Principles of communication in adult social care settings Unit Number: PWCS 21 Unit Reference: L/602/2905 Unit Level 2 Unit Credit Value 2 1. Understanding why communication is important in adult social care settings. 2.1 Identify different reasons why people communicate. People communicate to show fear, pain, love, joy, anger. People need and want to get views, points, wishes and information across to others for all sorts of reasons. 2.2 Explain how effective communication affects all aspects of working in adult social settings I communicate using: Communication books, Handovers, Staff meetings, meetings with my Line Manager Etc. Effective communication is important as it ensures that information is: …show more content…
Understand how to reduce barriers to communication 4.6 Identify barriers to communicate Barriers maybe things like: not understanding or being aware of an individual’s wishes, beliefs, needs, values and culture, not giving people time and space to speak, being in noisy or overcrowded spaces, sitting or standing too far away or too close invading peoples personal space and poor/bad/unwelcoming body language. 4.7 Describe ways to reduce barriers to communication Ways to reduce barriers to be able to communicate are: To make the person feel comfortable and as relaxed as possible, smile and keep facial expressions friendly, maybe use gestures or pictures and be warm and encouraging. Keep to the client’s level and make constant eye contact, talk to the client slowly and clearly to ensure that the client understands what you are saying, remain patient and keep the conversation short and simple. 4.8 Describe ways to check tat communication is being understood. To enable the client understands what you say you should keep to conversation short and simple, ask the client to repeat or rephrase the information you have just given, look at the client and see if they are listening as sometimes when communication a confused person may not be able to understand and start to ignore the information so it is important to keep eye contact with the
P3,Whatever job you want you need skills and qualities for it, this helps you with your job without this it would make it hard to know what you're doing and hard to adapt to the job. Nursery teachers look after young children from 3 years old to 5 years old.
A. There are many potential barriers to communication such as language barriers, it can be hard to communicate with someone who does not understand your language or vice versa. Also cultural differences may be a problem as different communication aids such as touching, eye contact, or tone, which may be acceptable in one culture may not be
This document contains all the assessment information you will need for the HNC Social Care. They are collated in chronological order with the lecturer responsible (where this is known) identified on the assessment. It is up to the learner to ensure that the assessment is handed in by the deadline. The assessment schedule will be posted on the moodle site.
Disability- many people suffer from discrimination when they have a disability. This is because they are different from others and can not physically do the things others can. This leaves them left out, not been able to socialize and feeling upset. For example if there was a man in a wheel chair in an office with his work colleges and everyone ignored him because he was different this would be discrimination.
In this report I’m going to describe the five stages of the life cycle and the anticipated development processes in which occur throughout each stage. I will also look at a service user whom I have cared for in the past and describe the needs associated with their own development. I will also describe how my knowledge and understanding of TWO contrasting psychological perspectives will inform my practice in the workplace.
and they should be used when doing personal care, handling waste, a change of activity to protect the carer and the individual.
It is important to support an individual in promoting their mental well-being and mental health. When offering support it is important to be patient, understanding and accepting. Talking to the individual can provide an insight into what they are going through and offering advice based on their current state of mind. Researching different mental health issues and offering resources to the individual can help them to develop new strategies to cope.
Different people look at health in different ways. It can depend on their culture, environment, religion or age group. In order to have a clear understanding about how the people look at health, I have conducted a survey from a random sample of people who belongs to the above groups (e.g. people of different ages have been chosen).
When an individual is referred to as having a deficiency, it means that there is the absence of a particular nutrient in the body. This could be due to the lack of that nutrient being provided though the diet or could be due to a
For an Old Care home there are some underlying principles of support that need to be applied to ensure that the patients and people living in the care home are looked after for in a dignified way. These principles are: -
health issues, it also affects the resident’s ability to take care of self, further deteriorating the
While communicating with client always be real, showing your genuine self when communicating. Don’t use restating too much, because it can be perceived by clients that you aren’t listening to them. Maintain eye content, smile at intervals and nod your head as you and your client engage in conversation. Speak calmly and slowly in which the client can understand you.
1.1 The diffrent reasons people communicate are to tell others what there needs are for example there are hungry they need the toilet they would like something they need help to carry out a action and many more. They may like to exress or share ideas about themself or others. To obtaine or recive infomation maby about there children family or friends residence in a care home often worry about there family and when they are going to come to see them ect. People communiate to form relationships with others and share life experiences and to get to know each other. people comminicate to do most things it is very important.
Communicating is difficult at times with the diversity of people not everyone learns the same way or comprehend. When communicating a new procedure I will address it in written form, orally, and visually to cover all aspects to prevent potential confusion. Sometimes this is effective but not very efficient as it takes longer, but hope it will cause less issues down the road. Communicating with clients is a bit more challenging, especially when they are already upset with the situation, you need to be very tactful choosing your words properly to express the necessary point you are trying to make without insulting, down playing, or conveying the wrong message. Sometimes people only hear what they want, or they may be distracted by something else as you are trying to speak with them. I find in certain situations in my office follow up a verbal discussion with an estimate or written
Health and social care is one of the most basic right of the people of a country and it the duty of the government to make sure that this right is well served. For this reason the government of a country usually establish health care institution of its own effort in throughout nationally as well as for ensuring local health care, government usually establish local health promoter agencies. However in present world there are a lots of organization are there those are working for the improvement of the health and social care crossing the countries border and those organization are known as international health care providers.