Cheesecake Factory Case Study

Company employees must be careful that their conduct cannot rationally be construed as a bribe or other inappropriate enticement to perform a business act or improperly influence the recipient.

3) Code of conduct policy stating expectations of employers regarding what is expected of employees and what they can expect in return.

Workplace conduct is covered in our employee handbook but new employees should be given focused training on conduct so they understand what kind of behavior is expected of them in the workplace. This will allow employees

You issued a Subpoena to the Waffle house and so you should have in your possession all documents related to the Waffle house including pay stubs. My client no longer works at the Waffle house and I will provide any and all documentation regarding that termination if it exists.

There are multiple steps to be followed closely to ensure the code of conduct is followed company-wide. We must give each new employee the company standards upon hiring. There will be monthly team meetings where all strengths and weaknesses will then be discussed to be able to determine what steps will be necessary to correct any problems. We all must be active in not only posting but engaging and living the code of conduct from employees, officers, and board members. If all levels of the company are operating on the same standards, it will be easily noticed by one when there is a void in the system.

The RemyCake bakery created a cohesive team and an established clientele and became a staple within the community. Their exemplary customer service and the charismatic presence of their founders created a unique work and customer environment. However, with the recent retirement of the RemyCake bakery founder, a number of issues have arisen. Our Task Force identified the origin of their organizational issues. The following summary addresses and provides solutions for the RemyCake Bakery’s issues of ineffective leadership style, lack of organizational hierarchy, under-developed employee training program, and poor communication at all levels.

We as business owners, management and or in a role of authority must set, address and comply with a solid foundation of ethics. “A code of conduct is the single most important element of your ethics and compliance program. It sets the tone and direction for the entire function. Often, the code is a standalone document, ideally only a few pages in length. It introduces the concept of ethics and compliance and provides an overview of what you mean when you talk about ethical business conduct.”

Hi hotcakes. You know, I'd have to be involved in your campaign....calm Ben down and make sure he's calm before we collide until then I am out of the picture, unless he needs me before. He is stubborn, the detour and my campaign will be him getting back to me from the last time I saw him. He will use his MAIN resource, the internet. Yes, Ill do everything possible (by using all of my resources) having everyone show him, even the best trip and fall down, but "struggle builds character" until his last resource is just the internet again.

The Cheesecake Factory has an vested code of ethical conduct that is an important cause in maintaining a proper balance in the human form of ethics and the link to the business success for The Cheesecake Factory. Corporate managers need to be thoughtful about their actions, how they address others and how they make essential choices

Communication is the most important aspects to running a successful business. Inefficient communication can negatively impact the company in various ways. If there is harassment or our equal opportunity obligations are not being maintained, it can lead to hostility, distrust and loss of respect between staff members and it could potentially lead to emotionally distraught staff members, poor customer service and even a lawsuit. Also, The Cheesecake Factory requires all staff members to cooperate with investigations of possible violations. The Cheesecake Factory has developed an employee staff relations hotline to help prevent these potential outcomes and resolve any situations that do not coincide with The Cheesecake Factory’s code of ethics. The last key element to The Cheesecake Factory’s code of ethics is the supervisor’s roles and responsibilities. Supervisors are the personnel for ensuring the cooperation and enforcement of the Cheesecake Factories code of ethics. Supervisors are responsible for knowing the company’s policies and conducting themselves in a professional matter. Managers and supervisors are responsible for disciplining staff members in a private setting upon the breach of the policies and the code of ethics.

I think anyone can do that, no need to depend on any person. So in case if it was really busy, a single person cannot prepare cheesecake for all the customers in the same time, others can help. Besides, I believe ethics are a collection of principles and practices that a business believes in and aims to live by. The Cheesecake Factory’s mission statement and more specific policies about conduct to give employees, partners, vendors, and outsiders an idea of what the corporation stands for and how it’s staff should conduct themselves. Key areas that are of significant importance to The Cheesecake Factory start with the general standards of conduct in how all its employees will be treated by fellow employees and by management. The standards deals the basic values that we all have, with the expectation of building trust, loyalty, honesty, respect, and a high level of professionalism within the company. This will create a positive working environment that will uplift the attitudes and morale of its employees and depending on what your position is could increase productivity and customer relations. All jobs have a certain amount stress related to it, but having those basic codes of the takes away a lot the negative personal stress that can arrive on the job.

As a Director of Human Resources for a public organization, in writing a comprehensive Code of Ethics, I would define the following key areas regarding expected standard of employee behavior as especially important; 1. A code of conduct regarding sexual harassment, discrimination and equal opportunity, 2. Confidentiality and privacy, 3. Workplace health and safety, and 4. Drug free work environment.

The case depicts KRISPY KREME 's franchise system growth and decline as a lesson to entrepreneurs running a company as a franchisor.

For the most part the topics discussed in their code of conduct are fairly standard of the codes of conduct I have seen in the past and the section titles do a fairly good job of summarizing their content on their own. In short, their code of conduct instructs there employees to follow the laws/rules, avoid conflict of interest, do not commit insider trading, do not use company assets or information for you own personal benefit, don’t compete with the company, do not except bribes or inappropriate gifts, perform your work in a fair and honest fashion, don’t discriminate or harass, work safe and report accidents/hazards, don’t use or be under the influence of drugs at work, keep accurate records, don’t violate confidentiality, don’t steal company property, be careful to no damage company property, report violations, a guideline for making ethical decisions, and technical details concerning waivers and guidelines specifically for the CEO and senior financial officers.

Codes of conduct are policies including rules such as maintaining honesty, attitude, and respect (Traveler, 2009) for co-workers, the organization and customers. Only by separation of personal ethical choices in the work place, will an organization succeed and flourish. It is never appropriate for any employee, management or otherwise, to conduct business for personal gain. The people who become harmed lose trust, confidence, and the expectation of themselves and of the people who chose to put their personal ethical choice before the needs of the customer and business.