Case management is predominantly utilised in human service settings and focuses on the achievement of client wellness. The purpose of this essay is to define case management and outline the difference between client centred and provider driven models of practise. It will further more discuss the theoretical underpinnings of case management focusing predominantly on humanistic, social-ecological and task centred theories of service intervention. It will aim to provide an in depth analysis of the tensions and conflicts that may arise in case management.
Moore and colleagues (2009) defines Case Management as an approach to practice that ensures vulnerable people with multiple, complex and sometimes lifelong needs are provided with a mix of personal, health and welfare supports and services, which enable them to establish and sustain their optimal independent personal and social functioning.
The commission of Case
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This movement focused on the move from patients predominately with mental illness and disabilities being institutionalised to be treated within community based practise.
Case Management predominantly is guided by either Client Centred or Provider Driven frameworks. Client Centred Case Management is defined by Kane (2010) as a process that is driven by the client and their needs. Client Centred Case Management is commonly collaborative by the client and led by their circumstances and needs. Kane (2010) defined a five step process in which Client Centred Case Management follows Referral and Screening, Assessment and Consultation, Identification of Needs, Development of Care Plan, Implementation of Case Plan and monitoring and Reviewing of plan. Client Centred Case Management focuses on working alongside the client in each of these phases and gathering their input and progress. The process is significantly more collaborative then that of Provider Driven Case
The eight roles associated with case management includes, advocate, broker, coordinator, consultant, counselor, planner, problem solver and recordkeeper. The roles of case managements are similar in that each case manager’s primary goals are to include the client in the process and to ensure the client become self-sufficient. Case managers are also similar in that they are generalist. These case managers obtained the skills and knowledge needed to assume multiple roles and responsibilities.
Case managers working in the theoretical framework of the strengths model work to identify, secure and sustain resources that are both external (i.e., social relations, opportunities, resources) and
Case management is a continuous balancing act of judgment calls, making ethical choices, getting along with coworkers, and following legal protocol. It is the duty of the case manager to know how to develop a relationship with both clients and coworkers while still maintain their professionalism. The healthcare professional must always leave their personal opinions at home and provide the same quality of care to all their clients regardless if they have different views, religion, sexual orientations, or cultures. The case manager needs to ensure that the client’s concerns will be put first no matter what, and should also clarify that the as the professional he or she will do all that is necessary to provide the best quality of care to their client.
These are the three models of Case Management that are used The role-based case management, the organization-based case management, the responsibility-based case management. The main reason for the difference of the three is for servicing the clients the best and best taking care of their needs. The role-based case management main goal when working with there clients is make sure their clients is receiving the services in which their client needs. Also another important thing is to make sure each service is doing what’s best for the client. An example of this would be making sure the client therapist, rehabilitation are all working together. The next model is the organization-based case management is for clients who have multiple problems and
Case management is not a lifetime service. With the lack of funds available for all the clients in need of service often times termination of service is the only option. In this paper we will examine the process a case manager goes through when termination of services occurs. We will also discuss how independent care will help in continued client growth.
Case management is a task of social workers which focuses on addressing an individual’s needs as a whole. The National Association of Social Workers (NASW) defines case management as “a process to plan, seek, advocate for, and monitor services from different social services or health care organizations and staff on behalf of a client” (National Association of Social Workers, 2013). The case manager I interview for this paper is my task manager at Jesse Tree of Idaho. Case management at this organization is generally one time and generally targeted at individuals at the risk of homelessness. The purpose of this paper is to understand the position of case management at The Jesse Tree of Idaho. It provides information about the case manager, the
How does case management achieve efficiencies in the delivery of health care? How does case management differ from disease management?
David is a 58-year-old man who has been admitted to a psychiatric ward in a public hospital and agreed to stay voluntarily. This paper will discuss the ways in which David may be able to participate in his intervention plan. Firstly by exploring how to undertake a person centred approach and then outlining how this approach is used in practice through a person centred plan. In this paper the barriers to participation that David may face will also be investigated. Starting with the challenges of implementing consumer participation before addressing the barriers that may be faced from a consumer perspective and then also the barriers that may be faced from the service provider perspective. In the latter part of this paper I will also provide
Human Service case managers strive to help their clients improve their lives. Case managers help clients find jobs, education and resources. They also help families in crisis. The first role of case managers is to help ensure their immediate safety and then make sure the clients basic human needs are met. Unfortunately, there are many Americans who do not have access to safe, clean water.
According to an article published in Case Management Advisor (2008), education assists case managers with being as knowledgeable as possible to identify and coordinate all the resources that their patients need and continued education is an ethical responsibility of a case manager. The article also suggests that advocacy is an ethical responsibility of a case manager. When advocacy is forgotten ethical issues occur. Fraser and Strang (2004) explain that case managers must be given the tools to allow them to function in their role with confidence and competence to act as strong advocates for their patients. Support for decision making is also a key component of case management. Coffman (2001) offers key points from The Code of Professional Conduct for Case Managers advising that case managers are guided by the principle of autonom. Case mangers achieve autonomy through advocacy. If case managers are expected to function with complete autonomy, then case managers require the assusrance that their leader ship will support them when difficult decisions have to be made, (Fraser and Strang, 2004). The concept of employer employees explains that by involving employees in developing the mission and values of the company, this allows employees feel empowered (Porter-O’Grady & Malloch, 2007). By allowing the case manager to be part of the development of the
I believe that the overall theme of this article was to show the different theories that are used by Social Workers on a daily basis. By understanding the different theories mentioned in this article you could better understand how to work through different cases. This article also showed that not all theories are helpful despite what one may believe. In this article, it also mentions that before using a specific theory/case management style you should be sure to evaluate the person of interest. I found this article to be very useful and it helped me better understand how each theory is supposed to work and how important it is to evaluate clients before choosing theories.
In my own terms, casework is social workers communicating and assisting people. The book’s definition is a “method of social work practice in which social workers, through direct contact with the client system, help individuals and families to resolve personal challenges” (Berg-Weger, 267). Casework was first for helping individuals adjust and solve problems, but has since changed due to things like civil and human rights and now encompasses all aspects of a client’s environment. The Planned Changed Model is a plan between the social worker and client that helps the client achieve their goals and improve their general well-being.
The case management process consists of five parts: assessment, treatment planning, linking, advocacy, and monitoring. It is not a linear process and does not follow the order it is written up. There may be some back and forth and returning to certain points.
There are many factors to be considered when analyzing a case. Evaluating these factors is essential to understanding client perceptions, recognizing client strengths, identifying client supports and resources, and determining the appropriate treatment and outcomes for clients. Every person has various systems of whthey are apart. Each system has a role in the life of the person. This analysis of Emma’s case study will examine the possible roles that the systems in her life have played in her current situation.
What I understand of case management is that it helps Social Workers in helping their clients, meaning social workers take actions to manage the various aspects of cases they are working on. Case management is also a shared process of assessment, planning, facilitation and advocacy for decisions and services to meet an individual’s need through communication and available resources. Case management examines the person’s physical, emotional, environmental state, and promotes quality and cost-effective outcomes. In addition, in Case management the worker helps to empower the clients to become self-sufficient. Moreover, Case management is structure into six principles