Employee Satisfaction Survey Analysis The issue of increasing employee turnover has been the subject of concern for ABC International. The human capital department has reported a sharp increase in employee turnover for the past year and it has been decided that the best approach to resolving this matter would be to first conduct a research. A secondary step would be to take completed Exit Interviews for the past three years. Using these two information, ABC would be able to analyze and get a big picture of how separated and current employees feel about the various aspects of the company such as compensation and benefits package, career advancement, training and education etc. The company believes that the three main driving reasons …show more content…
Out of this ranking, the highest or most satisfied ranking employees could give is a rate of 5. These five levels of choices are called ordinal measurements. Lind, Marcal, Mason and Cooper, in their book entitled Business Statistics and Research, defined ordinal measurement as "data that can be logically ranked are referred to as ordinal measures" (2003, p. 351). Participants of this study would find ease of use by simply providing numerical or quantitative ranking (fixed alternative questions). Furthermore, collecting quantitative data would assist researchers, the human capital team, in two ways: 1) an Excel spreadsheet that would accept codes/rankings can easily be created and 2) translation of these responses for analysis purposes can easily be done. Researchers can use the quantitative information or data collected to calculate or find the measures of central tendencies (mean, median, mode). Information can easily be tracked and calculated. Currently, there are thirteen questions in the survey. However, to have a better glimpse of what employees think or how they feel, the survey should include an additional of three to five more questions. By doing so, researchers can further define the parameters and find the real root of the problem. For instance, if by using the current survey we find that employees are unhappy with the compensation and benefits package; we do not really
Ordinal data has the variables that include rank and satisfaction. An everyday example of ordinal data can be surveys.
In this paper Team C has discussed the issue of poor employee retention concluding in a high employee turnover rate. This is an issue that can be common among some companies and that is a great example of
Survey delivery and administration is important when creating a survey that measures job satisfaction because it is important to get honest and truthful responses. The job satisfaction survey that has been created will be administered by e-mailing a web link to the staff and comments will be entered anonymously into an electronic survey from a survey company such as Survey Monkey. An electronic survey such as this one will make the survey easy to fill out and also provide a way that the organization can leverage technology, making it easy to gather the results. Also by providing an electronic survey, employees can fill out the surveys at the privacy of their own desks. Filling out the surveys at their desk hopefully will make employees more comfortable. Data provided in these surveys will be completely anonymous to ensure that the staff is completely honest so issues can be addressed by management. Once the survey and web link are created through the survey company, emails with a web link will be sent out to the entire staff to fill out a
When an employee leaves the company of his or her own volition, it is called voluntary turnover. In this essay, I will discuss why voluntary turnover is a problem for many organisations and how to retain employees.
There are two types of turnover, voluntary turnover happens when the employee makes the decision to leave and involuntary turnover is when employees has no choice in their termination (Schmitz, 2012). Every month or sooner managers experience some of their exceedingly qualified employees leave the company. After realizing that their company is becoming less profitable is when they begin to wonder why and brainstorm on ways to retain them. In Information Technology, “the cost of recruiting new staff is high and the loss of continuity when staff leave can also be very expensive” (Bott, 2005, p. 111). In IT, human resources strive to maintain their highly skilled employees while employees’
There are two main types of surveys to evaluate employee satisfaction; interviews and questionnaires (Ransom et al., 2012). Interviews may be more advantages as they allow the interviewer a chance for follow up questions, but run the risk of receiving untruthful answers due to a lack of trust. Questionnaires allow the same survey to be admitted to a large group of people, however these too can create fear in employees of being identified. Questionnaires must be careful of how questions are worded as to not be misinterpreted (Ransom et al., 2012).
In the globalized and changed competitive business world, it is important responsibility to deal with employee turnover for any organization. Effective and efficient management of employee turnover is an essential task to achieve the organizational overhead goals. Significant amount of research has been undertaken to understand the major causes of employee's turnover and retentions mechanisms that organizations should develop, especially in the field of healthcare.
The valuable information the first survey has given the employees is if employees would like to stay if he or she was offered some type of bonus for their work and
Each employee is to complete the survey to the best of their ability for cost control. Write in ideas are welcome in the space provided at the end of the survey, when submitting them to the website given for each subsystem group.
The authors of this article give the misconceptions of employee turnover by systematically breaking down myths that organizations tend to believe cause employees to leave the workplace. The misconceptions are replaced with evidence based strategies that show the underlying factors beyond pay compensation that drive turnover in addition the employee morale. One of the meta-analytical relationships that
After reviewing the survey, I found it to be very lengthy and redundant. Some of the questions are asking the same thing but the wording is slightly different. Also, the survey is requiring the employees to recall information that occurred several months ago. My improvement suggestion would be to reduce the length of the survey and make sure that it is geared more towards the objective of the survey.
Turnover has a negative connotation attached to it, with good reason. Not many people would want to tell someone that they have been fired or that they quit their job because maybe they found it hard or going through something which is stopping them from doing the job. There are many reasons for turnover. Explored in this essay is why people work in the first place. From this information, we can get more details of the reasons for turnover and how Australia compares to other countries. But before exploring that we should look at what turnover is, different types of turnover and is turnover always a bad thing? It is then necessary to look at turnover implications for human resource management (HRM). Lastly, it is helpful to look at identify
Executive Summary…….3 W hy Employee Retention and Motivation Is Important…….5 Turbulence In The Work Environment…….5 At The Root Of The Problem—Demographics…….6 Retention As A Strategic Business Issue…….6 Calculating The Cost Of Attrition…….8 Why Employees Become Disengaged and Leave…….9 The Phenomena Of Intrinsic Motivation…….13 Turnover Is Not A
Employee satisfaction can be taken as a summation of employee’s feelings in six important areas. The most likely workplace determinants of employee satisfaction are whether the employee (1) finds the job interesting; (2) has good relationships with management; (3) has a high income; (4) can work independently; (5) has good advancement opportunities and; (6) has good relations with colleagues.
Employers use opinion surveys of employees for a variety of reasons ranging from satisfaction at work to measure suggestions for improving working conditions. Employers can use alternative methods to obtain this type of information, but many employers use surveys as they can reasonably ensure the confidentiality and anonymity of employees. The advantages and disadvantages of opinion surveys of employees are numerous, however. Consider the pros and cons of opinion surveys of employees before incurring the costs of creating and administering questionnaires.