The MICI is definitely at crossroads; however the company should be commended for their efforts to move the company forward. Ms. Cook seems to have been inspired by several tactics from the text, Tactics such as the application of the JIT to the claim process at MICI. The use of JIT will help the company increase their efficiency by cut down on wait time and processing, all of which will translate into increased productivity and profitability. According to Heizer & Render (2011) employee training is vital to the success of a company, this is so true of MICI, because the extensive standard training and cross-training of the MICI employees will translate to increased efficiency, productivity flexibility, decreased wait- time for customers; and as history has depicted, costumers’ satisfaction is integral to the success of a company because customers are the major drivers in the market. The layout strategy is another concept the book touched on, the new layout of the claims department will allow for better workflow. It will also improve claims time, and improve employees’ work ethics. The proximity of workers to each order and flow of work in the cell allows for the flexibility of sharing the company’s equipments (Heizer & Render, 2011). Undoubtedly, Ms.is using the fundamental principle of the JIT, work cell concept, the concept of employees’ development, the idea of revamping a nonfunctional system to give her company a competitive advantage in the market. Furthermore,
By utilizing work cells in my manufacturing facility I would have been able to reduce travel distance in production due to the fact that all equipment in work cells is modular. This allows the work cells to be easily arranged or moved as needed. The implementation of work cells versus straight line manufacturing would have been beneficial also because it provides an organized workplace and reduced space for inventory or production materials. Also by using the work cell method of production defects would be easily detected early, this is because with work cells products are tested at the end of each production cycle making it easier to detect and fix any defects that may arise.
Training is essential for both employees and employer if they want to be effective within the organisation and also for a company like William Hill to stay competitive within their market. The reason why training is important to employees is to enable them to achieve their maximum potential in their current position, it is needed also to develop them to create further opportunities within the organisation because employees are likely to be better educated
(1F) Tillingate Living uses key strategic objectives to manage and improve their work systems by using tools such as the PDCA improvement cycles. (2F) The make/buy analysis that TL uses determines whether or not the company needs to in house or to outsource their processes. (3F) Furthermore, the emergency preparedness system addresses a safe environment (Emergency Preparedness Plan, EPP). (4F) Another strength of the Work Systems is the alignment of the core competencies along with it’s work systems and owners. This aids in appealing to a skilled workforce. (1F) Tillingate Living does have opportunities for improvement of their work systems such as the company doesn’t seem to incorporate their suppliers in the development of key work system requirements which can cause coordination problems between internal work processes and external resources. (2F) Another opportunity for improvement is that Tillingate Living doesn’t seem to be innovative in regards to their work systems. How can the company continue to
It is important that training is provided in areas of management, business products, and business processes among others. The training is essential in ensuring that I have knowledge about the skills and competencies that my employees should possess. This will guide me during the recruitment process to hire employees that have the required skills to enhance the quality of services provided. I will also be able to acquire knowledge on how to motivate and retain the employees and the leadership skills to use. In addition, the training is necessary since it provides knowledge in business methods that and requirements. Furthermore, training is necessary so as to get information on the possible problems that are likely to affect my business. This will help in putting in strategies to mitigate the risks. It is also essential to have training programs so that I can acquire financial management knowledge on working capital management so as to increase profits. Lastly, training will provide marketing skills on how to attract new customers and retain existing customers.
During the training, the new employees will learn a wide array skills and tips to create the loyalty and expectations our organization has. This will be done by learning interpersonal skills, adaptability, communication skills and professionalism. These skills will help them when they are interacting on the phone or in-person with customers. Not only does the training allows our employees to provide better service, it also allows them the opportunity to learn and grow at the same time. When the employees attend training, they
Human resources are the most valuable assets of any organization, with the machines, materials and even the money; nothing gets done without man-power. In today’s business climate, businesses are faced with stiff internal and external competition. There are various human resource functions that give an organization a competitive edge, but most scholars argue that human resource functions becomes only operational when training has run through them all. This places training and development as an essential function in the survival of any organization. Increasingly, high performance organizations today are recognizing the need to use best training and development practices to enhance their competitive advantage.
Thanks to the need to improve practices in corporate training, and education personnel wanting to become theoretically sound, the Whole-Part-Whole Learning model was created. Combining theory and the best practices in the design of learning programs, the model reflects our natural rhythm of whole-part-whole learning. The model can be used for many different types of training, from a coaching perspective to a managerial mindset.
Employee training and development is very important in organizations. Development, orienting, and socializing will help employees get to know their new organization. New employees will go to a process that will help them adapt to their new organization. Employee orientation will be the responsibility of human resources management, and this will depend on the organization. During this process the employees would get information on the work hours, benefits, over time pay procedures, and the duties and responsibilities for the position that they will work in. Orientation process the new employees will be given the organization objectives, history, rules, and procedures. Employee training
Knowledgeable and well trained employees are needed in every organization. It is important employees are able to perform all the tasks needed in order to reach the organizations needs and achieve the set goals. As times change, employees may stay behind in skills or may even lack training when it comes to new systems, technology or other procedures that the company may need in order to better performance. That is when the importance of training is more evident. An organization has a large responsibility for their success which is why training, development, and career development is
The scope of this study is restricted to examining the manpower training and development needs at Zenith Bank Plc.
During this paper I will talk about the different ways an organization has to approach employee satisfaction, efficiency and the training that these need in order to accomplish their goals. One of the most important requirements for an organization in order to be successful is the way employee works, so in order to get better results I will talk about the different ways named before.
The effect of Work Design on other organisational functions and activities including Production, Finance, Human Resources, and Marketing etc.
Having formulated a new strategy, an organization may find that it needs to either hire new employees or retrain the current employees to implement the new strategy. A study of 51 firms in the United Kingdom found that 71% of leading companies rated staff learning and training as important or very important compared to 62% of other companies. Another study of 155 U.S. manufacturing firms revealed that those with training programs had 19% higher productivity than those with out such a program. Another study indicated that a doubling of formal training per employee resulted in 7% reduction in scrap. Training is especially important for a differentiation strategy emphasizing quality or consumer service. For instance , Motorola, with annual sales of $17 billion, spends 4% of its payroll on training by providing at least 40 hours of training a year to each employee. There is a very strong connection between strategy and training at Motorola. For example, after setting a goal to reduce product development cycle time Motorola created a two-week training source to teach its employees how to achieve that goal. It brought together marketing, product development, and manufacturing managers to create an action learning format in which the managers worked together instead of separately.
When seeking approaches to improve business outcomes, training has long been an exceptional method, granting managers many significant advantages towards organizational improvement. The following will explain those advantages, the reduction of organizational disadvantages, as well as a clarification as to how this approach is able to offer such enhancements. Finally, consideration will be offered which helps describe how the desired outcomes that related to the training approach can be managed through measurement and reward based systems.
As the risk manager, Susan Post, collaborated with Amy Green, the quality assurance director, and it was discovered from chart reviews over the past three months prior to the incident occurrence that short staffing and nurses working overtime may have played a crucial role in the incident. In addition, float nurses were frequently used due to low staffing. Preceding to the incident, Michael Parks, the clinical nurse specialist, consulted with both Susan Post and Amy Green regarding importance of staff training and education.