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Business Organization, Atlantic, Pacific Management

Good Essays

“Providing Next Level Service,” is a philosophy that more companies should strive to carry out. Local business organization, Atlantic | Pacific Management (APM) has superior customer service on all levels – amongst clients, prospective clients, vendors, and employees alike. As Christine Corelli says, “The company’s service culture is fundamental to its success. Management recognizes and demonstrates that they are in the ‘people’ business and its number one resource is its team.” (citation: “Capture Your Competitor’s Customers & Keep Them” – don’t have any facts on her book to cite but if you Google it you can probably find everything you would need OR remove this quote and citation all together) Identifying the people business and the importance of customer service in all businesses is vital. Most individuals recognize that worthy and exciting job opportunities are few and far between, so applicants and candidates alike must prove themselves to be valuable and stand apart during the hiring process. However, those characteristics must continue well into the employee life cycle in order to succeed and maintain a necessary cog in the company’s system. Employment with a company such as Atlantic | Pacific Management is certainly a privilege, not a right; although it is not always at first that employees recognize this, for some it is after their first 90-days, for others it is after their one-year anniversary, it may even never dawn on the employee until it is too late.

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