Analyzing Organizational Communication Communication is extremely important within an organization. "To understand work and organizations in today's changing global environment, we must look both at what's going on inside the organization and at the larger culture in which an organization operates" (Cheney, Christensen, Zorn, Ganesh 2011, p1). Communication enables an organization to begin a dialogue to create awareness, understanding, and appreciation for the firm's strategic goals, ideally resulting in the satisfaction of the interests of both the firm and its environment (Schultz, Hatch, Larsen, Van Riel 2002) . This paper will analyze the communication effectiveness of Chickasaw Nation Industries, Inc. (CNI). CNI is …show more content…
CNI's use of this type of technology allows a collaborative exchange of information between coworkers and gives full participation between the audience and presenter. Yahoo instant messenger is also used within the workspace which allows employees to get immediate feedback from other employees when they are working off site and need support from team members. Blackberry telephones allow the management structure of CNI the ability to be in touch with their production / organizational teams as needed. And the use of webcams allowed the management teams from different geographical areas to communicate virtually face to face. Another valid strength of CNI's management is that they consistently deliver feedback on the performance of their subordinates through quarterly appraisals, specific achievement recognition, and annual appraisals. This type of feedback allows the individual to know what their work is having on other employees, the company, and the customer. Constructive feedback alerts an individual to an area in which his performance could improve. Constructive feedback is not criticism; it is descriptive and should always be directed to the action, not the person. The main purpose of constructive feedback is to help the employees to understand where they stand in relation to expected and / or productive job behavior. Recognition for effective performance is a powerful motivator. Most
Southwest Airlines (SWA) has been considered as the most successful airline company in the United States. SWA had the lowest fare for about 45% lower than other airlines, however, still being profitable for many years. Their successful company also has been recognized in many reputable business magazines and newspapers, such as Fortune and The Wall Street Journal as they consistently achieved appreciations for their well-managed organizational communication practices. They unconventional ways of managing their employees and running their business showed significant improvements in their performance. Therefore, it is essential to review and understand their actions and applications accordingly to organizational communication strategies, which they used in Southwest and the book “NUTS! Southwest Airlines’ Crazy Recipe for Business and Personal Success” by Kevin L. Freiberg and Jacquelyn A. Freiberg provides an insight of the strategies.
An example of when it could be used is, ‘What time shall I come see you today?’
If the sender’s accent is not easily understood by the receiver then a written message may be more effective.
After reviewing several different virtual organizations I elected to go with Kelsey Middle school for my Organizational Communications Analysis. I chose Kelsey Middle School for this assignment for several reasons. One, I have two children who just left the middle school for high school. Two, I went to college originally for middle school education. And three, My wife is currently an educator herself, so educational clinics are strongly a part of our everyday life.
The workplace is an environment where more and more Americans are spending significant portions of their time. In fact, 25 million workers reported spending at least 49 hours a week at work, (Schabner, 2013). This means that having effective communication in the workplace is becoming increasingly important. Not just to improve business practices, but to improve the quality of both employer AND employee satisfaction. Effective interpersonal communication is the most important aspect in determining the success of workplace practices. Effective interpersonal communication includes practices such as honesty, clarity, and mutual respect.
There are different types of power within The American Red Cross organization. Power is seen as the ability to implementing control over an individual or a group. While everyone has power, each individual possess and utilize power in a way that it will benefit their organization’s needs.
You are the new Director of Security at Easy to Be Green. You’ve undertaken a review of all the documents used by the security staff, including instructions for carrying out various security procedures. You find a binder that contains sets of instructions that look like the one below. How might you revise these instructions?
To organize and prioritize the current and future projects in the pipeline in a way that fits into the PMB budget of $5B, and ensures projects that increase sales, growth, and stockholder value are of top priority, whereas projects that are not beneficial are either put on hold or discarded.
An organizational analysis is an important tool to become familiar with how medical businesses and organizations are able to meet standards of care, provide services for the community and provide employment to health care providers. There are many different aspects to evaluate in an organizational analysis. This paper will describe these many aspects and apply the categories to the University Medical Center (UMC) as the organization being analyzed.
In this case-study for Electra Products’, I will be addressing relevant, organisational behaviour and communication issues that must be addressed in order to “revive the failing company” (Samson, 2012). Specific recommendations will be offered to further assist in focusing on the key outlined issues and what actions would be most appropriate to take from this point. Throughout the report, it is clear the attitudes of staff are becoming unfavourable and has resulted in a lack of job satisfaction, thus becoming a crucial behavioural issue within the company, restricting its progression and the success of the empowerment campaign implemented by the company’s new CEO. Selective perception and emotions of the staff are creating communication issues that are barriers and are “going to be an obstacle to the empowerment efforts” (Samson, 2012). Limitation’s that restricted the recommendations for this case study were lack of information on each of the departments and individuals involved. There was also no clear mission statement or goals stated to help the employees and departments understand where the team leader desired the company to be repositioned. Communication involves a transfer of meaning and understanding, staff need to have a solid understanding of the company’s mission statement and the individual goals of each department. If they can understand and adjust to work with one another’s goals, it will create greater, more positive diversity in the ideas
This report is prepared as part of the course requirement of “C501 Managerial Communication” and is submitted to the instructor of the course Ms. Mahjabeen Ahmad, Professor, Institute of Business Administration, University of Dhaka.
Stage 4 - Companies in this stage have broad analytic capabilities for solving local problems, but not at the organization level. Due to duplication of efforts and lack of appropriate employee skill sets and attitudes, the organization has some work to do to reach this level of analytical maturity. The CEO and executive team are supportive of analytical focus, but are not passionate about competing on this basis.
At least two different organizational structures are identified, described, and compared in terms of their design principles.
Communication is an essential component in any relationship, including how it affects organizational behaviors. Too much, or lack thereof, can determine if the message was properly sent, understood, and received. According to Popovic and Hocenski (2009), leaders need to be able to communicate to their subordinates in language they can understand regardless of their level within the organization (Popovic & Hocenski, 2009, pp. 15-16). Because communication is a vital part of organizational structure, leaders need to have a thorough understanding of communication. “To determine which verbal communication behaviors are commonly used, one needs to first establish the relationship between
Communication is a process where we share our feelings, ideas, thoughts, suggestion, experience, feedback, opinions, etc. It’s a dialogue in which the sharing of meaningful information are constantly coming in and going out between two or more people in order