Cashmere,_Purex,_SpongeTowels_2021
.pdf
keyboard_arrow_up
School
Seneca College *
*We aren’t endorsed by this school
Course
561
Subject
Marketing
Date
Jan 9, 2024
Type
Pages
5
Uploaded by ElderRaccoonMaster599
Source: Cannes Creative Lions, Entrant, Creative Strategy Lion, 2021
Downloaded from WARC
Cashmere, Purex, SpongeTowels and Scotties:
Unapolagetically human
At the beginning of the pandemic, Kruger Products, a tissue brand, launched 'Unapologetically Human'
in Canada, with the objective to drive market share by capturing a new and untapped market in
connecting broadly to consumers.
As the global pandemic caused an apparent demand surge and supply chain interruption, Kruger
Products needed to assure Canadians that it is prepared to meet the challenge.
Research showed that one of our greatest fears exist in protecting our human dignity by keeping
ourselves clean.
A number of small films were created by Kruger Products and broadcast online and on television
to cater for a wider audience.
Kruger Products experienced a 2.3 dollar share point increase across four brands and saw sales
increase by 30%.
Campaign details
Brand
: Cashmere, Purex, SpongeTowels and Scotties
Agency
: Broken Heart Love Affair
Country
: Canada
Why is this work relevant for Creative Strategy?
This brief was multi-faceted in its ask: First we had to communicate 4 consumer brands and connect them to a
corporate brand in Kruger Products, which had never meaningfully been communicated in the past. We were
tasked with also communicating that these products were all made in Canada. We had to do all of this at the
beginning of the pandemic (March in Canada) and, in doing so, we had to attempt to anticipate consumers
sentiment and sensibilities in August, when the spot would launch to the world.
Background
Situation: For the first time in its history, Kruger Products wanted to create a Masterbrand campaign that brought
purpose to its suite of Canadian brands: Cashmere, Purex, SpongeTowels and Scotties. Facing a world that
was caught in COVID chaos and an apparent demand surge and supply chain interruption, Kruger wanted to
assure Canadians that they were there and prepared to meet the challenge.
During the first few weeks of COVID, consumers reacted with understandable uncertainty. Mass rushes to the
grocery store caused supply chain issues, which spurred panic buying. Nowhere was this phenomenon more
evident than across paper products as hoarding first seen in Australia spread to the shelves in Canada.
Fortunately for Canadians, all Kruger products are sourced and manufactured in Canada.
Brief: Bring a purpose-based message of reassurance to the Canadian market.
Objective: Grow market share by 1 pt across all 4 brands and increase household penetration.
Interpretation
During the COVID outbreak, Canada, like many countries, faced global and local supply chain disruptions that
led to empty shelves and concerned shoppers, especially with toilet paper. Kruger's CEO, Dino Bianco, was one
of the first leaders to publicly communicate to calm consumer nerves with a message of ample supply availability
because Kruger is sourced and manufactured in Canada.
The project was briefed as a Masterbrand spot that would communicate the corporate brand Kruger Products
and 4 commercial brands – SpongeTowels paper towels, Cashmere and Purex bathroom tissue, and Scotties
facial tissue, and connect them to the fact that they were all Canadian.
The objective was to leverage the strength of being from Canada to drive market share growth. We sought to
source this increase in market share by capturing a new and untapped market in connecting broadly to
consumers, not just 35-54 women, which they have targeted for decades.
Insight / Breakthrough Thinking
Toilet paper shortages defined the start of the pandemic. What caused the rush to toilet paper was an
unparalleled sense of collective vulnerability. Our greatest fears existed in protecting our human dignity by
keeping ourselves clean. We could alleviate these fears by celebrating the beauty of the functions and fluids
that ultimately define our humanity in a way that paper products never have in the past, because all of our
products are ultimately in service of them.
We leveraged research to define a growing consumer cynicism towards brands who manipulated media, but
reward the raw, honest and the vulnerable brands who reflect the reality of the world at large.
There is strength to be found in softness became a triangulating connecting point between being Canadian, the
attributes of all 4 products, and the reassurance that strength could be found in our human vulnerabilities that
we were all facing during COVID.
Creative Idea
We defined a creative platform: Unapologetically Human. We all bleed, we all have had snot drip down on us,
we all have barfed, or been barfed on, we are all messy and, yes, we all have to use the toilet. It's these realities
that unite us all. That's what make us beautiful. It's these moments that we are in service of. Now is the time to
unapologetically celebrate our humanity.
We transformed a category built on shame and avoidance to raw, honest and celebratory of humanity, simply by
speaking to the actual uses of the products. We created a :90 second film for online, a :60 and :30 for television,
and individual brand :15's for online media and television, for English and French Canada, all to the thumping
sounds of Rag'n'Bone Man's 'Human'. The spot was diverse in age, ethnicity, gender identification, and sexual
identity to deliver on humanity.
