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Emory Healthcare Case

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Student Name: Naresh Kumar Pasam CSU ID: 830446737
EMORY HEALTHCARE CASE-STUDY
Implementation of CPOE at Emory Healthcare:
Before CPOE at Emory Healthcare: Before implementing CPOE at Emory, physicians were able to place orders by writing them on an Order Sheet (or) called a nurse asking him/her to write the orders on an order sheet (Verbal Orders). Once the order sheet was completed, the Unit Clerk held responsible for faxing/scanning the medication orders and sending them to the pharmacy. In addition to this, Unit Clerk was also responsible for entering the orders pertaining to labs and radiology into legacy system and then transmitted them to radiology technicians who would then carry out the ordered lab or imaging procedure.
After …show more content…

The positive effect of CPOE on Emory Healthcare is that, the order entry system is customizable and the CPOE is rapidly improving the system making the physicians to meet their emergency needs. Also, physicians can place their own orders in the system instead relying on the intermediaries like nurses, unit clerks etc. thereby reducing the verbal and communication errors. This system also enables the decision support in which the physicians can directly interact with the ordering provider through CPOE, hence reducing adverse drug events. Apart from this, it reduced hectic long time taking process for pharmacists where traditionally, they were entering medication orders sitting in the pharmacy. After CPOE, it has reduced workload for them, making them to actively participate in ensuring patients safety and making the delivery of hospitalization more …show more content…

Go-Live Support: includes assisting the users logging into system for the first time, communicate about the issues, getting familiar with workflow processes etc.
c. Post Go-Live: Includes getting familiar with technology and process updates, communicate these updates to concerned department etc.
2. Ordering with CPOE:
As seen above, prior to CPOE, entering an order is done manually by a physician or a nurse on an order sheet and it is attached to a patient chart. Sometimes, physician used to place verbal orders thereby increasing the scope of communication errors. With the implementation of CPOE, it was overcome and the system came into place where physicians can place orders in the machines or by placing orders remotely across the globe. This has completely reduced relying on the mediators and encouraged physicians to directly place orders even for lab and radiology departments.

3. Shift in WorkLoad:
Now as the order are placed directly by physicians, the workload got shifted from nurses, social workers, pharmacists to physicians. Thereby, pharmacists and other co-workers can be reduced with overload of order entry and can switch their responsibilities to being on the floor, trying to improve medication safety and making delivery most

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