preview

Coca Cola Enterprises

Better Essays

Noel Hollis Gabe Russ Isabel Semelroth Project Pinnacle Introduction Coca Cola Enterprises (CCE) embarked on a massive makeover of their information system in 2004 converting over to the SAP software. (http://www.beveragedaily.com/Formulation/CCE-SAP-join-forces-to-improve-supply-chain) This included a major overhaul of their legacy system and working with SAP to develop an app specifically for them. When this venture began in 1999 we must remember that the Spilt of Coca Cola Enterprises becoming an operation solely based in Europe had not occurred. Thus the implementation for SAP was not only in North America, but Europe also. Throughout the paper we will discuss how this conversion went and what exactly went and what effects …show more content…

Along with streamlining their procurement and supply chain processes. (http://www.informationweek.com/news/global-cio/showArticle.jhtml?articleID=17700199) One of the biggest benefits to this will be that Coca Cola Enterprises will be able to enhance the support they provide to associates in the marketplace and ultimately the customer directly. Another benefit is that Coca Cola Enterprises will more easily be able to use the information from everyday logistics activities and not only enhance the supply chain, but customer service also. COCA COLA ENTERPRISES will also be able to more actively interact between the back end and front end of their bottling company without any difficulty. (http://www.crm2day.com/content/t6_librarynews_1.php?news_id=109461) Direct Store Delivery (DSD): In 2004, Coca-Cola Enterprises and SAP announced plans to partner in a project to improve direct store delivery (DSD), equipment service, and full service vending of the bottling industry. Coca-Cola Enterprises will utilize integrated solutions of the mySAP Business Suite to improve customer service and customer satisfaction. mySAP Business Suite will also work to enhance interaction between inside sales, logistics functions, and field sales of the industry to reduce costs related to these areas. During this project Coca-Cola Enterprises and SAP will focus on a seamless integration of mobile and back-end

Get Access