Module 2
.docx
keyboard_arrow_up
School
Defense Acquisition University *
*We aren’t endorsed by this school
Course
1300V
Subject
Management
Date
Feb 20, 2024
Type
docx
Pages
4
Uploaded by ChancellorThunderDeer36
Module 2
Required Reading
Judge, W. (n.d.).
Focusing on Organizatonal Change
. Retrieved from
http://www.oercommons.org/courses/focusing-on-
organizational-change/view
Read Chapter 3: OCC Dimension 1: Trustworthy Leadership.
Brown, B. B. (2002).
Easy step by step guide to managing change
. Havant: Crimson eBooks. Retrieved from EBSCO eBook Collection.
Stagl, H. (2015, June 30).
How to deal with resistance to change
[Video file]. Retrieved from
https://www.youtube.com/watch?
v=79LI2fkNZ2k
Erwin, D. G., & Garman, A. N. (2010). Resistance to organizational change: Linking research and practice.
Leadership & Organization Development Journal, 31
(1), 39–56. Retrieved from ProQuest.
Forward Focus. (2016, June 7).
7 strategies for overcoming resistance to change
[Video file]. Retrieved from
https://www.youtube.com/watch?v=o9ulQvQdBQY
Marker, A. (n.d.). 10 strategies you can use for overcoming resistance to change.
Boise State
. Retrieved from
https://opwl.boisestate.edu/wp-content/uploads/news-
A_Marker_Handling_Resistance_to_Change_v4b.pdf
Optional Reading
Anderson, L. A., & Anderson, D. (2014, April 7). Ten common mistakes: An overview. Change Leaders Network. Retrieved from
http://changeleadersnetwork.com/wp-content/uploads/20
16/03/CLNN_TenCommonMistakes_FINAL_140407.pdf
Darnell, E. (2013).
Leading successful changes in your business: Peakmake—A new model combining change management and change leadership
. Hamburg: Anchor. Retrieved from EBSCO—eBook Collection.
Andersen, L., & Andersen, D. A. (2015). Getting smart about employee resistance to change: Part One.
Change Leader’s Network
. Retrieved from
http://changeleadersnetwork.com/free-resources/getting-
smart-about-employee-resistance-to-change-part-one
Andersen, L., & Andersen, D. A. (2015). Getting smart about employee resistance to change: Part Two.
Change Leader’s Network
. Retrieved from
http://changeleadersnetwork.com/free-resources/getting-
smart-about-employee-resistance-to-change-part-two
Module 3
Required Reading
Andersen, D., & Andersen, L. A. (2010). What is transformation, and why is it so hard to manage?
Change Leader’s Network
. Retrieved from
http://changeleadersnetwork.com/free-resources/what-is-
transformation-and-why-is-it-so-hard-to-manage
Campbell, H. (2014).
Managing organizational change: A practical toolkit for leaders
. Philadelphia, PA: Kogan Page. Retrieved from EBSCO – eBook Collection.
PWC’s Strategy. (2014, April 3).
Culture is key: The 2013 culture and change management survey
[Video file]. Retrieved from
https://www.youtube.com/watch?v=54VpkDeMbfI
Franklin, M. (2014, July 10).
Building your capability to change
[Video file]. Agile CM. Retrieved from
https://www.youtube.com/watch?
v=dBBboMQxcqk
Meyer, C. B., & Stensaker, I. G. (2006). Developing capacity for change.
Journal of Change Management
,
6
(2), 217–231. Retrieved from EBSCO—Business Source Complete.
Optional Reading
Patterson, J. L. (2003).
Coming even cleaner about organizational change
. Lanham, MD: R&L Education. Retrieved from EBSCO—eBook Collection.
Judge, W. (n.d.).
Focusing on Organizatonal Change
. Retrieved from
http://www.oercommons.org/courses/focusing-on-
organizational-change/view
Chapter 9: OCC Dimension 7: Accountable Culture
Module 4
Required Reading
Campbell, H. (2014).
Managing organizational change: A practical toolkit for leaders
. Philadelphia, PA: Kogan Page. Retrieved from EBSCO—
eBook Collection.
Optional Reading
Judge, W. (n.d.).
Focusing on organizational change
. Retrieved from
http://www.oercommons.org/courses/focusing-on-
organizational-change/view
Chapter 7: OCC Dimension 5: Systems Thinking
Chapter 8: OCC Dimension 6: Communication Systems
Anderson, L. A., & Anderson, D. A. (2015). Six faulty assumptions about organizational change communications.
Change Leaders Network.
