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Difference Between Conflict And Grievance Resolution

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Create conflict and grievance resolution processes that are culturally and linguistically appropriate to identify, prevent, and resolve conflicts or complaints (U.S. Department of Health and Human Services, n.d.). This standard means that there will be a formal conflict and grievance policy that individuals, families, staff, and other ancillary staff can go and file a conflict that will be addressed. The purpose for this standard is to have paper documentation identifying the conflict or grievance, as well as a summary of the grievance, and what was done to correct the problem. Anyone can file, and allows the establishment to track problems and identify solutions. . It allows those individuals not have a voice. Regardless of whom files a

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