Student Name: Naresh Kumar Pasam CSU ID: 830446737
EMORY HEALTHCARE CASE-STUDY
Implementation of CPOE at Emory Healthcare:
Before CPOE at Emory Healthcare: Before implementing CPOE at Emory, physicians were able to place orders by writing them on an Order Sheet (or) called a nurse asking him/her to write the orders on an order sheet (Verbal Orders). Once the order sheet was completed, the Unit Clerk held responsible for faxing/scanning the medication orders and sending them to the pharmacy. In addition to this, Unit Clerk was also responsible for entering the orders pertaining to labs and radiology into legacy system and then transmitted them to radiology technicians who would then carry out the ordered lab or imaging procedure.
After
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The positive effect of CPOE on Emory Healthcare is that, the order entry system is customizable and the CPOE is rapidly improving the system making the physicians to meet their emergency needs. Also, physicians can place their own orders in the system instead relying on the intermediaries like nurses, unit clerks etc. thereby reducing the verbal and communication errors. This system also enables the decision support in which the physicians can directly interact with the ordering provider through CPOE, hence reducing adverse drug events. Apart from this, it reduced hectic long time taking process for pharmacists where traditionally, they were entering medication orders sitting in the pharmacy. After CPOE, it has reduced workload for them, making them to actively participate in ensuring patients safety and making the delivery of hospitalization more …show more content…
Go-Live Support: includes assisting the users logging into system for the first time, communicate about the issues, getting familiar with workflow processes etc.
c. Post Go-Live: Includes getting familiar with technology and process updates, communicate these updates to concerned department etc.
2. Ordering with CPOE:
As seen above, prior to CPOE, entering an order is done manually by a physician or a nurse on an order sheet and it is attached to a patient chart. Sometimes, physician used to place verbal orders thereby increasing the scope of communication errors. With the implementation of CPOE, it was overcome and the system came into place where physicians can place orders in the machines or by placing orders remotely across the globe. This has completely reduced relying on the mediators and encouraged physicians to directly place orders even for lab and radiology departments.
3. Shift in WorkLoad:
Now as the order are placed directly by physicians, the workload got shifted from nurses, social workers, pharmacists to physicians. Thereby, pharmacists and other co-workers can be reduced with overload of order entry and can switch their responsibilities to being on the floor, trying to improve medication safety and making delivery most
The stage 1 of the meaningful use includes thirteen core criteria and ten menu set objectives. The first core criteria is the computerized provider order entry (CPOE). CPOE entails the provider’s use of computer assistance to directly enter medication orders from a computer or mobile device. The use of CPOE and the electronic prescription process is a technology that has been found to be helpful in preventing medication prescribing errors in several ways (Mominah & Househ, 2013). Having an accurate electronic patient medication profile will help prescribers and pharmacists review the medication history easily and consequently alert the pharmacist to communicate with the prescriber in case any unexplained change in the prescribed medication to the patient and then conforming the change with the prescriber. Applying CPOE technology reduces medication errors.
UHN in Toronto is a major community care network that reaches out to and provides care to the masses. However in order to provide this kind of care they must have a very powerful decision support system. UHN utilizes an advanced CPR to support computerized physician order entry (CPOE). (Wu, Perters, & Morgan, 2002) A CPR system is a computer-based patient record system. A CPR system must provide a comprehensive clinical decision support it must include both a patient focus and a population focus. The physical computer system that is installed on the computers at UHN is called Patient 1® which is a clinical information system developed by Atlanta Based Per-Se
Steele, A. M., & DeBrow, M. (2008). Efficiency gains with computerized provider order entry. In: Henriksen K, Battles JB, Keyes MA, Grady ML (eds) Advances in patient safety: new directions and alternative approaches AHRQ publication no 08–0034-4, vol 4. Technology and Medication Safety Agency for Healthcare Research and Quality, Rockville, MD. Retrieved from http://www.ahrq.gov/qual/advances2/
Physicians resistance: convincing the physicians group might prove challenging, as most renowned doctors are much older in the age, and are used to giving verbal orders and written orders. Staying with the status quo affords these physicians the ability to keep up with the busy workload, and physician will argued that such system will increase the amount work or interfere with their workflow process. Moreover, most of the older doctors are not computer literate. Thus, the idea of implementation of the CPOE system might be met with brute resistance.
Computerized Physician Order Entry (CPOE) is a complex technology mandated by Centers for Medicare Services (CMS) in Meaningful Use criteria for adoption by healthcare providers (Self & Coffin, 2016). CPOE is technology for reduction in medication errors through implementation of standardization of processes to support legibility and reduction in the number of people required to participate in the order workflow, thus decreased delays and errors result due to miscommunication (Hoonakker et al., 2013). Although CPOE highlights improvement in quality and safety, healthcare organizations have expressed difficulty in the implementation due to physician resistance (Hoonakker et al, 2013). This resistance not only contributes to patient safety
The CPOE system failed due to lack of provider by-in. The use of the Medical Informatics Directors Working Group (MIDWG) will help to establish appropriate ownership and control over the process, as well as deliver a design workflow process and order sets that will be accepted and used by the medical staff.
