Critical Analysis of Business Process Change

Choosing a change model can be difficult for an organization. The company must ensure that the model it chooses will help them make the smoothest transition possible for everyone involved. The chosen change model must also help the company reach its goal within the time frame the company needs to have changes made.

…When it comes to the unique business processes that give a company a competitive edge, this technique can be detrimental to the success of the business” ( Angeli, A. and Gulino, J., 2008).

Business processes comprise a set of sequential sub-processes or tasks, with alternative paths depending on certain conditions as applicable, performed to achieve a given objective or produce given outputs. Each process has one or more needed inputs. The inputs and outputs may be received from, or sent to other business processes, other organizational units, or internal or external stakeholders. Business processes are designed to be operated by one or more business functional units, and emphasize

The ordering process begins with the decision of the customer to submit their order simply by either calling, faxing or mailing their order information. When a customer calls in their order, the customer service representatives takes down pertinent customer information, which includes the customer's name, billing and shipping address, product number and description, quantity and shipping instructions. While taking down the order, the customer service representative access the company's order entry system where inventory checks are conducted as well as credit checks are processed. In addition, delivery options are advised to the customer. Here the customer decides

For example, PWC’s process orientation for IT department showed that they built a framework in APS. Security, budget management and service performance are three aspects of the foundation which help to achieve high availability and high service levels. The motto “Technology drives business. Business is a moving target” drove this strategy. Then, professional development and key projects from core area in IT strategy framework help to achieving business process transformation. At last, business transformation of innovation area always focused on creating process change abilities, methodologies and equipment. All of three areas in IT process orientations represent that this grassroots strategy was able to build a stable framework to develop and solve IT struggles as clear as possible and business process transformation can also be handled comprehensively and

At all circumstances, you ought to be sure that procedures are taken after, information are dependable and you're measuring frameworks are equipped for giving information we would use be able to settle on great administrative choices. All things considered, once you sparkle the administration light on the procedure you are attempting to enhance, change can happen that makes it important to re-approve our practices, techniques and estimations.

The conveyance of healthcare is progressively mind boggling; along these lines, the related work processes are likewise progressively perplexing. As the utilization of innovation ends up plainly basic in all parts of patient care, seeing how the work streams inside and between forms is basic. The accomplishment of data innovation ventures isn't exclusively reliant on the innovation, yet additionally on the general population and the A business procedure can be characterized as an accumulation of interrelated work errands started in light of an occasion that accomplishes a particular outcome for a client of the procedure (Sharp and McDermott 2009). A procedure must client centered; repetition, delay, and remain blunder must be stayed away from. The objective of work process examination is business process overhaul.

It is not only important to create a change friendly environment, it is also important to find the best models and frameworks to implement the change. Kotter's eight-step model for organizational change is a detailed model and it provides organizations with a step-by-step guide to implement change effectively. According to Calegari, Sibley, & Turner (2015) the steps include "1) create a sense of urgency; 2) build a guiding team; 3) get the vision right; 4) communicate the vision for buy-in; 5) empower action; 6) create short-term wins; 7) don't let up; and 8) make change stick." (p. 34). Some of the merits of this model include it's widely recognized effectiveness, it is very detailed and it focuses on responses to change (Calegari, et al., 2015; Smith, 2011). There are also shortcomings in this model, including the lengthy process, no flexibility in flow, and it is very sequential (Calegari, et al., 2015; Smith, 2011). I would adjust for the shortcomings by stressing the importance of every step. I would ensure that every step is properly followed as quickly as possible.

Feedback about the effects of the change and re-evaluation of the process and the expected outcomes is vital and coincides with the quality improvement activities within the practice (Dontje, 2007).

Change can be traumatic for people and can lead to loss of prestige, power, and sometimes employment. Organizations do not change just because new processes or structures have been implemented. Organizations change because the employees within the company have adapted. It is only when the employees have made their individual transitions will a company benefit. The journey toward change needs to be as easy as possible.

In my particular workplace, the role of IT in business process improvement should be limited. The bulk of our operations workforce is actually IT professionals. Our business is related to IT quite heavily. At the present time, I am working on a customer engagement methodology. It will actually be a ‘toolbox' of sorts that all

Change is an important part of the company life. Changes are done to have a better process and meet the clients expectations. I am in full support of change if the change is taking the company in the right direction. Any changes in the company process or direction are always communicated to employees in a meeting and their feedback is taken into consideration. Employees are motivated to fulfill their duties and responsibilities without being felt left out.

In reviewing organizational change this is occurring with organizations that involve upper management. What 's more, the Chief Executive Office is responsible for making sure that the organization is ready for a period of change. Therefore, to go through a process or period of change from one thing to another. In an organizational change is a challenging job. As a result, this is very important for management to make sure that the workers will be able to change and to fit new conditions to these changes to maintain a competitive company. Also, Kotter 's eight-Step approach will help in identifying the nature of change and development of growth, such as the McDonald 's Corporation (Lacity, M., & Weiss, I.1989,

Week 3, the lecture on Managing Change describes organizational changes that occur when a company makes a shift from its current state to some preferred future state. Managing organizational change is the process of planning and implementing change in organizations in such a way as to decrease employee resistance and cost to the organization while concurrently expanding the effectiveness of the change effort. Today's business environment requires companies to undergo changes almost constantly if they are to remain competitive. Students of organizational change identify areas of change in order to analyze them. A manager trying to implement a change, no matter how small, should expect to encounter some resistance from within the organization.

There are some benefits for using a process model. Firstly, it can improve process communication. To succeed in a business, members of a firm should have a distinct idea of the daily tasks. For example, who is the one to bring the products of CMP to major distributors and how the products brought to the market. A clear communication is important in operation. It can help members of CMP to understand their ideas clearly and quickly. This will improve business processes and also increase productivity of members when they are doing their work.