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Essay On Quality Improvement Planning

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Application: Section 5: Evaluation Plan
Christiana Safo
Walden University

Evaluating Quality Improvement and Financial Implications
“Over the past 20 years, patient satisfaction surveys have gained increasing attention as meaningful and essential sources of information for identifying gaps and developing an effective action plan for quality improvement in healthcare organizations” (Al-Abri, & Al-Balushi, 2014, p. 1). The evaluation tool selected for this project is benchmarking of patient satisfaction scores on a monthly basis. “Benchmarking compares an organization’s key performance measures with those of similar organizations, or against nationally-recognized best practices, targets, or goals” (Kuznets, 2014). The method …show more content…

As a means for ongoing monitoring of this quality improvement initiative, it is recommended that survey results be benchmarked with other organizations to stay above the recommended benchmark number. As the hospital seeks to excel in care while providing quality delivery of care, the results of this evaluation can give insight on how to deliver excellent care on a timely basis. Michael, Schaffer, Egan, Little, & Pritchard ( 2013), state that “medical practices that are continually working to minimize wait times can expect to see significant improvement in the overall satisfaction of their patients and associated medical practice outcomes. Furthermore, reducing wait times can lead to the improved financial performance of the practice” (p. …show more content…

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ASSIMILATION AND SYNTHESIS OF IDEAS - 50 Possible Points The extent to which the work reflects the student’s ability to-
1. Understand and interpret the assignment’s key concepts (0-10 Points)
Demonstrates the ability to critically appraise and intellectually explore key concepts. 9-10
Demonstrates a clear understanding of key concepts. 8
Shows some degree of understanding of key concepts. 5-7
Shows a lack of understanding of key concepts, deviates from topics. 0-4
2. Apply and integrate material in course resources (i.e. video, required readings, and textbook) and credible outside resources (0-20 Points)
Demonstrates and applies exceptional support of major points and integrates 2 or more credible outside sources, in addition to 3-4 course resources to support point of view. 15-20
Integrates specific information from 1 credible outside resource and 3 to 4 course resources to support major points and point of view. 10-14
Minimally includes and integrates specific information from 2-3 resources to support major points and point of view. 3-9
Includes and integrates specific information from 0 to 1 resource to support major points and point of view.

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