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Case Study Of BIMS

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Introduction The company (BIMS) Ballard Integrated Managed Services, Inc. is a company that does housekeeping and food service for many companies. The company has come up with some issues in the last four months, which was an increase in turnover. The company has an average turnover rate of 50 to 60%. With now a 64% rate of turnover BIMS knows there is a problem. Management is not sure as to why the turnover rate has risen so much. They have failed to find the origin of the problem. Another problem is that the morale in the company is low, and the sick leave is increasing. Management is determined to figure out what is causing the problem to find a solution. An approach that the company will take is to give all 452 employees a survey.
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The survey was created to help employees in BIMS to help management find what is causing the turn over by giving their opinion with the company. There are ten questions in the survey, the first one asks employees to express how they feel with their employment. Communication is also pointed out in the survey, to see how communication is between employee and management. These questions have to be answered by circling a number from one to five. One for very negative and five for very positive. That’s is for questions one to ten. There are also four extra questions that need to be answered different, there is one that the employee has to state what sex they are either male or female, also about how long they have worked for the company, so these questions can not be answered in a one to five format. As well as to in what area they work in. taking a look at the answers one can connect points and see that there was a small communication between employee and manager. Also another point is that there are many hours assigned to workers and they are not satisfied with the pay.
Levels of measurement BIMS used nominal, ordinal, and interval levels of analysis in the survey. In the Nominal level there was classification done. Then followed the ordinal level, which took care of classifying and ordering in the survey. Then followed the interval level which classifying, ordering and distance. Interval was applied in the question which

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