Description of the Company BigBros is a privately owned Food Company in England, which was established in 1987 by its current chief executive and an entrepreneur. It began as a poultry cutting frozen retail operation in which it has rapidly grown through acquisition and has expanded to cover almost 27 manufacturing sites within the United Kingdom. The company’s primary mission is to produce and deliver culinary food solutions for the retail, restaurant, as well as commercial sectors. Furthermore, it strives in managing various projects from concept to the end product, building successful relationships, delivering outstanding results, and retaining its position as the leader in the market. The company’s main objectives and aims are to have a consultation with its customers and to embrace their needs and ideas, designing innovative menu plans, high-quality sourcing ingredients, as well as producing food solutions that are custom-made. …show more content…
As a result, it will assist in the identification and address the evolving needs of customers thus increasing clients’ satisfaction and attracting new ones into the company (Collins & Kehoe, 2017, p.309). In fact, knowledge management is a logical way to manage knowledge through the processes of acquiring, organizing, and communicating
In 2014, the company’s revenue has grown dramatically with the rate of 100% per year (BigChange, 2015). Consequently, with the remarkable development, the company’s vision is to become a market leader in the Mobile Resource Management industry in the UK. The firm is continuously trying to provide the best software called JobWatch in order to improve productivity and reduce operation costs to customers. In fact, BigChange offers all in one system in which customers can have access to vehicle tracking, workforce management application and the back office software (BigChange, 2015). Customers are able to manage daily operation from quotation to issuing invoices through a smartphone. Thus the performance’s quality can be ensured and controlled
While Knowledge Management (KM) is important in any business however, there is no real agreed upon definition. KM is a concept that includes the
This strategy term project is about Panera Bread Company and its strategy to become more than just “great food and superior customer service.” Based in St Louis the company is committed to create in its bakery-cafes a warm and welcoming environment. Panera Bread’s strategic leadership together with by top level management has gained and sustained the company’s competitive advantage, and continues to implement the company responsibilities in menu transparency creating food as it should be. The key challenge of PBC is to effectively balance the needs of stakeholders as well as the shareholders and other investors in order to achieve the company’s goals and performance targets.
Knowledge is a valuable thing – something we hear all of the time. As Albert Einstein says “the only source of knowledge is experience.” As employees gain experience they gain knowledge, making it a very valuable commodity. In many companies it can be an upwards of one million dollars invested in employees.
IntroductionMy name is Kevin Chen and I am a senior consultant of the Boston Consulting firm. Per the request of the A/S Dansk Minox, a food products manufacturer, I am preparing this analysis to identify the existing problems within the business of A/S Dansk Minox and provide possible recommendations. As a consultant, I will present the analysis without bias and for the best benefits of A/S Dansk Minox. In the following analysis, I am going to answer the following question: Should A/S Dansk Minox bring the new product, complete meal, to the market?Company backgroundThis case is set in Denmark in 1967 when the "boom" in consumer food products was just beginning more working mothers, more disposable income, more choices in convenience food
In the present E-Commerce (EC) era Knowledge Management (KM) is fundamental to a company’s success. Not only has the topic of KM attracted much research attention but the management of customer knowledge is becoming increasingly important. Nevertheless, little research has been carried out to see how KM is gained through EC and what a suitable framework is. Companies with EC operations have the advantage of acquiring more detailed information about their customers; for that reason they can gain valuable knowledge about their market. This paper will look at an analysis of how KM is employed in EC sites through analysing the interactions between the Business and Consumer, and between
Such knowledge is delivered to the customer by the company, which can help customers better understand the knowledge of the company 's products
In the contemporary corporate cultural based world, a knowledge management system (KMS) is considered an important element to assist the sharing and integration of knowledge within the organization. An effective knowledge management strategy is capable of resolving knowledge management issue arises at any level in the organization (top management-to-bottom management level). A successful KMS also helps in increasing the overall business performance through ensuring staff performance, project management, organizational change management, quality of deliverables and the satisfaction of the staffs and customers. On the other side a lack of implementation of proper knowledge management system may hinder the performance of the staffs and the overall productiveness for the organization.
With employment of almost 4500 staff across their 12 unit and 14 depots, the company is the leading brand of the bakery markets with almost 2million of production of bakery per day from their Chorleywood bread making process. The company vision is to be the number one leading provider of fresh bread brands in the UK, and be one of the world best family food businesses. Their organisational structure lay into the bakery production, engineering, hygiene, stores, technical and food safety and management.
Zack (199b) explains that a knowledge management strategy can be seen as the general, abstract, high-level approach to align an organization’s knowledge resources and knowledge-related capabilities to the knowledge requirements of its business strategy. Thus, the knowledge management strategy tries to close the organization’s knowledge and learning cycle gaps.
Chapter 12 highlights the different reasons for managing knowledge that include the need to respond accurately to globalization as well as rapid change, the need to manage communication and information overload, organizational downsizing, leveraging knowledge in order to gain competitive advantage as well as controlling knowledge embedded within different products in an organization. The author also elaborates how knowledge management can be viewed as a dynamic process, which involves the transfer, capturing, generation, and codification of knowledge. The chapter also asserts that business intelligence utilizes technologies and data to understand business performance.
It has been argued that within the short space of time between defining knowledge management and it becoming a common phrase, many organisations stated one of their main aims as ‘leveraging organisational knowledge’ (Ruggles, 1998). It is with this in mind that organisations must be aware of their knowledge workers, the information they hold and any potential knowledge based changes that may need to be implemented to help their success, or even, survival.
At the present time, organizations do not compete merely on the grounds of financial resources and tangible assets, rather knowledge is the new competitive advantage in business. According to Omotayo (2015), there is popular saying that knowledge is power. depending on this claim, it can be said that knowledge management is the key to power.
In order to understand knowledge management, it is important to start by defining what knowledge is. Knowledge is the full utilization of information and data, coupled with the potential of people's skills, competencies, ideas, intuitions, commitments and motivations. In today’s dynamic and complex business environment, the desire for knowledge has increased even more with the scope and content changed dramatically, often spreading outside the organization.
It has become explicit that knowledge management is not just another fad which has been hyped up by the management consultants and technology vendors. (Remenyi, 2004).It is not facile to implement knowledge management successfully; in as much as it offers. Knowledge management panaceas depending on technology have not produced convincing results considering that more money has been spent. Remenyi went on to say that knowledge management is far more than a technological issue and thus, what is really entailed is a rethink with a prominence on the people side of knowledge management and such approach is the use of a knowledge café.