Introduction
This report provides an analysis and evaluation of elBulli, a Spanish restaurant headed by celebrity chef, Ferran Adria. It covers several topics that explain and survey the factors that make the restaurant great.
ElBulli is a restaurant that is driven heavily by creativity, and the initial chapters of this report will provide a description of the elBulli mission statement, and the application of it’s values into pragmatic operations. Ferran Adria’s leadership style will also be discussed at length.
Subsequently, there will be an elaboration of the supporting factions of the restaurant: it’s customer service, it’s business model, and it’s staff.
Quintessentially, this report aims to dissect the strengths of the restaurant, and to identify its weaknesses in order to offer possible solutions.
Mission statement
“Create and serve with passion while pushing boundaries. Never copy. “
We decided that elBulli being a well known renowned restaurant that it is needs no introduction and people who work or dine there definitely knows the history and culture of elBulli. Hence, we believe that the phrase “To create is never to copy” embodies the true essence of elBulli which is why we decided to write a mission based around this phrase. Added with the passion in everything they do while pushing boundaries would perfectly make a concise yet impactful mission statement, which will resonate well with all the staff at elBuli.
Key Organization Values, Culture & Work
Stella is a family restaurant with a comforting atmosphere, serving a variety of burgers, soups, sandwiches, pizza, and salads. They use a make-to-order process that is guided by their ever-changing menu. Many people enjoy Stella because they have new kinds of burgers and soups on the menu every week. Stella’s main customers are students of the University of Iowa and locals of Iowa City. Every weekend, the restaurant seems to be full of students and families alike. Stella is also a great place for businesses to bring potential clients, as its atmosphere has a professional feel to it. It is softly lit, well cleaned and furnished, and the seating area creates a quiet atmosphere for conversation.
The main purpose of this research study is to come up with a strong analysis on the performance level the restaurant. The following objectives have been brought forward with regard to this purpose.
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Chipotle is a dynamic and advanced fast food restaurant in the US. To this end, Steve Ells found it on July 13, 1993. At the beginning, the Mexican fast food architect (Steve Ells) had no illustrious ambitions for his scheme. Therefore, he endeavors in founding Chipotle in order to use the benefit for another restaurant dream (www.huffingtonpost.com). Nevertheless, the restaurant foundation is an achievement, and is broadly identified by its bulky burritos composed of natural ingredients and its effective assembly line serving style.
In the Introduction chapter of Jonah Berger’s book, Contagious: Why Things Catch On, we are introduced to Howard Wein, a successful businessman in hotel management and in hospitality. Wein helped Starwood Hotels launched its sister brand and micro managed billions of dollars in revenue as Starwood’s corporate director in food and beverages. Despite his successful background, Wein fancied for a smaller, more restaurant-focused environment. Leaving his business prospects in Philadelphia, he moved to Philly to help design and launch a new boutique steakhouse called Barclay Prime. The concept of Barclay Prime was to deliver the best steakhouse experience in New York. Wein was imagining luxurious bounties of furniture and an extensive seafood bar, extending from the West Coast of America to the East Coast of Russia. And to add on to that, Wein also dreams of delivering food delicacies to his consuming eaters. While Wein maybe over the top, the problem is attracting customers and bringing awareness of Barclay Prime in the one of the most competitive areas for a restaurant to thrive. From statistics alone, twenty-five percent of restaurants closed within twelve months of opening their doors and raises up to sixty percent within the first three years. Wein, in a state of urgency, must generate a buzz.
Nevertheless, the majority of customers are very satisfied with the amount of serving along with the quality of their meal as well as the price paid. The strategy of being a low priced high value added has seen problems due to lack of customers which is affecting the bottom line drastically. This inevitable circumstance has put a hold on operations and started an investigation upon various neighboring competitors and their own strategies.
This paper explores the mission, vision, values and principles of Chipotle Mexican Grill that guide them in the restaurant industry. Their key mission, vision, and values revolve around providing food with integrity and changing the way people think about and eat fast food. Chipotle’s principles include sticking to the basics of a simple menu and uncomplicated, interactive employee roles.
Miami’s broad gastronomic landscape has transformed the region into an eminent dining destination. In addition to diverse cuisines, the restaurant scene is a combination of longtime establishments that have been pleasing appetites for decades and newer eateries dedicated to the latest cooking trend. With several of the restaurants hitting major milestones their illustrious deeds are inspirational for the newer kids on the culinary block. The results of this cross-pollinating effect are delectably rousing.
In order to achieve these strategies company undertakes a 5 P’s integrated approach to people, products, place, price and promotion. Company relies on its ability to continue to innovate and reinvesting in the restaurants to develop them according to system plans for world-wide growth, being consistent in providing excellent customer service and clean and friendly environment which enriches customers experience and create an overall difference that balances profitability with value.
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The staff also helps patrons to know how to eat the food because every food has different technique to be eaten. In the technology concept ElBulli team always try to develop new techniques; they never stopped to find the new technology by travelling abroad such as America, Japan and other countries. They also try to design their food as like as the cartoon film. Many people thought that were impossible but elBulli team has proved to the people in the world that they can do it with the technology that they have found by travelling abroad. In the organizational concept, the founder of elBulli, Adria itself always has his own value. Adria was impacted by Maxim by this word “to create is not to copy”. And also he tried to move further and further from his earlier desire to “copy”. It makes this restaurant become so special, because they have integrity and some value that they persist in. For over years, Adria and their team has put an effort to making some innovative and creative foods without copying. In financial concept elBulli usually fell short in breakeven because of that they try to expand their business in the different types of business to gain more profit such as they sold an illustrated general catalog of all its recipes, which contained an evolutionary analysis, technique, products, and materials used. They had also been involved in opening hotel and a chain of fast food
This paper will introduce a product and service which operates in the U.S. with the intent to expand within foreign markets eventually. The service that I chose is a current service in the food service industry that does exist but would benefit from enhancing it; there are market trends for the new service that would definitely satisfy potential customers’ needs and wants once the idea is brought to their attention. The goal is to bring the feel of the city’s fine dining and lounging experience to areas outside the city without having to travel far or spend more. The service is an
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The aim/mission of this project was to design and create a 4-course menu that follows a French theme and showcases modern techniques keeping in mind all the current trends. With a vision to deliver an extraordinary dining experience to the invited guests and also offers a great visual, sensory and perceptive dining experience. We were able to deliver a quality dining experience with core values that included a great teamwork, Dedication, discipline, creativity and perseverance and all this reflects a culture of enthusiasm, open-mindedness and flexibility, and reflected in our all-encompassing final product.