1: Literature Review
1.1 Introduction to e-Business
New approaches to business sought through use of the Internet and its continuous updated technologies are dynamically being deployed by organisations to appropriate innovative value creation online (Chaffey, 2009). Information technology has been noted for its value creation, defined as “drivers of product differentiation” (Amit and Zott, 2001) in business, as it supports alternative marketing strategies. More specifically, the current state of the Internet as a communication platform, with its powerful and far reaching influence and lack of constraints to time nor place (Deighton, 1997), has had a profound affect on both culture and business practice throughout recent years
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Originally, they were used by members of the public as representations of online journals in which people discussed (with other internet users) subjects of personal interest (Gunter et al., 2009). Today, they have become fixtures in today’s mass communicatve environment (Lewis, 2011) and have been regarded as reshaping both people’s lifestyles and business practices (Tremayne, 2007), with the number of personal and organisational blogs seeing a dramatic increase in the past ten years (Sifry, 2004). Generally, these blogs are maintained by individuals and corporations with the purpose of sharing regular entries of commentary and descriptions of events and often include diary material such as photos and videos (Shen and Chiou, 2009). The comment features and characteristically interactive discourse of the blog medium enables people to have their own say on the web surrounding a subject of their interest. These features of interactivity and the participatory nature of blogs combine correlate into common virtual communities where people cooperate and share opinions as they do in the real world (Thelwall, 2007).
1.2.1 The Potential for Value Creation through use of the Corporate Weblog
The popularity of the blog as a mode of online communication has led to the application of the new medium as a marketing tool by a number of corporations in a bid to
It is dark outside and many men lay sick on the cold dirt floor of the huts. I want to leave to my family, but I must serve my country until the end. Our huts only had mud and straw for our bedding. The huts happened to be very close with no windows and only one door. The huts were 16’ by 14’ so the spacing for 12 men was decent.
In The Atlantic article “Why I Blog,” Andrew Sullivan explores a relatively new and compelling medium of communication, blogging. He discusses how blogging has changed writing from a future oriented process of writing to a rather provisional sense of writing. Consequently, this makes the process of editing, revising, polishing and ultimately publishing almost non-existent in the realm of blogging. Sullivan goes on to note how the usage of blogs has created a bond between the reader and the author, and the pace at which that bond travels is seamless. Sullivan writes, “And the intimate bond this creates with readers is unlike the bond that the Times, say, develops with its readers through the same events.” Quite notably in this quote, Sullivan explains that the formal writing often associated with well known traditional newspapers, such as The New York Times, seems to lack a human quality; Whereas, blogging generates that constant flux of thoughts and paves a path of reassessment, through feedback from readers. “To blog is therefore to let go of your writing in a way, to hold it at arm’s length, open it to scrutiny, allow it to float in the ether for a while, and to let
The internet offers the potential to achieve a global market success for any business. Businesses that go online increase their opportunities to reach their target market and is cost effective when compared with other forms of marketing. It creates opportunities, benefits and challenges for a business but in the long run is worth it for the added publicity and hopefully profits. Going online has benefited many organisations including Tesco PLC. I will be using Tesco as my example of the benefits, opportunities and challenges for a business by using the internet. Tesco has operated on the Internet since 1994 and started an online shopping service named 'Tesco Direct' in 1997 which
Corporate blogs – Businesses use blogs to reach their customers and inform them of new products and product enhancements. Small businesses especially like using blogs as the cost is very reasonable (even free if you use the right blogging Web site).
Besides, users can also check their online blog to get and be updated on useful news and product reviews.
The “Groundswell” book by Charlene Li and Josh Bernoff is an excellent novel that brings upon on the struggle to connect the power of social technologies. Li is an independent thought individual who is one of the leading voices of the business use of social media technologies and she is the founder of Altimeter Group Bernoff is the vice president at Forrester Research. The context of this book gives reader a comprehensive idea of how our world is being converted by social technologies and how we can take advantage of it. This book is about growing the importance of social media technologies where blogs are being part of the phenomenon.
During the late 1990’s many new companies were set up to utilise the perceived advantages from using the internet in business, however, with their rapid rise and fall they soon created a phenomenon known as the ‘dot.com’ era (Lovelock, 2001). Questions were then raised about the added value that the internet brought to business and how these technologies
— then by all means, focus on the ideas you agree with or that make the
innovation (Pateli and Giaglis, 2003). The internet has changed the idea of a business model and
To maintain consumer satisfaction businesses have begun to implement blogs. Effective companies rely on the critical feedback from consumers via social media.
Businesses are discovering the Internet as the most powerful and cost effective tool in history. The Net provides a faster, more efficient way to work colleagues, customers, vendors and business partners- irrespective of location or operating system harnessing this powerful resource gives companies strategic advantages by leveraging information into essential business asset. The "technology of the future" here today. This is a fact. Businesses making the transition will, and are prospering; however those that do not will most certainly suffer the consequences.
Companies go online to engage in advertising, buying and selling of products and services. Due to the increased competitiveness in the hypermarket industry, the adoption of e-business has helped companies gain a competitive edge over their peers in terms of reduced costs, increased revenue streams and greater customer satisfaction. Operational costs such
– Blogs- its another way of creating social community as it is open forum sometimes consumers negative remark can backfire Flipkart
Blogs have created to be part of the market for individuals and businesses. They are used to get an opinion about an issue and engage readers. And these readers need to have something that makes them want to return frequently to a blog... that, in general, is due to the quality and frequent publications.
In today’s world of business, everything is computerized and most of the companies use the Internet and information business to help keep their quality, save time and also cost. It also can reach out to more customers worldwide. For an example, with a website in the internet, it would relay the message to millions of viewers worldwide regarding the product and service that the particular company can provide and indirectly saves cost in advertising in television and print advertisments.