Retrieved from
http://changeleadersnetwork.com/free-
resources/six-faulty-assumptions-about-change-
communications
McNamara, C. (n.d.). Approaches and methods for managing change.
Free Management Library
. Retrieved from
http://managementhelp.org/organizationalchange/index.
htm
Anderson, L.A., & Anderson, D.A. (2015). Designing your engagement strategy.
Change Leaders Network
. Retrieved from
http://changeleadersnetwork.com/free-resources/designi
ng-your-engagement-strategy
Anderson, L. (2015). Savvy strategies for implementing a common change methodology [Webinar].
Change Leaders Network
. Retrieved from
http://changeleadersnetwork.com/free-resources
Privacy Policy
|
Contact
Case Assignment
Read the following case study:
Nelsen, B. J., & Valadez, M. S. (2012). Resistance to technological change: The case of the unused calculators.
Journal of Case Studies
,
30
(2), 14-20. Retrieved from EBSCO—Business Source Complete.
Then, in a well-written 5- to 6-page paper, please respond to the following:
Part One
: Briefly summarize the circumstances confronting Ms. Figueroa in her quest to have the calculators widely used at the ASD?
Part Two
: Identify the key individuals (stakeholder groups) in the unused calculator case, and discuss the extent to which each stakeholder is resistant to change (i.e., is amenable to use of the technology). How might the different perspectives of each of the
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
major stakeholders in this case have come together to further increase the overall resistance to change at the ASD?
Part Three
: Using the background readings, what factors—other than the technology itself—do you believe contributed to the resistance to change on the part of each of the major stakeholders you have identified in Item #2 above (mistrust, fear, loss of job security)?
Part Four
: Conclude your paper by commenting on the following: Is it possible that Ms. Figueroa can resolve this situation such that the calculators can be used at the ASD? Or is the resistance to change at the ASD now impossible to overcome? Be sure to explain
your reasoning.
The following articles may be helpful to you in completion of the Module 2 Case:
Unicorn HRO. (2016, June 7). Handling resistance to technological change in the workforce. Unicorn HRO. Retrieved from
http://www.unicornhro.com/blog/handling-resistance-to-
technological-change-in-the-workforce
Quast, L. (2012, Nov 26). Overcome the 5 main reasons people resist change. Forbes. Retrieved from
https://www.forbes.com/sites/lisaquast/2012/11/26/overcome-
the-5-main-reasons-people-resist-change/#4e88687f3efd
Assignment Expectations
1.
Your paper must be at least 5–6 pages in length.
2.
Be sure that you incorporate sources found at the Background page into your written analysis.
3.
Be sure that you properly cite all sources used in your paper (APA Style) in-text and in your end referencing.
4.
Upload your Module 2 Case to the Dropbox before or on the assignment due date.
Related Questions
Chapter 10 in your eText discusses Kotter's (2007) eight-step change model. Which of these steps do you think is the most challenging? Which is most important? Give specific examples of how an organization either effectively navigated all 8 steps or alternatively, missed one of the steps and it led to change resistance or ineffective change.
arrow_forward
In a two- to three- page paper (not including the title and reference pages) select a, b, or c from the list below and compare and contrast the change interventions.1.Transitional and Transformational Change2.First and Second Order Change3.Operational and Strategic ChangeYou must use at least two scholarly journal articles that reference the selected change interventions, in addition to the text, and format your paper according to APA style guidelinesBierema, L. (2014). An Introduction to Organizational Development. San Diego, CA: Bridgepoint Education, Inc.
arrow_forward
Which tool would you feel more comfortable using of the five change-management tools described in Chapter 20 of the textbook? Why?
Reference: Moseley III, G. B. (2018). Managing health care business strategy (2nd ed.). Jones and Bartlett Learning. ISBN-13: 9781284081107
arrow_forward
Safari
File
Edit
View
History
Bookmarks Window
Help
View Assessment
GroupMe
luonline.blackboard.com
E The outcome of our lives: a
Co
X
24 minutes remaining
24 OF 25 QUESTIONS REMAINING
Tuge 201
X
1 Point
Question 2
According to T.M. Dexter's commencement address, criminal justice administration
IS:
A Reluctant to change
B
An organic, dynamic process where constant change is a given
C) Never changes
D
Is in a constant state of chaos
Last saved 11:12:06 AM
Questions Filter (25) ▼
K First
Last >
1,082
9,809
33
AUG
25
M
tv
ST17 A
Gr
C
D
Th
W
tr
W
C
arrow_forward
An organizational change model provides a basis for exploring what needs to change and offers a process to initiate change. Burke (2018) states "These models represent an integration of content and process and have evolved from both practice and theory" (p.207). Identifying the need for change, the organization's readiness to change, and potential resistance to change, determines how change is approached. Of course, application of specific change models can present challenges. However, Michels and Murphy (2021) developed a nine-trait framework for measuring an organization's change power using four of the most common company archetypes, therefore identifying factors that can increase an organization's ability to change. In the same way, Radel (2021) demonstrates the simplicity of a change framework and the McKinsey 7S Model in a visual diagram of all the necessary components for change to happen. As you explore conceptual and integrated models for understanding organizational…
arrow_forward
understanding planned change within an organizational setting requires knowledge of models, how to promote successful change, and the challenges resulting from resistance to change. The influence of an organization’s culture is a key factor that can support or prevent change within an organization. The perspective of systemic change is also critical for the success of change efforts. For this assignment, you will review the following scenario and develop a presentation on planned organizational change for a local chamber of commerce.
