Culturally Aware Representatives:
If I was a manager in a multinational corporation that needed to send a team of representative to Saudi Arabia to gain a client, there would be a couple of approaches I could take in order to prepare my team. The first and most effective course of action that I could take is outsourcing a consulting company to provide cross cultural training. There are plenty of consulting companies that provide this kind of training for corporations. One firm explains, “Cultural differences are a well-documented source of conflict for business people operating in foreign markets. Failure to understand these differences and find ways to bridge the cultural divide can lead to conflict within your team, difficult relationships with clients and suppliers. (Riley, 2012)”
Pros: Well-developed training program, Experience in training and
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Pros: Cost effective (Cost Analysis w/ second Course of Action)
Cons: Timely in training Development (affects cost), Lack of internal experience (assumption), one side perspective.
The third and last course of action would be to give personal cultural advice to the team in order to help them with their future endeavors and gaining our clients trust. This type of advice would include the following:
Gaining the trust of our client: Understanding business conversations and settings, understanding culture differences in meeting times and conversation. Understanding who in the conversation should speak and when (oldest son or eldest men (until too old to run business) are the ones that make decisions no matter who is speaking or looking like they are calling the shots.
Understanding of gender roles
Understanding the culture and potential clients: Understanding the custom made thobes, watches, vehicles and surroundings of who is in charge and who is along for the ride.
Operating Costs in Saudi
When conducting business in the twenty-first century, it is crucial to possess an array of skills to assist you in your business venture. In many situations you will be dealing with people of different ages, genders, races, and cultures. The world today is extremely culturally diverse. It is crucial in this culturally diverse world that we learn how to conduct business cross-culturally. Each culture has unique views of time, specific ways of demonstrating respect, different ways their business is structured, and distinct degrees of dependence. If all the unique aspects of a business are taken into consideration then there will likely be a positive outcome for all involved.
Since people and customers to be specific come from different cultural backgrounds, considering and understanding the cultural background and practices of every market niche. In ensuring that the organizational activities do not conflict with the cultures of clients and that they suit the needs of the cultures, the following would be done by the organization;
The client in this session presented with a desire to become more of an authority figure in various aspects of his life. His previous experiences working
Cons: Incur loss in the first year; hard to find an advisor whose work ethic and values are similar to the company’s; takes time and effort to train
As you plan your itinerary, it’s important to note that you can only serve yourself and your clients better by researching the local business customs. Even different cities in the same country can prove to have a unique work cultures. A quick Internet search will produce numerous articles on the culture of your host country or city. If you are embarking on an international business trip, it’s important to remember these tips to assist in the success of your endeavors:
Critical analysis of your own values and beliefs and the assumptions that are made is the first step to becoming culturally competent. It is an ongoing learning process. In practice, it involves talking with families and learning what their culture, beliefs and values are and what aspirations they have for their children, how and what they expect their children to achieve and learn while at the centre. It involves looking at the broader community, what cultural groups are represented, looking at what diversity looks like in the early childhood centre and how the families and their culture is represented, and if it is not, looking for ways that it could be. It is having a commitment to ongoing learning, reflection and continued improvement.
Making business abroad can be risky, but it can also be profitable for a company as well; thus the necessity to study in deep the country where the company will bring the business to. International companies are faced with many cultural challenges, when doing business across and inside of different borders. Identifying the significant cultural issues involved when evaluating the attractiveness of a particular location as a place for doing business can be crucial for a business. Aspects to consider when studying culture in a new place
Those that go into the business world quickly recognize that each work environment they find themselves in can be total different from another. This can especially be said even of environments within the United States, from region to region. There is definitely a disparity of workplace environments from country to country. Not only can culture drive a varied atmosphere, but the diversity of the personnel making up that environment can equally create a challenge that a leader must be prepared to manage. Recognizing that special care needs to be placed on communication and perception skills is crucial in our present professional domain. Managers of today need to employee tools from the psychological and sociological field to be successful. Having a deep understanding in the differences in culture and diversity in the workplace is critical, especially when debating about accepting a position overseas or assigning an employee to an embedded position abroad. With a broad knowledge of cultural differences and diversity, success as a manager and the stability of a positive work environment can be achieved and maintained without unnecessary effort and focus.
like to listen or talk to other people they don 't trust, therefore, building a rapport with your client
Having a varied approach to people, places and situations can help to provide a clear understanding on the client’s background and needs.
The cons are that Taylor may expect top tier technicians throughout the length of the project without considering that Quado will need to hire more consultants to be able to keep up with the workload.
Gaining the trust of a client is not always something that happens overnight. They need to know that they can confide in you and bring their problems to you. Keeping
The Four Seasons case explores how to manage the differences between the culture of a country and organizational culture. Four Seasons hotels are world renowned luxury hotels that specialize in blending a local, country specific, image with worldwide customer service practices. The seven common cultural standards that the Four Seasons have created and expect to be implemented all over the world include the following: (1) acting friendly toward and smiling at guests, (2) making eye contact with passers-by to acknowledge their presence, (3) creating a sense of recognition with guests by using their first names naturally but discreetly, (4) using a clear and unpretentious voice, (5) being well informed about the hotel, their
Which of the areas are below might aid you most in your understanding and conceptualization of how the client or client system (family view) and interacts with others in their world?