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Diagnosing Change

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Diagnosing Change: Sears and Kmart
Angela DuBois
Keller Graduate School of Management

HRM 587 Managing Organizational Change
Dr. Frann Kelley-Rodriguez
March 29, 2015

Diagnosing Change: Six-Box Organizational Model The Six-box Organizational Model is one of the oldest models developed, by Marvin Weisbord. Weisbord examined two key elements of organizational life; task and process. There are six variables; purpose, structure, relationship, rewards, helping mechanism, and leadership (Palmer, 2008). To clearly understand each variable there will be a brief overview of each variable. (See Figure 1) First, the purpose variable, this is to determine what type of business the organization is in; retail, industrial, …show more content…

These are things that Kmart and Sears had to address. With wanting to change some of the Kmart stores into Sears due to location, this would fall under structure.
Relationship: this is a huge part of the merger. The relationship of the two leadership’s merger together is very important because if the two companies did not agree they there would be dysfunction within the company. With defining the leadership right off, differently helped the relationship of the two companies coming together. It allowed for clear communication with the employees on who would be in charge and an idea of the direction they were heading for the future.
Rewards: I didn’t find much on a rewards or incentives for the merger only that it would rank them third in retail companies. This may be an area in which the company lacked, and may have pushed them to the verge of closing now.
Helpful mechanism: I feel that they had a strong direction on with this area for the six-box model, because they are were much defined on how things were going to be. They had transition for the headquarters to be in Chicago but also leaving the Kmart headquarters in Troy, MI. It showed that there would be a support system still in place for the Kmart employees and customers.
Leadership: I really like what Kmart and Sears did with their leadership. I think that they were very fair on how they placed people. Lampert not becoming the chairmen of Sears Holdings was a

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