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Case Study Of Hertz Autohellas

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Introduction According to Sadri and Bowen (2011), employees who are motivated properly have a higher overall performance and are less likely to leave the company, searching for more fulfilling opportunities. Hertz Autohellas According to Hertz Autohellas’s website (2014), Autohellas S.A. is the largest Rent a Car company in Greece, regarding its financial capacity and the size of its fleet. In addition, Autohellas (2014) argues that it is the biggest national franchisee of Hertz International in the region of Europe. It is important to stress out that Hertz has been positioned as a premium brand, which offers high services and owns a higher-end fleet. The main focus of the company is on corporate clients, customers who want to have a higher-end leisure experience and also on customers who wish to rent a car for a special occasion. Reservations Department The Reservations Department of Hertz Autohellas employs one supervisor, five reservations agents (including two trainees) and one employee that …show more content…

Sadri and Bowen (2011), argue that managers can motivate their employees by helping them satisfy the need that is prevalent at any point in time and move on to the next level, only after the first need has been satisfied substantially. However, Ramlall (2004) argues that the satisfaction of these needs is not necessarily mutually exclusive. Maslow’s model demonstrates that people have different needs at different situations and at different stages of their lives. In this sense, managers at Hertz can use the following observations – regarding their practices’ success in satisfying the aforementioned needs - along with the respective recommendations, in order to satisfy their employees and subsequently improve their

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