional stability amongst the more youthful era makes a ready demographic for restoration. The younger era is the slightest unionized section of our general public today by a long shot. Unions are important in today’s society because checks and balances are necessary entities in business and government, so if CEOs are just focusing on themselves and profits, unions are a necessary check to all that corporate power. Today and in the future, labor unions will continue to play an important role in our country 's work force and the quality of life for working families.
2) Positional bargaining is a negotiation strategy that involves standing on to a fixed idea, or position and arguing for it and it alone (Spangler, 2003).
The topic of Labor Unions has been the focus of many political debates in recent years, with these discussions having people advocate for and against the unions. Labor Unions are an organization that represent a collective group of employees to protect and further theirs rights and interests. Labor Unions were first introduced in the eighteenth century with increasing numbers around the United States and the world, but unfortunately during the past decade these numbers have drastically decreased, resulting in less education and achievement of solidarity among employees. Solidarity is the unity or agreement of feeling or action, especially among individuals with a common interest. Workers in the United States would benefit more through
In fact, the unitarist management views trade/Labor unions and government-mandated Labor standards as unnecessary. If management is applying effective policies and has good communication with its employees then conflict will not be an issue, hence conflict is seen as a result of poor management. Management with this frame of reference tend to be against unions and government intervention hence will not want unions in their workplace. However, many manager and employees tend to see their workplace or firms in unitary term and are happy with their situations. So in order to avoid conflict management will provide a better working environment, decent wages and work flexibility. However, this perspective is market based because if the company with these frame of reference have goals that are not met, maximisation of profit, then they will tend to cut cost in order to meet this goal. This will lead to several cuts in the workplace such as bonuses, paid leaves and so on.
Throughout the lecture and my prior knowledge, I identified that the influence tactics are obviously relevant to negotiation and they can be utilized in a variety of ways in negotiation. Looking back the activity, it enabled me to have a better understanding of these important techniques and skills as certain tactics my opponents and I may use were examined at the negotiating table.
In general, I do not feel a person being taken advantage of is related to their honesty and trustworthiness. I feel people should understand their own values before bargaining and tempers should not flare in negotiations. Being calm and maintaining one’s cool will get you further in negotiations than a hot temper. I believe revealing too much with facial expressions can be harmful in a negotiation. Finally, I feel
The past of Unions is indisputable; however, the outlook can be altered to form a promising future. The reversal of history can be done through reconstruction and restatement of workers rights. A reestablishment of worker liberties should be considered in order to clarify any confusion in which present and prospective employees are faced with. Unions are notorious for being tyrannical and inconsiderate towards employees and thus union heads should confront this issue head on and give workers a voice (i.e. vote). In order to regain union strength in today’s society I believe Unions must give workers honorable rights and a democratic right to be heard.
Management can play a vital role in shaping their workplaces. A manager can invoke increases in co-operation and harmony amongst themselves and workers by addressing key issues that affect both groups. Management can facilitate this, for instance, by implementing plans that attempt to eliminate the issues that many workers face day-to-day such as monotony and fatigue (which have negative effects on productivity). Managers can reduce fatigue and monotony with job rotation and job enlargement, for example (Krahn, Lowe, Hughes, 2011 p. 264). Management can attempt to increase morale in their workplace by involving workers in decision-making processes normally closed off to managerial personnel; for instance, the addition of a new technology that a group of workers will eventually have to use. A manager could adopt a normative approach to managing their employees by conveying true, not fabricated, trust and interest in their employees and the work process as well (Krahn, Lowe, Hughes, 2011 p. 241). A manager could show this by doing the actual labour himself for a day or week or going out on the shop floor and asking meaningful questions. Since unions serve to represent the mass of workers they can work alongside management teams to better shape the workplace. The union,
In this paper we will talk about some important qualities a leader can have that will make them ideal for dealing with these kind of situations. We will also discuss some strategies and mitigation efforts that the upper leadership of both the Union and the Corporation can utilize for fair and equal consideration.
Negotiating is something that has been around since the beginning of mankind. We all start off negotiating as little kids, even for little things such as candy and toys. When we grow up, negotiating becomes sort of the norm. We negotiate consciously and subconsciously every single day. When you think about it, negotiation takes up most of our lives. We are always trying to see what we can get as a benefit without giving up much. It always comes down to the pie, how big is the pie and who can get the biggest slice. As we become adults with careers, there are ever some that become flat our ‘Negotiators’. This means that all they do for a living is negotiate. They are master negotiators and are praised for being so. When it comes to negotiation, persuasion is also within that talent. You have to be able to get what you want from people without them feeling like they are being taken advantage of and that they are also getting just as big a piece of the pie as you are getting, although in reality they are not.