The Human Resource Function of Harrison Brothers Corporation 1. How does McCain view her role as human resource manager? Brenda McCain, Human Resource Manager at the Westpark store, views her position as the primary contact for all human resource related topics and issues. She has developed policies and procedures as a guideline for the hiring process and spends a lot of time managing the human resource staff. Brenda’s primary responsibilities are interviewing and hiring applicants, assisting the trainer with the new employee training classes, and administering the performance evaluation and career planning processes. She is also the sole person responsible for all disciplinary actions, which include gathering the initial …show more content…
There is a small difference regarding the importance of training and development. This area of responsibility is crucial when an organization is striving for an increase in sales. Proper and thorough training will create the changes needed to enhance the knowledge and skills of each employee. Training is also a way of communication between management and staff and should be a top priority in all departments. Performance management is considerably high at a 4.5 rating for HR managers and only a slight difference exists for store managers with a rating of 4.0. This data implies that managers consider performance as a priority. The existing annual employee evaluations are effective but continual training and learning would also encourage optimum performance in all areas especially the sales staff. Compensation is viewed as a low area of importance in management job responsibilities. This could account for the high turnover rate experienced at Harrison Brothers. The safety issue is the only rating that both sets of managers rated equally at 2.5. This could potentially be a concern because Harrison Brothers will be liable for any incidences where safety is neglected. HR managers and store managers are both responsible for implementing a safe work environment for every staff member. The importance of knowledge concerning the store managers was rated significantly high at 4.5 compared to the low rating of the HR managers at 2.0. This
Training is a planned effort to enable employees to learn job-related knowledge, skills, and behavior. Development involves acquiring knowledge, skills, and behaviors that improve employees’ ability to meet the challenges of a variety of new or existing jobs, including the client and customer demands of those jobs (p. 9).
There are many keys elements with training and development that will improve performance. Training is very important, it provides the opportunity for employees to expand their knowledge. When a new employee is hired they will required to participate in orientation program, which gives employees the job satisfaction and gives them the commitment of being with that organization at the beginning.
Training and development are important because without it the organization will not move forward due to the employees not moving forward. The training starts as soon as the individual is being interviewed. There are questions, answers maybe a personality test to confirm that the individual has the right vision and ethical background as the organization. If the individual does not match then the organization may not hire that person.
Training and Development is imperative to the organization’s progress. Training helps addressing employee weaknesses and builds a reliable and skilled workforce. This will improve the employees’ performance and boost their self confidence, and innovation. By acquiring the needed knowledge and skills, employees can perform more efficiently and increase the overall productivity of the organization.
As stated by Peter F. Drucker, “Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.” Performance management is essential to achieving an organization 's mission statement and business goals, and also in attracting, retaining, and motivating qualified employees. There are many benefits and reasons why an organization should execute a performance management system. Performance appraisals establish the basis for qualifying, recognizing, and rewarding employee contributions. In this paper, I will discuss what performance management is, the problems with the current performance management system at my organization, how other organizations have succeeded in their performance management system and how I would advise management at my current organization to improve our performance management system.
Training and development is one of the fields in human resource management. It is concerned with the activity of the organization that is aimed towards bettering the performance of the individual members of the organization as well as groups and teams in the organization. It also has other names such as learning and development and human resource development. It encompasses three main activities. These are training, development and education. Training is the activity which involves focusing on and evaluating the job that is held by the individual. Development refers to the activities which focus on the activities taken by the organization which employs the staff to better the working environment. These activities are next to impossible to evaluate. Education refers to focusing on the jobs that individuals hold in future and it is evaluated against these jobs. When an organization undertakes these training and development activities, they led to increased productivity of the members of staff ADDIN EN.CITE Harrison20051005(Harrison, 2005)100510056Harrison, R.Learning and development2005LondonChartered Institute of Personnel and Development9781843980506http://books.google.co.ke/books?id=vMFcnZiT63cC( HYPERLINK l "_ENREF_3" o "Harrison, 2005 #1005" Harrison, 2005).
Knowledgeable and well trained employees are needed in every organization. It is important employees are able to perform all the tasks needed in order to reach the organizations needs and achieve the set goals. As times change, employees may stay behind in skills or may even lack training when it comes to new systems, technology or other procedures that the company may need in order to better performance. That is when the importance of training is more evident. An organization has a large responsibility for their success which is why training, development, and career development is
Performance management system is critical in strengthening employer expectations. Study will be made to identify how strong performance management system impacts key HR processes viz compensation and benefits, training and development, recruitment and selection.
“Performance appraisal encroaches upon ‘one of the most emotionally charged activities in business life – the assessment of a man’s contribution and ability” (Narcisse & Harcourt, 2008, p. 1152; Thompson & Dalton, 1970, p. 150). The performance management process is a tool organizations use to align the mission and strategic goals with the employee’s expectations. Furthermore, the process can groom employees to perform at their optimum potential (Schanie & Kemper, 2008). There are six primary components of the performance management process that intertwine with each other; without one the system is not whole.
Training and development is defined as the heart of a continuous effort deigned to improve employee competency and organisational performance (Mondy, Robert and Shane 2002). Training provides trainees with information and skills needed for their current job, while development arms them with the knowledge needed for the future role.
Training can be introduced simply as a process of assisting a person for enhancing his efficiency and effectiveness to a particular work area by getting more knowledge and practices. Also training is important to establish specific skills, abilities and knowledge to an employee. For an organization, training and development are important as well as organizational growth, because the organizational growth and profit are also dependent on the training. But the training is not a core of organizational development. It is a function of the organizational development.
Training and Development are basically two inter-related terms. Training is the process of teaching or educating the new or recent employees the basic skills that they need to execute for their jobs. Whereas development can be described as advanced training at management level in order to ensure managerial development such as managerial performance by imparting knowledge, shifting approaches or swelling expertise.
Training and development has become increasingly essential to the success of modern organisations, yet some still look at training as a problem or as something that is not taken seriously. Training and development is one key approach used by organisations to improve and maintain the capabilities of its workforce. However, many experts distinguish between training and development, being that training tends to be more closely focused and adapted towards short-term performance concerns, while development tends to be adapted more towards expanding an individual’s skills for future responsibilities (Snell and Bohlander 2007). The main reason that organisations train their employees is to bring their knowledge, skills and abilities up to the
TRAINING AND DEVELOPMENT “Training and development refers to the imparting of specific skills,abilities and knowledge to an employee.” Training and development is any attempt to improve current or future employee performance by increasing an employee’s ability to perform through learning,usually by changing the employee’s attitude or increasing his or her skills and knowledge.
The two terms are very identical to each other, but they are not the identical in meaning. Training is a learning process that targets to permanently improve the ability and behavior of the employees by allowing them to acquire new skills, knowledge and attitude for more proficient performance. This includes: • identification of training necessities • Framing suitable training programs • providing essential job skills and knowledge to employees • evaluating the effectiveness of training programs. Development is the realization or growth of a