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Analysis Of Marriot International And Marketing Management

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According to Davenport (2006), an analytics competitor has the capabilities of gaining insight based on a consumer’s consumption to better make business decisions while optimizing the business processes. Many top organizations such as Amazon, Capital One and even the Boston Red Sox have implemented programs that allow for their company to better determine the products and prices of products that appeal to consumers. These programs also provide companies with the power to determine how to market, based upon the consumer’s fluctuating income and its influence over the rising and falling of demand and supply chains. While this process of collecting and processing data may be beneficial to the company, the data gathered should be collected in an ethical manner. (Davenport, 2006, p.99-100) As noted earlier, there are many organizations who have mastered the skill set of becoming an analytics competitor. Some companies have implemented the approach taken by Marriot International. Marriot International has not only mastered the revenue management, it has become one of the top analytics competitors because of its ability to efficiently use its Total Hotel Optimization program. The program allows for Marriot International to expand their quantitative expertise far beyond establishing room prices to allow for the program to be used in areas such as catering and conference facilities. Marriot International has also made these tools readily accessible via the internet; allowing for

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