Olive Garden Italian Restaurant, Ruby Tuesday, and Hard Times Café represent three franchise-operated, chain restaurants in the DC metropolitan area. This paper examines the organizational goals, authority structure, field research, customer seating patterns, technology, organizational structure, operational logistics, research limitations and team recommendations.
The Olive Garden Italian Restaurant located is located Bowie, MD and is a franchised restaurant which was established in 1992 by Bill Darden and Joe Lee as part of a large corporation, Darden restaurants, which is a division of McCormick. The restaurant is known for providing 100% quality family dining with a true Italian-themed atmosphere and cuisine.
Ruby Tuesday is a
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Each manger has a subsequent assistant or shift manger, who oversees the staff within each specialized division. One unique aspect of Olive Garden is that all division managers interact with each other to sort out any problems or issues in order to improve the overall customer experience.
Ruby Tuesday’s authority structure is very simple. Managers of corporate- owned and franchised locations make decisions following corporate rules. The corporate hired manager, franchise owner or franchise hired location manager then has authority over all staff within that location.
Like Ruby Tuesday, Hard Times Café is both corporate and franchise owned with the same type of authority structure. At corporate owned locations, wait staff report to management which reports to corporate. All staff within the franchise owned locations report to the manager, who then reports to the franchise owner, who in turn reports to the corporate office. The management from the corporate locations and franchised Hard Times Café locations meet quarterly in order to facilitate new ideas, solve problems, and formulate strategy for the whole organization. This enables franchise owners to take part in the overall operation of Hard Times Café as a whole, which is a unique attribute.
SLIDE 5: The Field Research- Bar Area vs. Table Seating
During our field research, the customer seating patterns for each restaurant were
District managers are directly responsible for hiring training and overseeing these new teams. They are also responsible for the ordering receiving and control of the initial inventory.
The Dive bar will have a full bar and small menu for food that is competing with other companies in the area. In order to compete with our competitors, our craft beers are from local breweries around the Greenville area and our food will be locally grown and locally fed beef that we will serve to our customers to ensure a great, quality product that our customers will love. We have a great premium location in downtown Greenville where we can capitalize on our market and strive to be the best bar in the downtown area. One thing that will set us apart from our competition is our great draft and craft beer selection that is unmatched and we guarantee we will have the alcoholic beverage you were craving. We will provide great customer service
The first Olive Garden was founded in Orange County, Florida in 1982. It was founded by Curtis Dayton, the first restaurant was opened on December 13, 1982. By 1989 there were 145 Olive Garden restaurants. They now have 800 operating locations globally. Olive Garden has been around 33 years on December 13, 2015.
El Tapatio Mexican Restaurant offers up some excellent, quality foods in a relaxed and casual environment. The interior is decorated with vivid paintings and posters that are very uplifting. The El Tapatio Mexican Restaurant menu is great for meat lovers and vegetarians. It is a fantastic spot for all ages.
Olive Garden is a popular restaurant on a Saturday evening for couples and families seeking to find an authentic Italian meal. The restaurant at 1025 Dana Dr, Redding, CA is one of the 800+ Olive Garden restaurants. The atmosphere in this restaurant takes you on a journey to Italy, the staff is professional and obliging, and the food tastes like it is from heaven above. It is a great place to have a wonderful meal with friends and family.
Northern Café is a local Dominican restaurant located in Corona NY. I had the menu from this restaurant for a long time and I finally had the time to go. I saw they had many Dominican cuisines but what caught my eye was the Platano Chimi (plantain sandwich). Chimi's are basically a Dominican version of a burger. I went with a friend so we can pick somewhat different dishes and share. That being said, she picked a chicken plantain sandwich and I picked the beef plantain sandwich. Honestly speaking, the beef sandwich didn't taste like I thought it would. My first bite was a huge chunk of the beef patty and it did not have any flavor. It was pretty dry as well. The "chicken sandwich" contained grilled chicken and it had way more flavor than
“It’s real food,” Jeremy Enfinger, Executive Chef at Livingston’s The County Seat restaurant says with zeal in speaking about his current creation as the brains behind the community of Livingston’s new restaurant.
Wild Duck Restaurant is a fine dining restaurant featuring modern Australian cuisine. Wild Duck Restaurant are located in South West Albany in 2005 and relocated in Nedland’s. at November 2012.