Scenario
As a skilled organizational consultant, you have been asked to deliver a presentation on Planned Organizational Change to a local chamber of commerce located in a mid-sized metropolitan area. The members are very interested in learning how to plan and manage the needed changes for their businesses to be competitive and grow, while still maintaining basic values in their business culture of treating employees fairly and providing excellent customer…
arrow_forward
understanding planned change within an organizational setting requires knowledge of models, how to promote successful change, and the challenges resulting from resistance to change. The influence of an organization’s culture is a key factor that can support or prevent change within an organization. The perspective of systemic change is also critical for the success of change efforts. For this assignment, you will review the following scenario and develop a presentation on planned organizational change for a local chamber of commerce.
Scenario
As a skilled organizational consultant, you have been asked to deliver a presentation on Planned Organizational Change to a local chamber of commerce located in a mid-sized metropolitan area. The members are very interested in learning how to plan and manage the needed changes for their businesses to be competitive and grow, while still maintaining basic values in their business culture of treating employees fairly and providing excellent customer…
arrow_forward
Do it accurate solve it correct complete solutions need.no need guidelines answers okk
arrow_forward
Please original work
Read the article Intelligent Decision Support in Healthcare. (attachment provided)
What factors would lead you to recommend selecting a project that is appropriate for expert systems development? How could intelligent decision support be used in your industry? (Industry: Management consulting firm)
Please cite a reference
arrow_forward
(i) Specify five types of working conditions which Charlotte might arrange for the achievement of high levels of innovation.
(ii) Specify five ways of fostering innovation which Charlotte might include in the company procedures.
arrow_forward
Dashboard / My courses
MNGT 221-2-20202/ General / TEST 3
The process by which a person influences others to accomplish an objective and
directs the organization in a way that makes it more cohesive and coherent is
Question 6
Not yet
answered
Marked out of
1.00
Select one:
Rag question
a. Leadership
b. Controlling
c. Organizing
d. Planning
Clear my choice
arrow_forward
In this assignment you will critique Beer’s (2021) proposed normative and actionable theory of planned organizational change. Based on over 50 years’ experience in OD, he contends that five principles are essential for successful organization transformation. While supporting systematic change efforts, the author offers a strong argument in relation to problem diagnosis and presents strategies that lead to long-term sustainable change. Examine the article from a critical thinking viewpoint to evaluate how you may incorporate one or more principles identified in the proposed theory into your final project proposal. The following questions should guide your critique:
4. From your experience with executing planned change, what gaps could be identified in Beer’s (2021) proposal?
5. Of the six killer barriers to change, three or more barriers are directly or indirectly related to leadership. Since leadership plays a pivotal role in organizational change, why are the barriers…
arrow_forward
Present the specific recommendation or change to be implemented and describe the proposed course of action to ensure successful implementation.
• Identify and describe the impact of implementing your recommendation is likely to have or could have on other organizational departments. Are there potential side effects that could negatively affect other departments or individual ability to perform? If you anticipate a specific side effect on another process or another department, address why you believe that your recommendations should still be implemented.
arrow_forward
2. Examine the case using a change management model using the Lewin's change management model
arrow_forward
(MANAGEMENT OF CHANGE)
An insurance company in Indonesia has just decided to form a digital company to provide the latest services for its customers. Currently the company already has its physical institution that was founded in 2010 and because wants to follow the digital trends, the company intends to develop a digital strategy. (Use the assumption)
Identify and explain type of change needed for the company to success implement the digital company.
