In this world, people are the most important resources for business. This is extremely genuine with respect to a service-intensive sector, which is Hospitality and Tourism (H&T) industry (Baum, 2006). In this industry, development support should emphasize on the staff with high quality of performance and skills so that the hospitality and tourism industry can reach the level of full business potential and it is the main factors to underpin the competitive success in this industry (Baum, 2006).
Hospitality and Tourism (H&T) industry play a significant role in the global economy due to many countries are increasing open up their borders to join the wave of global integration and the development of the hospitality and tourism industry has become a source of substantial foreign exchange revenues for the economies (Giap, Gopalan, & Ye, 2016). Hospitality and Tourism industry is a vast group of businesses that provide services to customers. By proving this kind of service, hospitality and tourism industry should focused on the satisfaction of customers and also providing the specific experiences for customers. Thus, hospitality and tourism industry is unique because it relies heavily on the discretionary income and free time.
Hospitality and Tourism industry is a potential market to create backward and forward linkages that are not only strong but
…show more content…
According to Myunget al. (2012), the purpose of green practices is to reduce the impact on the environment by applying environmentally preferred practices by reducing the waste and used sustainable resources and supplies. Therefore, for those owner of green hotel are also advocating the green practices of business activities, “less environmentally
Tourism plays a vital role in economic development in most countries around the world. The industry has not only direct economic impact, but also significant indirect and influential impacts. There is agreement among experts that the travel and tourism sector is the fastest growing of global economy. According to the latest UNWTO World Tourism Barometer, international tourism receipts surpass US$ 1 trillion in 2011, growing about 3.8%up from 2010 (WTO, 2012).
Globally the tourism and hospitality industry is undergoing and evolving the radical changes. From the past experiences are now advancing at greater pace through faster development of skills and knowledge developed to create and adapt innovation in several ways. Therefore, it is important to have greater understanding of current issues and knowledge in order to cope with future challenges effectively.
Our industry, the Global Hotels and Resorts, experienced strong growth over the five years to 2015. Over the five-year period, both consumers and businesses became more confident about their finances and spent freely on luxuries, including travel. This culminated in a substantial increase in travel rates and hotel room and occupancy rates, two indicators of a hotel 's performance. Travel spending has also picked up quickly, especially in emerging economies where tourism is on the rise. Global tourist arrivals are expected to increase an annualized 4.8% over the five years to 2015 to reach 1.2 billion. As a result of these positive trends, industry revenue is expected to increase an annualized 4.6% over the five years to 2015
The Travel and Tourism industry is still one of the largest single businesses in world commerce and its importance is widely recognized. The tourism industry is now one of the largest sectors earning foreign exchange. In the face of many benefits, many countries have started assigning due weight age to the tourism industry in their national development agenda. Tourism is an industry that operates on a massively broad scale: it embraces activities ranging from the smallest sea-side hotel; to air-lines, multi-national hotel chains and major international tour operators. Originally, non-traditional industries such as tourism emerged as a solution to strike a balance between ecology and industry
1).The relationship between Hospitality and Tourism: Tourism and hospitality go hand in hand, the hospitality industry offer services like accommodation, transportation, food and beverage, recreation and leisure. Tourism is the activity by the tourists where they engage in travelling to destinations where they want to experience recreational and leisure activities and most of the time avails of accommodation, food and beverage. The hospitality industry is the supplier of the services for tourism. The meaning of hospitality is providing a safe and enjoyable environment for patrons. It also means responsibly serving liquor, to ensure that patrons do not become unduly intoxicated and subsequently a problem for management, staff and the
“Going green” in the hotel industry does not only contain advantages there are many factors, which can have a drawback for those
n the absence of an established Local Tourism Organisation within the region, the City of Albany is the peak tourism marketing body for the destination. Although destination marketing is not a typical Local Government Authority function, the City continues to deliver innovative strategies to encourage tourism development.
The role of the human resources has increased exponentially throughout the past recent decades, during which time the employees have transformed from the force operating the machines into the most valuable organizational asset. In a contemporaneous business climate that is competitive and dynamic, economic agents have to devise a wide array of competitive advantages and strategic efforts to preserve their competitive position, and one effort in this sense is represented by the development and appraisal of the staff members. And the role of the human resource is even more so important within the hospitality industry, where the satisfaction of the customers is directly linked to the satisfaction and performances of the staff members. Furthermore, the assessment of the hospitality industry's approach to its staff members is most relevantly conducted in the case of a highly popular tourist destination, this time, Greece.
Employees are one of the most, if not most important resources or assets for tourism and hospitality organizations in their endeavor to provide excellent service, meet and exceed consumer expectations, achieve competitive advantage and exceptional organizational performance.
Challenge in the Assumption –Lack of branding might result in a loss of reputation for the Hotel. This aspect is true for almost for most of the hotels as branding is a part of the marketing strategy.
Our industry, the Global Hotels and Resorts, experienced strong growth over the five years to 2015. Over the five-year period, both consumers and businesses became more confident about their finances and spent freely on luxuries, including travel. This culminated in a substantial increase in travel rates and hotel room and occupancy rates, two indicators of a hotel 's performance. Travel spending has also picked up quickly, especially in emerging economies where tourism is on the rise. Global tourist arrivals are expected to increase an annualized 4.8% over the five years to 2015 to reach 1.2 billion. As a result of these positive trends, industry revenue is expected to increase an annualized 4.6% over the five years to 2015 to reach
Mussoorie offers a wide range of hotel, from budget to luxury there are hotels available for people coming from any background. Mussoorie has quality budget hotels even for people with a shoestring budget. Though these budget hotels do not have the perks of lavishness available in luxury hotels but are great for backpackers, solo travelers, students or even families alike.Let us explore some of the hotels in hotels which are pocket-friendly and could be trusted any time you travel to Mussoorie.
Branding strategy has become an essential part of all the industries and the business organizations believe that it is the brand which makes and withstands the value for a longer period of time. Branding is one of the most important aspects of any business large or small and it is the effective brand strategy which gives a major edge in the competitive markets. In this article we will find ten assumptions in the hotel industry which might give a boost or a major rise for an extended period to the brand.
A Contemporary Issue is a Subject that is currently in Public discourse. Most often it is a Problem that People are discussing about and trying to bounce ideas of themselves in order to find a solution. Hospitality/Hotel industry is one of the good examples for contemporary issues. It is the place where many issues arises regarding its guests, its plans and policies, its aims and objectives and so on. And contemporary is the only area that helps every management to defuse the problems and issues inside the organization and move on for further changes in the coming future.
During the 21s century, globalization in tourism industry has been concerned because the world is growing and trending. It is a big issue that industry of hospitality sector and cruise sector will be concentrated with their sustainability and reputation. Growing in marketplace is very important since they can attract more customers and increase revenue. Nowadays, people have a higher lifestyle and knowledge that they always have high expectation on travelling to a new place. Therefore, good management is the major issue for all hotels and cruise to keep their industry rolling and becoming success. Good management always look at the human resources development and the service performance to see how successful the industry have been. Industry working in an efficiency area and staff have a good service performance that can give customer a well impression. Therefore retaining staff, distributing area and training skills always need to keep moving and improving. To maintain a good balance on staff control, talent management and retention always are the best ways to use in the hospitality and cruise industry to operate their company well.