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Doreen Walker Interview Paper

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I had the pleasure of interviewing Mrs. Doreen Walker who is a social worker that is currently employed with Bridging Access to Care (BAC) in the Social Support Services department. She worked with the company for six years but has been in the social work field for sixteen years.
Mrs. Walker is the Unit Supervisor for the Health Homes program which is a case management model bases on person-centered care where all client’s needs are addressed in a comprehensive manner. The population that is serviced through the health homes program is individuals who are diagnosed with a chronic illness (HIV/AIDS, hypertension, asthma, diabetes, heart disease etc.) and frequently utilizes the emergency room for medical care. Mrs. Walker is responsible for overseeing the delivery of services among the various Health Home programs including Adult home, Home Community Based Services and Health and Recovery Plan. The services provided though the health homes program include but are not limited to coordination of medical care, mental health and substance abuse treatment services. Mrs. Walker’s other duties include supervising a staff of twelve, conducting quality assurance and evaluation, participating in the …show more content…

Walker developed a passion for social worker after her mother and brother-in-law passed away from substance use. Mrs. Walker stated her mother’s drug addiction negatively impacted the family dynamics because a large portion of her time and energy was spent, obtaining drugs instead of attending to their emotional and physical well-being. Mrs. Walker stated this was a very stressful time in her life because she was the person responsible for making decisions about her mother’s well-being and treatment options. This experience gave her unprecedented insight into the social service field which served a catalyst to her career choice. As a social worker, she hopes to improve the lives of the underserved population especially those suffering from addiction to substance

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