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Analysis Of The Grinnell Regional Medical Center (GRMC)

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Having the ability and desire to change in today’s every changing culture is a necessity for an organization in order for it to succeed (Kotter & Cohen, 2002). Change can occur on a large scale such as a complete makeover or it can be on a small scale such as employees within the organization. In this paper we will discuss a change initiative within the organization of the Grinnell Regional Medical Center (GRMC). The GRMC is a health care center that offers both acute inpatient care and outpatient care services in rural central Iowa. At the GRMC clinics, there is need for a closed-loop referral communications to occur between the primary care provider and the specialist provider. Currently, the primary care provider will refer a patient to …show more content…

Marvelous people making a difference through quality care and service excellence every day.
Commitment to promoting wellness, restoring health and enhancing the quality of life for all we serve” (Grinnell Regional Medical Center [GRMC], n.d., para. 1).
In healthcare there are multiple stakeholders who can influence changes to occur within an organization. These stakeholders can be either external or internal in nature (Parry, Kirsch, Carey, & Shaw, 2014). The major external stakeholders that influence GRMC include the government, health insurance companies, the community, non-governmental agencies; while internal stakeholders would be the leadership team and the employees. The government is responsible for creating the rules and regulations that the organization must follow to ensure that patients receive safe care while at GRMC. The health insurance companies determine what services are covered for their participants and how much they are willing to pay the organization for said services. The community is composed of the individuals that live in or in the surrounding area of the hospital, they are the drivers of which services need to be offered by the organization. Other non-governmental agencies, such as Mid-Iowa Community Action (MICA), are non-profit or volunteer organizations that have specialized programs that the hospital is able to utilize to effectively and efficiently provide care and services to patients in the

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