Freshroll is a Vietnamese quick-serve restaurant located in downtown San Francisco, right outside of Metreon. Freshroll specializes in fresh rolls, bowls, sandwiches, and pho noodle soup. Freshrolls’ mission is to provide customers the ability to customize every aspect of their meal, while using only the finest ingredients and maintaining the integrity of authentic Vietnamese flavors. Nam Hoang, the founder and owner of this restaurant followed his passion to open a restaurant, where he can share family recipes to the world and show everyone that Vietnamese food can be healthy and delicious. He and his university friend, Chad Pini worked together to launch this restaurant, which first opened to the public in June 2012. Since its opening, the
My most favorite of all time restaurants to dine at is The Cheesecake Factory. This restaurant is a famous corporate chain of restaurants that offers a widespread variety of all types of American dishes and of course specializes in the most amazing variety of the best tasting cheesecakes. I love the experience of dining at the Cheesecake factory because the atmosphere is so welcoming and the artwork on the ceilings make you feel very lavish, the food is great and the service is excellent. A particular visit last month proved to me that Cheesecake factory lives up to the expectations of its guests.
Chipotle’s organizational structure is centered on the functional structure. The top levels of management include the co-CEOs, CFO, Head-Media Relations, and Chief Creative and Development Officer CCDO (Chipotle). Chipotle is a smaller corporation relative to its competitors, which allows it to focus on a vertical hierarchy based on functions. The fact that there are few departments demonstrates that Chipotle is still a growing corporation. Chipotle is a highly centralized corporation as all of its stores are corporate owned and they must follow the rules set by the corporate headquarters this involves the same menu throughout the country and the same prices. The restaurant business follows high levels of formalization a set of guidelines must be followed in order to comply with food and health regulations. There is low division of labor at the restaurant level as those cooking can shift to serving and cleaning when needed, allowing the allocation of labor to match whatever is needed in the situation. A unique aspect of Chipotle’s upper management is the fact that there are two CEOs (Feloni). The two CEO help ease job functions and enables them to be more accessible. Another managerial aspect of Chipotle is the through the position of restaurateur. There are 183 of these positions and they work to manage several Chipotles, bringing management close to each store (Investor’s Business Daily). From their organizational structure we can see they place high importance on
In order to clearly understand the bigger picture of why the restaurant scene was not very diverse, I had to look back in history to not so long ago when times were very different. Studying historical particularism allowed me to do so and therefore further my understanding of what the underlying problems may be. Historically, the town was not very accepting of social diversity and therefore the citizens are acting similarly to how they were raised and implementing their recursive actions. This plays a big part on the social constructionism in the area which explains how certain restaurants were perceived. An example of this from the article was the 40-60 rule in which no more than forty percent of the people in the restaurant
Maurice’s Piggie Park BBQ is located in Lexington, South Carolina right off of Highway Six. It is a small restaurant, but large for a barbecue place. The building is a rectangle shape, inside and out, the inside is split into sections, two sections for seating, a section for the drive-thru window, and a section for the drinks and BBQ sauces. When I visited Maurice’s, half of the seating was blocked off, I am guessing it is only used for larger parties, and the other half is full of families and couples, sweet tea filling all of their styrofoam cups. The drive-thru window is busy with people in cars being handed food and drinks, and waitresses running around bringing customers their food. All the floors I can see are a white tile, the
Once I stepped inside the restaurant I automatically could hear the music playing at a moderate level and the laughter of the customers. Right off the back the restaurant's ambiance had a positive vibe. Mindful, it was a Saturday late afternoon. Mary Jane Burger and Brew is a local restaurant trying to stay true to its past. The granddaughter of the original owner now runs the place with the intention of serving good quality food where the ingredients are fresh, mouth watering, and surely not filled with antibiotics and all that other genetically modified elements found in processed foods. The vintage, rustic looking place, holds a small town atmosphere with a big taste.
As an illustration, a restaurant will regularly have a front-of-house supervisor who helps the benefactors, and regulates the hosts; or a particular office venture can have a director, referred to just as the task administrator. Certain divisions inside an organization assign their chiefs to be line supervisors, while others are known as staff administrators, contingent on the capacity of the office. Local of Vienna, Austria, Mr. Drucker was a learned who filled in as a columnist and contemplated financial aspects.