True / False Questions (2 points each/20 points total) 1. Top managers use social intelligence to define the future of the business, analyzing markets, industries and economies to determine the strategic direction the company must follow to remain unprofitable.
False
2. A variable is a business intelligence characteristic that stands for a value that cannot change over time.
False
3. Business process management systems evaluate and improve processes that include both person-to-person workflow and system-to-system communications.
True
4. BPM systems include advanced features such as enhanced process modeling, simulation, execution, and monitoring, providing a high level of flexibility while reducing costs.
True
5.
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Calculating, locking, and firewalls
C. Content prohibiting, and cookies
D. None of the above
Fill in the Blank Questions (2 points each/20 points total)
21. Michael Porter identified pressures that can hurt potential sales. Knowledgeable customers can force __________ prices by pitting rivals against each other.
_______________down_________________________
22. The Porter's Five Forces Model analyzes the competitive forces within the environment in which a company operates to assess the potential for __________ in an industry.
_________ profitability _______________________________
23. Executive information systems are starting to take advantage of _____________ intelligence to support strategic decision making, by stimulating human thinking and behavior.
_______________ artificial _________________________
24. A shopping ______ bot _________ is software that will search several retailer websites and provide a comparison of each retailer's offerings including price and availability.
________________________________________
25. The main challenge to ebusiness is the lack of growth in some sectors due to product or service _________.
_____________________limitation___________________
26. One of the main challenges that ___________ face is ensuring consumer protection, guarding them against unsolicited goods and invasion of privacy.
_________________ ebusiness _______________________
27. The
Business Process Management (BPM) to handle end-to-end processes and control all suppliers, vendors and customers in the
Porter’s 5-Forces Model: A method for examining the competitive environment for a company or industry. It specifies and evaluates threats from new entrants, suppliers, buyers, and substitutes in the arena of competition.
Information – business intelligence – is no longer the exclusive domain of IT or research departments. From marketing and finance to management and operations, intelligence is applied strategically throughout the enterprise. And professionals who know how to gather and leverage it are the ones who will lead organizations, control decisions, and be relied upon to steer their companies.
Business Process Management (BPM) software is a crucial aspect in security policy and infrastructure and another major concern for this firm. Considering the layout of the network, in which employees from various locations and customers ranging around the globe can access, Aircraft Solutions should be sure their BPM is strong. “One of the primary goals of instituting a business process management system is to provide greater accountability for departmental functions, from tracking and monitoring expenditures to ensuring deliverables are met.”
Business Process Management: Do you have diverse, multi-cultural personnel that are driving your company’s vision? Will you like to create a dynamic stream that builds bridges and helps to improve staff performance levels? Our robust system can revolutionize the face of staff productivity and collaboration in your organization. Our rich expertise has seen us work with many leading firms in the Nashville
c. Lastly, there is a significant amount of increase in consumer spending due to technology becoming obsolete as it advances. Customer looking to upgrade are looking for solutions on items like Smartphones, LCD TV, and Gaming. Having on hand knowledgeable employees to answer the call of the customer looking for a more technical review will be an excellent opportunity for revenue and a returned customer. (O)
BPM- used to manage the evolution of existing business processes from one version to an improved version. Business process management is a technique used to create new business processes and to manage changes to existing processes (Kroenke & Boyle, 2015, p. 460)
Strategic intelligence provides accurate and timely intelligence to national policy and decision makers. Policy and decision
Companies are adopting business intelligence system within their organizations because by using the system reports they can gain the advantages of understanding their internal strength and weaknesses to face external competitors and challenges to increase profits and reduce cost on their everyday operations and processes.
What kind of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs, processes, and outputs of these systems.
Effective Intelligence processes do not try to collect all possible information or researches or everything related to a subject ((Saayman, et al., (2008)).Some scholars call this phase ‘planning and focus’. In other scholars’ CI process models, this is the first phase, while it is the second in the others. It involves working with decision makers to discover their intelligence requirements and then translating those
“A process model is a graphical way of representing how a business system should operate. It illustrates the processes or activities that are performed and how data move among them. A process model can be used to document the current system (i.e., as-is system) or the new system being developed (i.e., to-be system), whether computerized or not” (Dennis, Wixom, & Roth, 2012, Chapter 5).
Business process management: use various tools and methodologies to analyze existing processes, design new process, and optimize those processes and it can never be over
Guimaraes (2000) provides us with a summary of the benefits of Competitive Intelligence practice in strategic planning: bringing to light business opportunities and problems that will enable proactive strategies; providing the basis for continuous improvement; omit light on competitor strategies; improving speed to market and thereby supporting rapid globalization; improving the possibility of company survival; increasing business volume; providing better customer assessment; and improving understanding of external influences .