Outcome / Results
52W ending Dec 26/20 and starting August 17, 2020 and all data from NielsenIQ.
Previous year results were flat.
Across all channels nationally Kruger Products experienced a +2.3 dollar share point increase over 4 brands,
which is three times higher than the leading competitor, while Kruger Products' sales increased 30% VYA,
outperforming total paper category for the L52W PE Dec 26, 2020 vs. YA within National All Channels.
The campaign was mentioned as a key contributor to Q4 sales performance on Kruger Products' quarterly
earnings call.
Cashmere $ share grew +2.7 points with sales +36%. Purex share increased +1.0 point with sales growth of
34% exceeding the BT category which grew 22% in 2020. SpongeTowels grew 36% surpassing category
growth (29%) as market share increased 1.2 points VYA.
Several positive emails from key accounts, current/former employees, sponsorship partners, and consumers,
about how they loved the honest nature of the spot.
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Related Questions
Apple's IPOD: Product Development and Extensions Strategies" what is the problem in this case study
arrow_forward
Which segment would you suggest they target and what strategic advice would you give in targeting this particular segment?
Discuss the political, economic, cultural and technological challenges you envisage that Harley- Davidson might encounter in entering the identified market AND which of those challenges would have the biggest effect on sales. Use references/ citations in explaining those challenges.
arrow_forward
Question 3: Assess the social and ethical considerations in targeting consumers and recommend in detail how Nike can implement this concept in a better way.
arrow_forward
Question 1:
a) Name three consumer trends that have arisen from the COVID-19 Pandemic.
b) What marketing opportunity has each trend presented to businesses?
arrow_forward
PESTEL analysis for France's health supply(COVID-19) market?
arrow_forward
During this pandemic, y are going to
release a product which is hand sanitizers.
Create a promotion for it.
arrow_forward
Create a brand promise for Netflix in relation to DSTV (as key competitors)
arrow_forward
What three macro-environmental forces could effect the launch on Apples iShirt campaign and how Apple can combat it?
arrow_forward
Company ABC has a dominant share in the GCC Sauce market and owns a successful brand in the category. Research showed that there was a need for sauce with unique taste which could be taken with Asian as well as Western snack foods. The company introduced “Tom-Tam”, a new tomato sauce with tamarind and tangy spices. The product is targeted at the children in the age group of 14 years and above. As a marketing manager, which steps would you like to take while launching this product? How will you conduct the test marketing for this product?
arrow_forward
Q No. 4: A company’s marketing environment consists of the actors and forces outside of marketing that affect marketing management ability to build and maintain successful relationships with target customers. Describe the environmental forces that affect the company’s ability to serve its customers?
arrow_forward
You are required to develop a brief marketing plan for a new product that you will launch in your country. Thisnew product can be an extension or adaptation of a currently existing product in your country. This is anindividual project, so you should work independently on this; seek advice as required from your tutor.
Description of the Product: What exactly is the product? What are the features and how do thesebenefit consumers?
2. Target Market for the Product: Which group of consumers is the product targeted to?
3. Brief Overview of the Marketing Mix for the Product. This should be a concise description of howyou will address product features, distribution, promotion, and pricing for the product.
4. Conclusion: What value does this product offer to consumers that makes it unique or superior to othersimilar products on the market, and that is it likely to make it successful?
arrow_forward
RUF and TUF jeans
India’s leading denim manufacturer, Aravind Mills, wish to expand its consumer base, with a
new brand tailored jean specifically for the rural market. It required not only a new product
design but also a new distribution approach.
(i) Consumer preferences:
Market research revealed:
(a) Many in rural areas found even the cheapest branded jeans beyond their means.
(b) There is skepticism towards readymade products among rural Indians.
(ii) Product:
Ready –to-stitch jeans were supposed to be priced at 195, as against the unorganized sector’s
range of 150-350, the kit is to be provided which include a denim trouser length with specific
tailoring instructions and the brand zipper, rivets and buttons that distinguish jeans from more
denim trousers in the consumer’s mind.
(iii) Distribution;
It was the critical issue. Not only the product be made available but also the expertise to tailor it
is to be created. Success depended on total tailor’s…
arrow_forward
Apple's IPOD: Product Development and Extensions Strategies" what would be the best decision for this case study
arrow_forward
What is current snapshot of 4ps of MARS incorporated and how has it repositioned itself during the covid pandemic?
arrow_forward
Q3. Facebook is a social media web and mobile application company. It operates a software system designed to enable saving and discovery of information on the World Wide Web. Evaluate whether Facebook marketing tools are effective and safe.
arrow_forward
Nike
pick a consumer product and show how the marketer of that product uses 'product differentiation' to create a unique selling proposition. several elements that go into the creation
arrow_forward
Question 4: When it comes to marketing, for three decades...Nike has used the image of rebellion to sell its gear. Is it a good idea (yes/No), give detailed arguments?
arrow_forward
1
How has consumer shopping behaviour changed when considering pre-pandemic consumer behaviour versus pandemic consumer behaviour?
