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Henry Ford Hospital's Marketing Strategy

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Henry Ford Hospital in Detroit, is a level one trauma center that is recognized for clinical excellence in cardiology, neurology, orthopedics, transplants, and treatment for cancer (Henry, 2016). Henry Ford Health Systems has over 23,000 employees, and is the fifth largest employer in the Metro-Detroit area, and is also one of the most diverse health systems (Henry, 2016). An important aspect of a marketing strategy is finding the right price for products, and services. Price is the only element in the marketing that produces revenue, while other elements represent cost. Pricing may be challenging, and is greatly impacted by supply, and demand (Pricing Strategies, 2016). Establishing the right price for products and services is a significant …show more content…

This new product offers neurosurgeons a highly detailed imaging and robotic positioning system that will help surgeons perform delicate brain, as well as spine surgeries (Greene, 2015). This new technology allows the hospital to be able to operate on numerous cases that are typically labeled inoperable. Additionally, the medical device helps the surgeon team cut surgery time, reduce length of stays, lowers infection rates, complications and post-surgery risks (Greene, 2015). The device is a high powered microscope and light source that is used in minimally invasive spine surgeries (Greene, 2015). The technology cost the hospital more than one million dollars, as well as annual fees for software updates, and other technology improvements that could cost as much as $160,000 per year (Greene, 2015). The hospital expects the return on investment for the device will be positive, and cover its costs. The estimated revenue is $280,000 per year for the first years of installment (Greene, 2015). The author (2015) states that after the initial four years, the device could provide the hospital with a revenue of $650,000 per year. The pricing strategy typically used for devices at Henry Ford Hospital is bundled pricing into an episode of care. The bundling strategy is when organizations bundle a group of products, or services at a reduced rate. A bundled payment is defined as a single payment …show more content…

The price of the new medical device, BrightMatter, at Henry Ford Hospital is extremely expensive. The cost of the device is over one million dollars, and does not include the cost of software upgrades, or other technology improvements that need to be made in order for the device to be successful. The expensive device is expected to have a positive return on investment, which will more than cover the cost of the device, and other services. When formulating a pricing strategy it is imperative that organizations establish a strategy that will sustain a profit. When considering costs, organizations need to know what it can afford to pay, while taking into account the prices the market allows, as well as allowing a profit. According to the article by Sorenson, Drummond and Burns, when using the bundling strategy, CMS does not consider the cost relative to alternative treatment options in its pricing (Sorenson, Drummond, and Burns, 2013). Instead, the payments are based on estimates of average costs. This particular pricing strategy includes add on payments based on the higher cost of the device. The high cost of the BrightMatter device will allow Henry Ford Hospital to receive add on payments, that equivalent fifty percent of the additional costs of using the new device in a case (Sorenson, Drummond, and Burns, 2013). Formulating a pricing strategy for the device, BrightMatter, does not

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