1. Introduction
From the past until present, in order to achieve competitive advantage to compete in turbulence and highly competitive market environment, the one who take control over the organisation should design powerful strategies. To create that strategies, managers need both good understanding in internal and external environment, and effective managerial skill to organise sophisticated works arising in organisational routine systematically. The one who assigned as manager has power to control over company resources which included human being. Human can be considered as one of the most valuable resources in the company because value can be added to them through education and experience. However, human could be considered as the
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Therefore, many scholars tried to seek the best and suitable way to control over workforces in different situations. Subsequently, a lot of theories was consecutively developed to overcome the previous theory weakness and to improve the way to control labours. However, the historical form of control which was dominated by latest theories still operate in some organisations.
The purpose of this essay is to demonstrate the evolution of theories that use to control over workforces periodically. Also, it will point out that to some extent the classic theories of control still being use in modern era. In the first part of this essay, it will describe about the concept of management and control. Then, it will discuss about the evolution of control, and reasons for the existence of historical control to answer the question why it’s still being used in the present day afterward.
2. Concept of management and control
Many experts in management field have analyzed the concept of management in some certain ways, but one of the most comprehensive concept tends to be the concept stated by Fayol (1930). These concepts consist of “Division, Authority, Discipline, Unity of Command, Unity of Direction, Subordination of Individual Interests, Remuneration, Centralization, Scalar Chain, Order, Equity, Stability of Tenure of Personnel, Initiative, and Esprit de Corps (Team Spirit)”. Management can be defined as the art of using
The second aspect of management used to investigate the issue is Controlling. Control is a concern that is facing every manager in every organisation today. Many businesses continually look to improve relationships between all levels of staff in order for a healthy working environment. To effectively control a business the organisation requires information about
Overall Strength: in general, the article provides structure to a concept that is very intangible by: (a) describing the nature and the functions of control; (b) segregating the MCS into categories: core control system, organizational structure, and organizational culture; (c) illustrating how to apply the control model (satisfied my approach) (d) provides a basis for designing and evaluating the system. The manner, in which the model is presented, with its use of figures, further emphasizes the structure of the model. See below on further emphasis on parts (a) -(c).
The purpose of this paper is to analyze a case study related to issue of control and how organizations can utilize different approaches of control in order to improve quality and performance in all arenas, domestic and global. The focus of this case revolves around Lincoln Electric, an Ohio based company that has set the bar for how to develop and implement a successful management system. This paper will use the Lincoln Electric case analysis to present recommendations on how managers can use control methods to enhance employee performance, increase employee participation and empowerment, and improve organizational quality in
While business is growing at a rapid rate, power and control is play a significant role in management control system. The concept of control and power, also are the important elements of organizational behavior. However, because of the development of society, some people always confuse the means of power and control. In order to enhance work behavior and organizational performance, the people who work in a organization should learn how to use power and control properly. Control systems are widely used in organization and the process of the management. To analyze the concept between power and control, this essay will first argue that the concept of control in the past, and then it is shown that the modern concept of control.
Controlling employees poses an issue for many workers. Employers deem control necessary in order to prevent issues from developing within the company. They use four main tactics to enforce control. First, scientific management increases production quantity. Founded by Frederick Taylor, this method specializes tasks for low-status workers and creates repetitious work (Eitzen 353). Hierarchal control is also used to control employees. A pyramid effect occurs in the workplace, with the wealth and power resting with few, and leaving a majority working under command of these individuals. This chain of command gives hope for advancement, whether it be a raise or a promotion. Another way that employers control their workers is through technology. Companies often have specialized departments within the job that are designed specifically to monitor phone calls, emails, and website usage. Using
Management control strategy is not a one dimensional formulae of labour controlling, other than controlling employees, it is also about exploiting employees' discretionary effort and creativity as a prime interest. In the Webboys article, Barrett (2004: 787) demonstrated how different strategies have been manipulated separately and simultaneously to control the labour process of developing primary software. This essay is going to investigate various directions of management strategies, which incorporate with radical approaches of control in response to the dilemma between offset the notions between "direct control" and "responsible autonomy dichotomy" (Friedman in Barrett 2004: 38). Based on the argument that there is