- Needs and motivations. Discuss consumers motivations for shopping in-store versus online.
arrow_forward
Read the following and Answer the questions that follow:Covid 19 disease outbreak was indeed a global disaster. This pandemic forced for a change inconsumer behavior in almost all the market sectors. The Botswana local restaurant brand ‘TheBraai Place’ had just hit the market to compete with the established international brands likeNandos and others when this disease outbreak hit the world by storm. As a result, consumers wereforced to stop from going out to the restaurant but had to rely more on placing their food ordersonline and they be delivered by the restaurant to the customer’s homes. Something that seriouslycame as a challenge to the local brand that was just gaining its momentum. It had to re-strategizeand employ new ways of adapting to this compelling situation where customers orders were nowonly received, paid for and prepared through an online system. An urgent need for a revampedwebsite, order application system as well as a secure online payment method was what they…
arrow_forward
For each of the following sources of market failure:public goods, private goods, merit goods , demerit goods, imperfect information andexternalities.
i) Briefly define each ii Outline key characteristics of public goods and private goodsiii) Give TWO example of demerit goods and positive externalities
arrow_forward
Regarding Imprelis product, How should DuPont address their customer’s fears and minimize the impact of the crisis for everyone concerned such as the emerging power of stakeholder controlled social-media; the anticipation of opposition from different stakeholders; the economic costs involved; and the potential damage to image and viability of the corporation?
arrow_forward
Development of product aligned with Apple Company Strategic Focus
arrow_forward
You are required to develop a brief marketing plan for a Bodywash product, that you will launch in your country. This new product can be an extension or adaptation of a currently existing product in your country.
1. Description of the Product: What exactly is the product? What are the features and how do thesebenefit consumers?2. Target Market for the Product: Which group of consumers is the product targeted to?3. Brief Overview of the Marketing Mix for the Product. This should be a concise description of howyou will address product features, distribution, promotion, and pricing for the product.4. Conclusion: What value does this product offer to consumers that makes it unique or superior to othersimilar products on the market, and that is it likely to make it successful?
arrow_forward
Does a global concept campaign make sense for
British Airways?
arrow_forward
How does Afterpay Limited demosntarte Corporate Social Responsibility (CSR)? Provide examples and evidence (e.g. statistics, infromation from reliable/peer-reviewed articles).
arrow_forward
Evaluate and Analyze:
How did Coke and Pepsi Differentiate Their Brands in the Cola Wars?
Coke and Pepsi have differentiated their brands by focusing on different societal demographics, i.e., Coke has followed the traditional family model while Pepsi has focused on the younger age groups. Both companies have co-branded. Coke has co-branded with major food and hotel chains, and Delta Airlines. By owning other beverage brands Coke is the world’s largest beverage company. By contrast, Pepsi has diversified through ownership of food and restaurant companies such as Frito-Lay, Buffalo Wild Wings, and Panera Bread. Coke has maintained its logo color and print style while Pepsi has changed its logo 12 in 125 years.
Product logos, taste, co-branding, acquisitions, diversification, advertising, celebrity endorsements, and even the types of product dispensers have created brand distinctions. But some of these different approaches and strategies have also created public relations and image…
arrow_forward
The Five Product Levels model provides a way to show the different levels of need that customers
have for a product. It can be useful in helping organizations understand their customers. From there,
they can structure themselves to best serve those needs and wants. In this way, they can differentiate
themselves from their competitors.
Based on this understanding, please analyze how two major competitors Honda and Toyota different brands creating customer benefits on these different Five Product Levels in Pakistani market?
arrow_forward
Find out to what extent the IMC strategies of Frutika lost its attractiveness during Covid 19 and there is a need to maneuver the IMC strategies in post Covid 19 scenario.
