Currently, I am the ACAT Program Coordinator/ACAT Education Officer and I manage 20 staff members over various sites. I have high level communication, conflict resolution and negotiation skills. I handle complaints from people receiving care and their families by identifying the problem quickly through questioning techniques and finding a solution which is satisfactory to the clients and to the Murrumbidgee Local Health District. I received a complaint from a client who did not understand their ACAT Assessment. The client was upset and quite angry and intent on taking the matter further. Utilising my excellent communication skills, I talked the client through the assessment, taking the time to explain each step in the process. The result …show more content…
Recently, my team went through a change management process. I assisted all staff through the process and wrote detailed reports to the CEO on how the change was working and impacting on staff members.
Currently, I am developing a business case design on how ACAT will look for MLHD going forward. The information it will contain will include all financial aspects and options for the CE0 to consider. My writing is clear, concise, factual and easy to understand.
Over the 16 years I have been working with ACAT I have developed and maintained excellent relationships with internal and external stakeholders. As the manager of a team of 20 I have developed long-term relationships by leading by example, listening to staff needs and being available to assist whenever possible. I work with senior managers across all sites contributing to achieving Key Performance Indicators. I communicate with clients and their families, nurses, occupational therapists, physiotherapists and other allied health professionals. I convey information clearly, concisely and with confidence.
I have a strong customer focus and I am resilient when dealing with challenging situations. With internal and external stakeholders. I remain calm,
Frigaliment Importing Co. V. B.N.S International Sales Textbook P. 117 Facts Frigaliment Importing and B.N.S Corporation came into agreement that B.N.S will provide chickens for sale to Frigaliment. The contract contained two separate shipments in which each shipment contained different weighted chicken. Frigaliment received the first shipment and noticed that the heavier chickens were older chicken that were meant for stewing not frying. Frigaliment immediately sto24pped the second shipment and sued that they did not provide the right type of chicken in which they were asking for young chickens. B.N.S (the defendant) states that chicken can mean anything as long as they are in the same
Analyze the responses to TWO of the following to Secretary of State John Hay’s view that the Spanish American War was “a splendid little war”; William Jennings Bryan, Theodore Roosevelt, Alfred Thayer Mahan, Emilio Aguinaldo
This paper explores the practice of the APRNs autonomy in the state of Georgia and compares it with other states. Also to advocate for policy recommendations of the APRNs scope of practice that are needed to improve the healthcare in the state of Georgia. APRNs are registered nurses that provide continuous care and treatment in many different areas, such as pediatrics, primary care, acute care, maternity, mental health and chronic disease management. APRNs also have advanced education, training, and national certification in specific areas of practice. Even with the changing and expanding of healthcare, APRNs continue to face challenges in practicing to the full extent of
1. DBQ: Discuss the changing ideals of American womanhood between the American Revolution (1770s) and the outbreak of the Civil War. What factors fostered the emergence of "republican motherhood" and the "cult of domesticity?" Assess the extent to which these ideals influenced the lives of women during this period. In your answer be sure to consider issues of race and class.
I have reinforced this standard of working relationship many times in my career and I am confident that my values, personal drive, and skills prepare me well for the work I have undertaken. Importantly I possess the ability to build strong business partnerships and working relationships, which is the key to ensuring the right outcomes. This is shown by my relationships that I have maintained with Guidance Officers, Teachers and Head of Departments. I have worked in teams who had been confronted with periods of organizational change and am proud of the outcomes achieved. I have demonstrated my ability to work as an effective team member by completing the tasks required of me within the policies and procedures provided. I have the natural ability to draw alongside others in my team, accept, embrace colleagues regardless of background, ability level, or position of chain of command, and as such have made many beneficial relationships within my current
In Nella Larsen’s Passing, Irene Redfield and Clare Kendry show us a great deal about race and sexuality in the 1920s. Both are extremely light-skinned women of African-American descent. However similar they appear to be, their views on race, a very controversial issue at the time, differ significantly. Clare chooses to use her physical appearance as an advantage in America’s racist and sexist society, leaving behind everything that connects her to her African-American identity. She presents herself as an object of sexual desire, flaunting herself to gain attention. Irene is practically the opposite, deciding that she wants to remain with the label of being black. She is subtle with her
Based on your existing knowledge of American Indian–colonial relations in North America, write an argument to use as the basis of your research.
Chicago’s budget crisis has been one of the most unfortunate events of the decade. As a former student of Chicago Public Schools, myself and other students wanted the best for our education, but CPS school teachers and faculty are given the bad news that the City Council thinks we demand too much. Resulting in the Chicago Teachers Union strike of 2012, budget cuts, and many other events impacting things within the schools, it is no longer new to students, who also encounter what goes on outside, such as political news or neighborhood violence. Those in schools feel that it has been the place to be and to feel secure. Now that I have recently graduated, I have encountered a similar want for the best for my education through my college. As
To tackle the housing affordability, first of all, it is crucial to lift the supply of housing as it will release the pressure on the housing price. Nevertheless, the supply of housing is inelastic as it requires an adequate fund, time, approval from the Government. Besides, the housing system is heavily dependent on the private sector. Thus, the Government should provide initiatives for housing providers to shift the supply of houses in the market. Australia would follow the policies from other countries to tackle the housing affordability. However, it has to fit in the Australian context. These policies might work well in other places but it does not mean that it will be applicable in Australia. The Singapore Government has a public
The Water Pollution Gizmo™ will teach you about some of the main kinds of water pollution. On the TYPE tab, under Types of pollution, check
The PPACA, as amended by the Health Care Education Reconciliation Act of 2010, is far–reaching legislation that will change how millions of Californians access health care coverage. The PPACA, often referred to as federal health care reform, will also change the structure and availability of coverage, thereby making it easier for more Californians to purchase and maintain it.
My interest for the Attorney Advisor position with the United States Patent & Trademark Office (USPTO) arises from my longstanding commitment to constantly improve myself. I have always enjoyed legal research, writing, and the complexities of intellectual property. I have no doubt that my enthusiasm to research, my eagerness to learn, and my strong ability to communicate clearly, work efficiently, accurately, and quickly, will make me an invaluable asset to the USPTO. I believe these traits combined with my unique skillset, developed as a result of experiences working for the Arizona Diamondbacks of Major League Baseball (Diamondbacks), Nike Inc. (Nike), and the Arizona Attorney General’s Office, Liability Management Department (AG Office)
After further questioning you learn she is strictly following the fl uid and salt restriction ordered during