Argumentative Analysis: The Struggle With The CW Roseburg Case

SC received a telephone call on 10/16/2015 stared 9:34 and end at 9:41 am from Tricia Crooks at Liberty Resources Home Choices (LRHC) Community Outreach and Enrollment Leader. Stating that she spoke Pa and he wants to resume his service order with LRHC for PAS service. SC informed SC that this information will first need to verify with Pa. SC expressed concerns about LRHC being able to fulfill service since they had the case unstaffed for over two weeks (09/25/15-10/15/2015). Tricia apologized on behalf of LRHC, and stated that they have someone assigned and is ready to go all is needed is the resumed service order ASAP. SC again explained to Tricia that Pa has to confirm this besides Pa was very adamant about switching provider because the

CPSW did a home visit to meet with Ms. Berner and to discuss about her safety plan since the children are moving with her on10/29/16 from the foster provider. Ms. Berner was late for her appointment and CPSW waited a 40 minutes for Ms. Berner. Ms. Berner apologized for being late. CPSW explained Ms. About safety plan. Ms. Berner understood and she signed them. Ms. Berner stated that she will be doing a house arrest for two weeks and the recommendation of her criminal court is to obey law and continue taking her medication on time and seeing her therapist. Also, cooperating with her PO and CPSW. CPSW consulted with the supervisor and she has approved both children to move back with Ms. Berner. Goal 1-2

I called the constituent, she asked how can she file a grievance against a CW caseworker that is no longer working for the DHS. She said that Karl Kikman, who was the CW CPS caseworker had told her back in June, that if she cooperates with CW and let him get in her house, this CW case will have a UNFOUNDED disposition, but he lied, after she fully cooperated with him, the case has been coded as a FOUNDED.

CCIB received a Corrective Plan of Action (CAP) detailing the visit to the home on 10/18/17 by Service Coordinator, Sally Cano. Ms. Cano arrived at the home, but no one was there. Ms. Cano proceeded to check Delta Home 3 (located next door) and found 2 of Delta Home Care IV residents along with residents from Delta Home Care 3 at the home. As Ms. Cano was leaving, she observed a bus arrive at the Delta Home Care 2. The bus driver reported that there was no staff at the home and that the residents were waiting outside. It was observed the Delta Home Care 2, 3, and IV to be lacking staff. On 10/19/17, RP and Quality Assurance specialist (QAS) Jesus Ozeda went to the facility to observe the staff to resident ratios and to collect the staff schedules

Housing Update: client NY NY I, II was approved. Client is waiting for DHS manifest to tour apartment. Another alternative housing is MRT once client SSI is approved. Client also mentioned she signed up with Brightpoint Health Home Health Services since 5/9/2015, Client report she will like to sign up with CAMBA/Home Health and she provided BrightPoint Home Health approval letter for CM to submit to CAMBA/Home Health Coordinator. Client is waiting for her coordinator at Brightpoint to return from vacation to close her case, so that she can sign up with CAMBA/Home Health

RESOURCE UPDATE: Client continues to report last week she went to Center 37 and she was told that her Center is now 066. Client was upset that she was transfer to another shelter. As per the client she will lose her Linc V if she is transferred to Center 66. CM tries to explain to the client HRA transfer many clients because Center 37 is overcrowded. Client reported she requested for her case to be closed. Client continues to report she spoke with HRA Rep Ms. Perez who requested for the client to put her request in writing. Client stated she did put her request in writing to have her case closed from center 66. Then the client provided this worker with copy

Mr Steiner originally contacted the GAO on 02/03/2017 to file a complaint against the CW Salem Caseworker and Supervisor because they were not letting him to have a quality visits with her daughter, who is in DHS custody.

Ms. Pollard wanted to know when Javon'Tay would receive the DD waiver. ISC explained the process, than she asked about receiving a case manager. She said she was told by the other lady he would receive a case manager, which would take him out to his appointments and take him places.

She wanted to file a formal complaint against a CW case worker who is her son's CW caseworker. The constituent stated that the caseworker does everything that the mother of the child (who is her grandson) and she believes that the CW caseworker is violating her and her son's civil rights. Her son's attorney had told her if her son wants to have her child back, they needs to gain the CW caseworker and make the CW caseworker her best friend.

You acknowledged being the assigned CPS worker, with an original assignment date of April 12, 2017. This assessment was for suspected chronic neglect.

The constituent wanted to file a grievance against a CW caseworker that no longer works for the DHS.

Ms Miller has concerns that CW DHS is not acting fairly regarding her child custody issued. She stated that her child was removed from her custody and placed in her ex-husband home. She stated does not have a caseworker assigned and in the court room the CW caseworker did not talked to her, only to her ex-husband. Her child was removed per her request and placed in the father’s home. Now the both parents are fighting the custody of the child in court. DHS does not take part in this issue as the DHS does not have the child’s

The CW Bend Supervisor was contacted, including the CW Program Manager and case has been reopen and assigned to a CPS

Client continues to report not good because she doesn’t like the way the foster mother is taking care of her. CM along with the client calls Caryn McCarthy | Case Planner Edwin Gould Services for Children and Families located at 413 E 120th Street 5th Floor, New York, NY 10035 tel#: (646) 315-7636 | Fax: (646) 315-7698. No answered CM left message on the answering machine. CM also called and emails Ms. Laura Gomez/LMHC. No answered. CM left message on the answering machine requesting next court hearing date. Ms. Gomez sends an email stating next court hearing is scheduled for 8/20/2015 @ 2:15pm and 8/21/2015 @ 9is. Client must meet with her attorney on 8/19/2015 at 10:30am to be prep for her testimony. CM provided client with copy of the

Worker spoke to Weylin and Katherine. Worker told them that Katherine is to engage in a psychiatric evaluation and Katherine refuse. She stated she is fine and doesn't need any help from the Division. She said she already has a plan and that they are fine and he case should be close. Katherine stated that she plans on moving to her own place with her boyfriend. She stated the is not together with Weylin and that