arrow_forward
. Online Gaming during covid-19 Pandemic – Trend Analysis
1:
introduction
2: problem definition
arrow_forward
SEE MORE QUESTIONS
Recommended textbooks for you
Principles Of Marketing
Marketing
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Pearson Higher Education,
Marketing
Marketing
ISBN:9781259924040
Author:Roger A. Kerin, Steven W. Hartley
Publisher:McGraw-Hill Education
Foundations of Business (MindTap Course List)
Marketing
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning
Marketing: An Introduction (13th Edition)
Marketing
ISBN:9780134149530
Author:Gary Armstrong, Philip Kotler
Publisher:PEARSON
Contemporary Marketing
Marketing
ISBN:9780357033777
Author:Louis E. Boone, David L. Kurtz
Publisher:Cengage Learning
Related Questions
- Apple's IPOD: Product Development and Extensions Strategies" what is the problem in this case studyarrow_forwardWhich segment would you suggest they target and what strategic advice would you give in targeting this particular segment? Discuss the political, economic, cultural and technological challenges you envisage that Harley- Davidson might encounter in entering the identified market AND which of those challenges would have the biggest effect on sales. Use references/ citations in explaining those challenges.arrow_forwardQuestion 3: Assess the social and ethical considerations in targeting consumers and recommend in detail how Nike can implement this concept in a better way.arrow_forward
- Question 1: a) Name three consumer trends that have arisen from the COVID-19 Pandemic. b) What marketing opportunity has each trend presented to businesses?arrow_forwardPESTEL analysis for France's health supply(COVID-19) market?arrow_forwardDuring this pandemic, y are going to release a product which is hand sanitizers. Create a promotion for it.arrow_forward
- Create a brand promise for Netflix in relation to DSTV (as key competitors)arrow_forwardWhat three macro-environmental forces could effect the launch on Apples iShirt campaign and how Apple can combat it?arrow_forwardCompany ABC has a dominant share in the GCC Sauce market and owns a successful brand in the category. Research showed that there was a need for sauce with unique taste which could be taken with Asian as well as Western snack foods. The company introduced “Tom-Tam”, a new tomato sauce with tamarind and tangy spices. The product is targeted at the children in the age group of 14 years and above. As a marketing manager, which steps would you like to take while launching this product? How will you conduct the test marketing for this product?arrow_forward
- Q No. 4: A company’s marketing environment consists of the actors and forces outside of marketing that affect marketing management ability to build and maintain successful relationships with target customers. Describe the environmental forces that affect the company’s ability to serve its customers?arrow_forwardYou are required to develop a brief marketing plan for a new product that you will launch in your country. Thisnew product can be an extension or adaptation of a currently existing product in your country. This is anindividual project, so you should work independently on this; seek advice as required from your tutor. Description of the Product: What exactly is the product? What are the features and how do thesebenefit consumers? 2. Target Market for the Product: Which group of consumers is the product targeted to? 3. Brief Overview of the Marketing Mix for the Product. This should be a concise description of howyou will address product features, distribution, promotion, and pricing for the product. 4. Conclusion: What value does this product offer to consumers that makes it unique or superior to othersimilar products on the market, and that is it likely to make it successful?arrow_forwardRUF and TUF jeans India’s leading denim manufacturer, Aravind Mills, wish to expand its consumer base, with a new brand tailored jean specifically for the rural market. It required not only a new product design but also a new distribution approach. (i) Consumer preferences: Market research revealed: (a) Many in rural areas found even the cheapest branded jeans beyond their means. (b) There is skepticism towards readymade products among rural Indians. (ii) Product: Ready –to-stitch jeans were supposed to be priced at 195, as against the unorganized sector’s range of 150-350, the kit is to be provided which include a denim trouser length with specific tailoring instructions and the brand zipper, rivets and buttons that distinguish jeans from more denim trousers in the consumer’s mind. (iii) Distribution; It was the critical issue. Not only the product be made available but also the expertise to tailor it is to be created. Success depended on total tailor’s…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Principles Of MarketingMarketingISBN:9780134492513Author:Kotler, Philip, Armstrong, Gary (gary M.)Publisher:Pearson Higher Education,MarketingMarketingISBN:9781259924040Author:Roger A. Kerin, Steven W. HartleyPublisher:McGraw-Hill EducationFoundations of Business (MindTap Course List)MarketingISBN:9781337386920Author:William M. Pride, Robert J. Hughes, Jack R. KapoorPublisher:Cengage Learning
- Marketing: An Introduction (13th Edition)MarketingISBN:9780134149530Author:Gary Armstrong, Philip KotlerPublisher:PEARSONContemporary MarketingMarketingISBN:9780357033777Author:Louis E. Boone, David L. KurtzPublisher:Cengage Learning
Principles Of Marketing
Marketing
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Pearson Higher Education,
Marketing
Marketing
ISBN:9781259924040
Author:Roger A. Kerin, Steven W. Hartley
Publisher:McGraw-Hill Education
Foundations of Business (MindTap Course List)
Marketing
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning
Marketing: An Introduction (13th Edition)
Marketing
ISBN:9780134149530
Author:Gary Armstrong, Philip Kotler
Publisher:PEARSON
Contemporary Marketing
Marketing
ISBN:9780357033777
Author:Louis E. Boone, David L. Kurtz
Publisher:Cengage Learning