preview

Tesco Essay

Decent Essays

THE BALANCE SCORECARD: TESCO STORES

INTRODUCTION
The Balanced Scorecard (BSC) is a performance measurement tool that originated in the business worlds. Performance measurement is a way to track performance over time to assess if goals are being met. Organizations measure their performance to monitor how they’re doing in achieving their overall mission and goals.
The BSC was originally developed as a performance measurement system in 1992 by Dr. Robert Kaplan and Dr. David Norton at the Harvard Business School. Unlike earlier performance measurement systems, the BSC measures performance across a number of different perspectives—a financial perspective, a customer perspective, an internal business process perspective, and an innovation and …show more content…

The Financial perspective addresses that Tesco goal is to grow sales, maximize profit and manage the investment. This will help in viewing the company to its shareholder.
Another perspective which was being concern and value by Tesco is the community perspective. Tesco’s success comes from behaving responsibly and earning the trust of customers, suppliers and stakeholders. This built the community which lead to the development of the community perspective in its Corporate Steering Wheel. Tesco integrate these principles of community perspective into the day to day management of their business. It actively supports local communities, caring for the environment, giving customers a healthy choice and others. It is important for Tesco to be a good neighbour in area where it is operate since Tesco store are often in the heart of the communities.
THE CORPORATE STEERING WHEEL: DELIVERING SUCCESS
The Corporate Steering Wheel has delivered an impressive performance of Tesco in line with its corporate goals and mission. Each of the five perspectives has assist and transformed Tesco to be well positioned for long term growth. David Reid, the Chairman reported that the Tesco team has once again delivered a good set of results for the year 2010. Even as the markets around the world are emerging from recession, each part of Tesco’s business is well positioned to pursue its

Get Access