The identified barriers are financial cost, physician and organizational resistance due to low computer literacy skills and disturbance of workflow caused by CPOE systems. The resistance can be overcomed by strategies such as strong leadership, providing trainings, addressing workflow concerns and advocating related policy changes. (Poon, Blumenthal, & Honour et al. 2004). Currently, Canada Health Infoway ( 2016) has promoted CPOE implementation among health care organizations across Canada. For example, North York General Hospital in Toronto has partnered with Canada Health Infoway to develop CPOE systems and share the order sets freely ( Zeidenberg, 2013). With public awareness of the CPOE gradually increasing, now most physicians recognize the positive impact of using CPOE system to improve patient safety , and they are willing to accept the application (Jung, Hoerbst, & Massari, et al. 2013).
This affects the delivery of healthcare in that the information needed by providers, physicians, medical staff, and the patients themselves, may not be delivered correctly, timely, and of course securely. Various systems will be discussed and each how they affect healthcare delivery, in particular Electronic Health Record (EHR), Electronic Medical Records (EMR) and Computerized Physician Order Entry (CPOE) (also sometimes referred to as Computerized Provider Order Entry).
Charles, K., Cannon, M., Hall, R., & Coustasse, A. (2014, October 1). Can utilizing a computerized provider order entry (CPOE) system prevent hospital medical errors and adverse drug events? Perspectives in Health Information Management, 11(Fall): 1b Retrieved from http://perspectives.ahima.org/can-utilizing-a-computerized-provider-order-entry-cpoe-system-prevent-hospital-medical-errors-and-adverse-drug-events/#.Vpg-Q_krLIU
While CPOE is built to reduce the medication errors, it has developed errors causing wrong timing errors on medications. An article called Implementation of a custom alert to prevent medication-timing errors associated with computerized prescriber order entry focused on how to implement custom alert that would reduce the timing conflict for medications (Idemoto et al., 2015). The Arthurs Idemoto et al. explained how Virginia Mason Medical Center worked on how to change their current CPOE to prevent medication timing errors from happening (Idemoto et al., 2015). The Arthurs gave an example of administering an antihypertensive medication. They explained that a doctor orders a medicine to start at 7 a.m. and there was another medication that would
Adoption of EHR can derive a great amount of benefits in clinical outcomes such as patient safety and quality of care. Qualtiy of care can be measured with different dimensions such as patient safety, effectiveness, and efficiency. Patient safety is defined as ‘avoiding injuries to patients from the care that is intended to help them’(Menachemi and Collum, 2011, p. 49). Often times, lack of time can contribute to omission of asking patients important questions such as drug allergy information and confirming important patient identifiers such as addresses/phone numbers. Improvement of medication error is a well-noted benefit of EHR as seen in numerous researches. According to a study, researchers found that a CPOE system was contributory in reducing serious medication errors by 55% in the hospital setting (Bates, 1998). Many other studies have reported similar findings in patient safety improvement. When e-prescribing is used, prescriptions can be checked for any drug interactions with
Computerized provider order entry (CPOE) is a significant piece of stage 1 meaningful use. CPOE in Power Chart allows for disease specific order sets decreasing the amount of free texting entries and therefore decreasing the incident of errors. Power Chart also interfaces with the hospital
Thank you for your responses. Utilizing two different systems, paper, and electronic order entry is very challenged. It is difficult to teach a nurse orientating to the unit and computer system that they must be very cognizant of order’s entered. I will preface this by saying when a new order is entered it blue until confirmed by a nurse. First, it is very time-consuming for the nurse to click through each other to confirm, therefore, there is an option where the system will automatically take you to the next order to confirm, not confirm or no action. The problem with this is nurses become “click happy” and often confirm orders that are not meant for them to confirm. If an order is specified for Respiratory Therapy—a
It’s not simply the particular giving of the medications that fare up all the time. It is checking the medical record with the hand written prescriptions, grouping the varied medications and also the instrumentation for giving them, and ensuring all the patients safety measure are covered.
Equally impressive is the implementation of Computerized Physician/provider Order Entry or CPOE. CPOE is known as one of three key patient safety initiatives by Leapfrog Group, a conglomeration of non-health care Fortune 500 company leaders committed to modernizing the current healthcare system (Huston, 2014; The Leapfrog Group, 2013). CPOE is a type of software designed to reduce errors in transcription due to illegible physician handwritings or wrongly placed decimals in dosage and strengths of medications. CPOE also gives the clinician access to Clinical Decision Support, or CDS, which is a database to assist clinicians and providers to health related information for certain patient diagnosis with care planning assistance and direction. (Huston, 2014; The Leapfrog Group, 2013). CPOE and CDS will likely be streamlined and commonly used in healthcare in the next decade which appears will likely improve patient safety as well as vastly reduce medication and