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A Report On The Teletech Corporation

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The Teletech Corporation is currently using a single, constant, hurdle rate for their two different segments, which are, telecommunications services and products and systems divisions. Based on the estimate of corporation’s WACC, the hurdle rate is the cost of capital.
Using the data in Exhibit 1, we have calculated the WACC for the telecommunications services segment and the products and systems segment of Teletech. The WACC for Telecommunications Services is 8.47%, while it is 11.30% for Products and Services. We used the CAPM model to find the expected return. The average beta and weight of debt for telecommunication services segment are 1.04 and 27.1%, respectively. We pulled this information from the Telecommunications Services industry information in Exhibit 3.
For telecommunications, we first calculated cost of equity with Ts=Rf+β*(Rm-Rf)=4.62+1.04*5.5%=10.34%
So, WACC Ts= 27.1%*3.44%+72.9%*10.34%=8.47%
In order to determine the beta and weight of debt for the Products and Systems segment, we averaged the Equity Beta and and the Mkt. Val. Debt/Capital for the Telecommunications Equipment and Computer and Network Equipment industries.
For products and systems first we calculated the expected return which is, 4.62%+[(1.39+1.33)/2](5.5%)= .121
And we calculated the weight of debt which was Weight of debt for P&S= [(13.1%+5.3%)/2]= 9.2%
So, 1-.092= 90.8%. The WACC for P&S is WACC(P&S)= 9.2% (3.44%) + 90.8%(12.1%), which equals to 11.30% Rick Phillips’ Figure 2

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