Convectional view or what is referred to as theory X, underpinned the underlying assumptions that surrounded the scientific era which the management practices at the time was evolving from. Here, effective management included harnessing the power of the human labour to achieve organization effectiveness. The manager could achieve this through effectively; organizing all element of production. Such element included natural resources, machinery and equipment, money, people, among others. Very important to note, is that the process of managing people involved keenly directing and controlling their efforts and actions to suit the organizations needs (Jone & George 2008). According to this theory, failure to constantly intervene the function of the workers would result in undesirable outcome. This is because here the workers are viewed as indolent, irresponsible, un-ambitious and self-centred. This is nature might make them passive and at times resistance to any initiative directed towards achieving organizational goals (McGregor 1960). Therefore manager could adopt the use of rewards and punishment to model the appropriate
Human Resources constitute as one of the most imperative components of any organization, be it small scale business or a large conglomerate. Some of the key functions of the Human
It is the methodology of observing, looking at and adjusting work execution. All managers ought to be included in the control capacity regardless of the possibility that their units are executing as arranged. Managers can’t generally know whether their units are performing appropriately until they have assessed what exercises have been carried out and have contrasted the genuine execution and the coveted standard. A powerful control framework guarantees that exercises are finished in ways that prompt the accomplishment of the association's objectives. The paradigm that decides the adequacy of a control framework, then, is the means by which well it helps workers and chiefs accomplish their objectives. An organizational
According tot the Administrative Management Theory, management is the process of getting certain tasks completed through the use of people. In this theory developed by Henri Fayol, he believes that it was very important to have the use of a multiplied of people instead of just relying on one person alone. Henri Fayol is known today as the “Father of Modern Management”, his theory has shaped what is know today as the Administrative Model, which relies on Fayols fourteen principles of management. These principles have been a significant influence on modern management; they have helped early 20th century manager learn how to organize and interact with their employees in a productive way. Fayols principles of management were the ground work in which his theory was formed. He believed highly in the division of work throughout a project and within the project he believed that the task at hand had to be done with a certain level of discipline in order for the division of work to be able to run smoothly without error.
Although these 14 principles have been established hundreds of years ago, it is still wildly used today in many organizations. As it was then, in today’s organization the principle of Discipline still is heavily used. The control systems in US organization are designed under the belief that workers and management seek primary control over their work environment (Rodrigues, 2001). Formal control systems are made of rules, standard and norm of behavior to guide, motivate and evaluate the employee’s behavioral performance (Ouchi 1977). Research reveals that some organizations apply the
1. Coordination. The size of modern organisations is quite large. A large amount of capital and large number of people are employed in them. This complicates the problem of control as there are many units producing and distributing different products. In order to coordinate their activities, an efficient system of control is necessary.
To achieve predictable results management employs controls, which according to Anthony & Govindarajan (2007) include (a) planning (budgeting and forecasting), (b) organizing (processes and line of reporting), (c) staffing, and (d) directing employees (training and coaching). Under this view, management takes the objectives of the strategic plan, and establishes financial goals for each department through the forecasting/budgeting system. Then management administers control over employee performance via the evaluation process. Hence, the classic view concentrates on the results of the department over the company as a whole and focuses on the amount of work done by an employee (efficiency) versus the resulting contribution of the employees work toward the company’s objectives (effectiveness). It also emphasizes managerial knowledge over tangible assets, human resources and the financial imperatives (Bontis, 2001).
His 14 universal principles of management, listed in Table 1.1, were intended to show managers how to carry out their functional duties. Fayol’s functions and principles have withstood the test of time because of their widespread applicability. In spite of years of reformulation, rewording, expansion, and revision, Fayol’s original management functions still can be found in nearly all management texts. In fact, after an extensive review of studies of managerial work, a pair of management scholars
After strategies are planned and arrangements are made, management 's essential assignment is to make moves to guarantee that these arrangements are done, or, if conditions warrant, that the arrangements are adjusted. This is the discriminating control capacity of administration. Also since administration includes guiding the exercises of others, a real piece of the control capacity are verifying other individuals do what ought to be done. In numerous circumstances, a control framework manufactured around estimation and criticism is not attainable. Furthermore actually when plausibility is not a restriction, utilization of an input situated control framework is frequently a second rate result. Yet, great controls might be made and kept up utilizing different procedures. In the event that all work forces dependably did what was best for the association, control and even administration would not be required (Krajewski, 2007). However, clearly people are once in a while incapable or unwilling to act in the association 's best investment, and a set of controls must be actualized to make preparations for undesirable conduct and to empower alluring activities.