preview

Critical Listening

Decent Essays

Critical listening is important through all channels within a company. Since critical listening goes hand in hand with critical thinking, this involves analysis and judgment. The key to critical listening is not the judgment but first understanding what the other person’s issues, concerns, or thoughts they are trying to express (Tutorial on Critical Listening of Multi-Channel Audio Codec Performance, 2012). During the listening, judgement can be a barrier, therefore, make sure the judgment is in the form of a resolution and not the person. Like informational listening critical listening is used every day (English, 2011). Understanding the critical listening aspects of listening is the foundation of business work, but it is not everything

Get Access