ECL in China
Case Study
Problem Identification and Situational Analysis ECL is a multi-national corporation that continues to expand its core business as well as create opportunities for foreign divisions to influence the direction of the company in addition to bringing cohesion and unity throughout the workforce. ECL developed a division in China that allowed the company to integrate into the Chinese market but also presented it with issues it would need to manage successfully in order to progress in this venture. There are various cultural issues facing ECL in China. The first is the qualities not often seen in American industries and those are the obedience and humility among the Chinese workers. In the Chinese culture this is
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Chinese workers believe that close personal relationships are imperative to effective communication. American companies don’t share the same views and some organizations have even related this to workplace fraternization, which can result in disciplinary action. Since we don’t believe that these relationships are necessary, or even appropriate, we don’t form them and this could affect a bi-national workplace and possibly even carry over to business dealings outside of the company. The Chinese believe that, when conducting business with other people, a relationship must first be formed to gain the trust of business partners. American companies rely heavily on systems and processes, which is viewed as highly efficient by the American standard while the Chinese workers with ECL aren’t accustomed to this and believe that it’s not always necessary to establish a system to follow in order to complete a task. The difference in views on this could also present some serious problems for ECL, as the Chinese workers may view the American management style as inefficient or sluggish.
Recommendations
ECL manages cultural diversity by having “Constant respect for people” and “Uncompromising integrity”. (Wo, 2001) A significant number of companies that have ventured into international business did not attempt to adjust to the foreign culture and rather tried to take the ‘business
There is also potential for friction with the way that risks are handled. In America, we tend to be greater risk-takers than they are in China. American managers often see this as a difference in bravery, but this is not the case. Chinese people are just more likely to avoid decisions whose outcomes are uncertain. They are more methodical and calculated. Sometimes that means a Chinese person would miss an opportunity that could have been taken but he would not see that as such a problem as an American would.
For an economy other than Australia, explain how government development strategies have responded to the process of globalisation.
When it comes to the political and economic effects that China and India felt, their experiences were both similar. The wealth made from markets in India went to Britain and money made from selling opium to the Chinese also went to Britain. In regards to the war in China and India, both countries experienced a strong sense of nationalism after having to endure the exploitation and mistreatment of the British. Both countries also lost many of their battles. However they were fought over different reasons. The social effects the Indians and the Chinese felt were also different. Even though India experienced some negative effects, the British was able to modernize and improve many parts of India. On the other hand, China’s population was left in pieces after opium entered the country. Overall, China and India were similar economic and political wise, but the social effects differed greatly.
International business meshes across multiple domains most notably market entry strategies and sociocultural variances. Factoring in those two critical aspects and giving them the right amount of attention is the separating line between success and failure. Terralumen, Blue Ridge, and Delta are all successful companies; However, by not observing the basic requirements of
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On the other hand, Chinese worker are centered on relationship. Chinese focus on relationship with others and live in the world of trust. Chinese trust people around them in their work place. Often, Chinese did not require signing contract in every agreement unlike American where all agreement must be in contract. By trusting others credibility, it helps create a friendly working environment and promotes intimate relationship among the workers. However, their main weakness is their business culture, where they are quiet and reserved which will reduce their credibility when dealing with American. They weakness also made them a weak immediate decision maker. As for interpersonal problem, Chinese are very concern about the good relationship, and hold it as their top priorities. Chinese would not do any agreement or trade that could harm their relationship with others. Lastly, Chinese are very polite and indirect. They try as hard to prevent the relationship from
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Globalization has, for better or worse, altered the economic arena for every country in the world. For many less developed countries, globalization has leveled the playing field so that their economies can compete with the larger, more developed ones such as the United States and other large western economies. For instance, technical engineers in India and China are now just as qualified as engineers in America, but at half the cost. The once large and prosperous service sector in the United States as well as telemarketing services have largely been sourced to India as a large exodus of American multinational corporations find cheaper workers who deliver comparable quality. This then seems to be the essence of globalization - businesses
The advice about which Chinese suppliers providers suppliers and Pakistan give each other is regarded essential in worldwide diplomacy and has been compared to Israel – U. s. States relationships. According to a Pew survey of Pakistan lawsuit a year ago, 84 % of respondents said they had an outstanding perspective of Chinese suppliers providers suppliers and 16 % had an outstanding perspective of the U. s. States. These results said Pakistan is the most pro-China country in the whole globe. In the same way, the Chinese supplier's providers state-run press has portrayed Pakistan in an outstanding light in local problems.
This report provides a problem identification, analysis and recommendations for Electronic Communications Ltd (ECL) as they establish business endeavors in China. It will be analyzing communication skills, team building and conflict. Analysis of the three problems was analyzed using in-class textbooks and additional readings to support findings. Results of problem identification are centered on cultural diversity between Western and Chinese cultures. In conclusion, recommendations are for
The five weeks of the Cultural aspects of international business course have been a truly enriching life experience for me. I must admit that I was a little skeptical about the value proposition of the course as I thought this was going to be one of those purely theoretical pro-diversity lectures with no potential for practical application. However, the fact that Professor Lane co-authored the textbook intrigued me so much (I have never had a Professor who actually wrote the textbook for the course) that I decided to give it a chance and sign-up for the course.
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