CPOE case study
1. Provide a brief overview of the case (one paragraph or less). What is this case about?
-This case study talks about Emory Clinic implementing a computerized provider order entry system and describes the changes the clinic went through. The case study also talks about how the system affected the hospital and the healthcare works when implementing to system. It discusses people’s reaction to the system and the advantages and problems that arise when the system was being implemented.
2. What is the purpose of a CPOE system?
-The purpose of a CPOE system is it was designed to reduce, or, whatever possible, eliminate handwritten orders. Some of the advantages of the CPOE system over the handwritten process are that
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At Emory, what were the goals of CPOE implementation? (Why was a decision made to do this?)
-The goals of implementing the CPOE system was to reduce human error. The advantages listed on page 14, listed all the reasons why it should be implemented. In the case study, they stated that there were more positives than negatives about the implementation. Overall the system made operations move at a quicker pace and helped most healthcare workers made less errors in a medical setting.
5. Access YouTube and view videos from at least three other healthcare organizations that have implemented CPOE systems. Identify the three organizations and summarize their implementation efforts.
- Adventist healthcare system http://www.youtube.com/watch?v=8tfLoWVAeHc
Organizational change
Processing the system
Training their employees
Stabilization optimization
- Crouse Hospital http://www.youtube.com/watch?v=OeziLJU_ZGw
Talked about enhancements of the system such as safety
Mandatory rollout with more enhancements and improvements
Explain why it is an advantage and essential
Expanded to most units in hospital with enhancements and improvements
-Floyd Medical Care http://www.youtube.com/watch?v=J9vPoQ65PiE
Personal training
Explained why CPOE will make things easier
6. After reading the case and viewing the YouTube videos, identify who you think the stakeholders are in a CPOE implementation effort. Identify at least 10 different types of stakeholders.
1. IT
The stage 1 of the meaningful use includes thirteen core criteria and ten menu set objectives. The first core criteria is the computerized provider order entry (CPOE). CPOE entails the provider’s use of computer assistance to directly enter medication orders from a computer or mobile device. The use of CPOE and the electronic prescription process is a technology that has been found to be helpful in preventing medication prescribing errors in several ways (Mominah & Househ, 2013). Having an accurate electronic patient medication profile will help prescribers and pharmacists review the medication history easily and consequently alert the pharmacist to communicate with the prescriber in case any unexplained change in the prescribed medication to the patient and then conforming the change with the prescriber. Applying CPOE technology reduces medication errors.
UHN in Toronto is a major community care network that reaches out to and provides care to the masses. However in order to provide this kind of care they must have a very powerful decision support system. UHN utilizes an advanced CPR to support computerized physician order entry (CPOE). (Wu, Perters, & Morgan, 2002) A CPR system is a computer-based patient record system. A CPR system must provide a comprehensive clinical decision support it must include both a patient focus and a population focus. The physical computer system that is installed on the computers at UHN is called Patient 1® which is a clinical information system developed by Atlanta Based Per-Se
As a member of management Clive Jenkins is responsible for boosting employee morale to ensure that company goals are met
The name of the CPO or designee. Briefly describe the individual’s background and formal training.
3. Briefly state the facts of this case, using the information found in the case in
The identified barriers are financial cost, physician and organizational resistance due to low computer literacy skills and disturbance of workflow caused by CPOE systems. The resistance can be overcomed by strategies such as strong leadership, providing trainings, addressing workflow concerns and advocating related policy changes. (Poon, Blumenthal, & Honour et al. 2004). Currently, Canada Health Infoway ( 2016) has promoted CPOE implementation among health care organizations across Canada. For example, North York General Hospital in Toronto has partnered with Canada Health Infoway to develop CPOE systems and share the order sets freely ( Zeidenberg, 2013). With public awareness of the CPOE gradually increasing, now most physicians recognize the positive impact of using CPOE system to improve patient safety , and they are willing to accept the application (Jung, Hoerbst, & Massari, et al. 2013).
Once you have read the case, address these questions. The word limit per response is 150 words.
The applicants are morally correct as long as their action promotes their long term interest. If their action produces or will produce for them a greater outcome of good, versus evil in the long hall than any other alternative, than that action is the right one to act on, and the individual should take that to be a moral act. An Assessment of Morality by Ethicsinbusiness.net
The first article I reviewed outlined the history of the EHR and discussed the possible future directions of the EHR while the second article measured the successes of the CPOE and new avenues for hospitals with the CPOE.
CRITICAL APPRAISAL OF A SYSTEMATIC REVIEW AND NARRATIVE REVIEW RELATED TO COMPUTERISED PHYSICIAN ORDER ENTRY SYSTEM
The Computerized Provider Order Entry is effective program to help organization improve quality measures and financial margins. The CPOE is effective program; which monitors a hospitals current performance and calculates methods of improvement. For example, Trinity Hospital a leader in clinical intelligence to track and report across it members hospitals on systems wide quality measures (Balgrosky, 2015). The Clinical Provider Order Entry will help patients compare programs graded by the Center for Medicare & Medicaid and Hospital Quality Assurance. This program will further enhance the patient-centric model because patients will have comprehensive comparison of hospitals to make informed medical decision as to where they would like to receive treatment. The quality measures monitor readmission, complications, patient’s experience surveys and other categories. Patients are interested in receiving health care in top-notched care facilities that address their needs. Consumer needs are very important because translating into referrals by word-of-mouth or rankings. Technology plays a major role in an organization's success with supports Judy Murphy idea of enhancing patient’s health information technology
2. Describe briefly the history of the litigation of this case (which courts heard the case, which way did they rule, what court is now deciding the case, which judges are hearing the case in this court)?
Hello Consuela, I think you did a good with what you posted. You mentioned, “It will also save time and money without having to use or waste paper or other resources that would be used while manually writing patient care instructions.” I agree with you about it should take less time to submit orders, but the book mentions CPOE may take more of the physician’s time at the front end than with the current manual order processes. Although it has a possibility of taking more time, the physicians should strongly consider using the system because it can help prevent medical errors.
Identify and write the main issues found discussed in the case (who, what, how, where and when (the critical facts in a case).
The case study of the Memorial Health Systems CPOE implementation illustrates why the IT implementation process needs to be rigorously applied to complex system definition, implementation and maintenance. The lack of role and responsibility definition, followed by the highly dysfunctional performance of the entire executive team serves as a cautionary tale of why rigorous use of IT implementation processes and frameworks are essential. The implementation failed on many levels, with the factors from Chapter 7 of our text (Wager, Lee & Glaser, 2009) providing a framework for evaluating why the organization in the case failed. In addition, the five dominant causes of project failure as defined in Chapter 14 of our text (Wager, Lee & Glaser, 2009) are also very evident in this case.