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Focus Groups: Delaying Informative Data

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I believe the focus group research will yield informative data because the participants are experienced individuals that have knowledge of the software program. This method reduces the required time it takes to obtain information by focusing on the topic, therefore making it very direct. It provides an intimate setting for individuals to encourage participation. Individuals have a tendency to feel more comfortable when they are around others that share similar experiences. Although personal bias and disagreements may arise, focus groups provide a good starting point and other methods can be used to eliminate bias. The first method is to ask questions. Questions pertaining to the software, hardware, training, troubleshooting, etc would be helpful

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