Change Management Project Management
Definition:
Change management is the application of processes and tools to manage the people side of change from a current state to a new future state such that the desired results of the change (and expected return on investment) are achieved.
* From Prosci® Definition:
Project management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements.
* From PMBOK® Guide
Intent:
To ensure that the solution is embraced, adopted and used by employees impacted by the change Intent:
To ensure that the solution is designed, developed and delivered effectively
Focus:
Employees impacted by a project or initiative (those who must adopt and use the change)
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• Project managers: manage the tasks, activities and resources to execute the technical side of the effort
• Project team: comprised of subject matter experts and representatives from the organization
Table 1
The organization indicated that their ultimate goal of change management effort was to ensure achievement of business goals by improving individual and organizational performance.
According to P. Steyn and E. Schmikl (2016) one of the attributes common to successful organizations is to promote learning and growth. This is applied to individual growth that has a direct impact on organizational performance. P10
Transformational leadership emphasises symbolic leader behaviour that transforms team members to pursue organizational goals over
In order to successfully and effectively implement change all of the employees should have a good understanding of how the changes will benefit the organization, their positions, and how it might impact their routines. To many employees the implementation of change is not always properly communicated, and the process of change on paper as it is being implemented can be threatening as well as confusing. Also, the people behind the scenes making the changes may not have taken specific details into consideration regarding effective changes that perhaps the employees
Executive Summary Project management is the science of planning, organizing, executing, and managing the resources needed to achieve a specific goal. Effective project managers (PM) strategically facilitate the entire project management process to ensure the project’s success. To do this the PM must adequately meet the specific requirements (i.e., time, scope, quality, and cost) set forth by the project and its stakeholders. It is theorized that PM must possess a set of core competencies in order to successfully manage a project. Those competencies are development of project management knowledge areas, application of appropriate project management tools and techniques, understanding of the project
organization and inspire, motivate and align their employees to a common goal. They must be sensitive to change management in order to
The goal of the Change Management process is to ensure that standardised methods and procedures are used for efficient and prompt handling of all Changes, in order to minimise the impact of Change-related Incidents upon service quality, and consequently to improve the day-to-day operations of the organisation.
Not only were the leaders impressed by the employees insights, they took action to address all of the problems. As a result, participation increased, communication improved, relationship between employees and management improved, and access to training and development opportunities were wide-spread. But most importantly, once the original change initiatives were introduced, employees embraced the initiatives, offered insights on how to improve their outcomes, and ensured their success.
Educate management on changes and communicate changes to employees ensuring that employees know how the changes will affect them personally.
The study of Project Management typically consists of learning the tasks and challenges fundamental to managing complex projects across multiple functions. This includes objective setting and project design; managing without influence to gain the support of stakeholders and access to resources not directly under their management control; planning, scheduling, budgeting and monitoring; and risk assessment and management.
executives of the organization they must manage the change in a way that employees can cope
This can be facilitated through inclusion of employees in the redesign process (i.e. implementation of work teams) and establishment of clear channels of communication within the system. Managing this process of job redesign and change can be successfully implemented through the initiation of a defined process to guide the change and an assigned change leadership team (Resnick, 2012). Through this process not only will the affected employees be allowed to have input to the process that will affect the their individual stake in the organization, they will also have the opportunity to implement substantial and lasting change for the overall system and the culture of then organization.
The organizational level is a step above the project level impacts. These costs and risks are felt not only by the project team, but by the organization as a whole. Many of these impacts extend well beyond the lifecycle of a given project. When valuable employees leave the organization, the costs are severe and in some cases we can never recover fully. A legacy of failed change presents a significant and ever-present backdrop that all future changes will encounter.
Before a widespread panic occurs managers should get the employees involved with the change. If an employee is involved in the planning and implementation of change, he or she will be valued and more likely to be motivated to make the change successful (Noe).
Employee Support: It is important that you have a strategy to get the support of the employees and stakeholders for an implementation project. Make sure that you discuss with people on key changes, seek advice and opinions, and provide clear communication to the people affected by the changes that your
In project management, a solid change management plan must always be in place. Developing the plan will assist in properly tackling the changes that may ascend during the project with the two important components: scope and scheduling risks.
Project management is a series of steps taken in sequence to manage a project through all phases from conception to completion. The steps are documented in a strategic plan. The plan is used to ensure that all parties are working towards a common goal. Project management requires applying knowledge, skills, tools and techniques to specific activities in accordance with established standards and guidelines. There are five basic functions of project management: planning, organizing, staffing, directing, and controlling. Basic activities of project management include: identifying project requirements to define the outcomes; addressing various needs, concerns and expectations of others; setting up, maintaining and carrying out communications; managing others; creating project deliverables; and balancing competing project constraints.
The Change Management process is a planned approach to manage changes, from an organization point of view and at individual level. A specific scenario can be considered in order to define the change management for my project. For example; considering the situation, that been a Project Manager, I decide to leave the organization and is suppose to serve a notice period of 4 weeks. However, the project plan, project schedule, project resource allocation, budget and statement of purpose are already in place. In this situation, the documentation will be required to be revised, make changes to the project schedule and project resource sheet. The project budget may also change depending on the current person who is taking over. The basic step in the process is to identify who is the right fit and has the right attributes to fill the role of the Project Manager from the existing project team. Based on my analysis, the person may not be in our organization since this is a fast pace project and all the resources are pre-occupied in their own tasks. Therefore, the two possibilities are as follow; firstly, to use internal Project Manager from a different project in the organization if he/she is available and can contribute to the project. Otherwise higher a new Project Manager that has experience with similar application. Budget impacts can be based on the current salary of the replaced person. The man-hours to train the project manager plus the time required learning about the