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Challenging Patient Anxiety By Medical Assistants

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Patient anxiety is a real thing. Sometimes, I even get nervous going to the doctor, you never truly know what to expect. There is even such things as “white coat syndrome,” which causes patients to have high blood pressure and other symptoms only in the doctor’s office. In every doctor’s office, there are trained members to help patients feel more comfortable. These staff members are medical assistants. Medical assistants have the most contact with patients, so we can make or break a patient’s experience. Humor is a very important tool that medical assistants use to help relieve an anxious patient. The way the medical assistant treats a patient affects the patient in every way. In some cases, a patient feels more comfortable talking to the

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