If the company must develop a new system vs enhance existing systems to support the business growth, what are the system acquisition options that need to consider and explain the suitable option
arrow_forward
For change to succeed, stakeholders must understand why the change is needed and the anticipated outcomes. Therefore, creating a clear and compelling vision is essential for establishing expectations, motivating employees, and driving change. This vision should illustrate the desired post-change environment and inspire action. craft a vision for a system update change that makes check-in easier for front desk hotel works by pre-assigning the rooms, identify and propose a change to improve your current organization's people, processes, or overall productivity.
Address the following:
Briefly explain the system update that makes check-in easier for front desk hotel works by pre-assigning the rooms, identify and propose (i.e., what the change entails and who will be impacted).
In one or two paragraphs, craft a clear and compelling vision statement for championing the proposed system update within your organization.
What elements of your vision statement are most important for motivating…
arrow_forward
The most important success factor in change management is getting people to do which of the following?
Question 43 options:
unfreeze their resistance to change in general
understand the business case for the change
looking past self interests
working through distrust
arrow_forward
1. In business:
A. Being unorganized and stressed is acceptable
B. Redoing a project a second time is acceptable
C. Time is money
D. All of these
E. None of these
2. Constant stress can result in:
A. Personal and work problems
B. Physical harm
C. Mental harm
D. All of these
E. None of these
3. When opening mail:
A. Sort the mail after every piece is opened
B. Open mail throughout the day
C. Open all mail at one time
D. All of these
arrow_forward
SEE MORE QUESTIONS
Recommended textbooks for you
Understanding Business
Management
ISBN:9781259929434
Author:William Nickels
Publisher:McGraw-Hill Education
Management (14th Edition)
Management
ISBN:9780134527604
Author:Stephen P. Robbins, Mary A. Coulter
Publisher:PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract...
Management
ISBN:9781305947412
Author:Cliff Ragsdale
Publisher:Cengage Learning
Management Information Systems: Managing The Digi...
Management
ISBN:9780135191798
Author:Kenneth C. Laudon, Jane P. Laudon
Publisher:PEARSON
Business Essentials (12th Edition) (What's New in...
Management
ISBN:9780134728391
Author:Ronald J. Ebert, Ricky W. Griffin
Publisher:PEARSON
Fundamentals of Management (10th Edition)
Management
ISBN:9780134237473
Author:Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:PEARSON
Related Questions
- Chapter 10 in your eText discusses Kotter's (2007) eight-step change model. Which of these steps do you think is the most challenging? Which is most important? Give specific examples of how an organization either effectively navigated all 8 steps or alternatively, missed one of the steps and it led to change resistance or ineffective change.arrow_forwardIn a two- to three- page paper (not including the title and reference pages) select a, b, or c from the list below and compare and contrast the change interventions.1.Transitional and Transformational Change2.First and Second Order Change3.Operational and Strategic ChangeYou must use at least two scholarly journal articles that reference the selected change interventions, in addition to the text, and format your paper according to APA style guidelinesBierema, L. (2014). An Introduction to Organizational Development. San Diego, CA: Bridgepoint Education, Inc.arrow_forwardWhich tool would you feel more comfortable using of the five change-management tools described in Chapter 20 of the textbook? Why? Reference: Moseley III, G. B. (2018). Managing health care business strategy (2nd ed.). Jones and Bartlett Learning. ISBN-13: 9781284081107arrow_forward
- Safari File Edit View History Bookmarks Window Help View Assessment GroupMe luonline.blackboard.com E The outcome of our lives: a Co X 24 minutes remaining 24 OF 25 QUESTIONS REMAINING Tuge 201 X 1 Point Question 2 According to T.M. Dexter's commencement address, criminal justice administration IS: A Reluctant to change B An organic, dynamic process where constant change is a given C) Never changes D Is in a constant state of chaos Last saved 11:12:06 AM Questions Filter (25) ▼ K First Last > 1,082 9,809 33 AUG 25 M tv ST17 A Gr C D Th W tr W Carrow_forwardAn organizational change model provides a basis for exploring what needs to change and offers a process to initiate change. Burke (2018) states "These models represent an integration of content and process and have evolved from both practice and theory" (p.207). Identifying the need for change, the organization's readiness to change, and potential resistance to change, determines how change is approached. Of course, application of specific change models can present challenges. However, Michels and Murphy (2021) developed a nine-trait framework for measuring an organization's change power using four of the most common company archetypes, therefore identifying factors that can increase an organization's ability to change. In the same way, Radel (2021) demonstrates the simplicity of a change framework and the McKinsey 7S Model in a visual diagram of all the necessary components for change to happen. As you explore conceptual and integrated models for understanding organizational…arrow_forwardunderstanding planned change within an organizational setting requires knowledge of models, how to promote successful change, and the challenges resulting from resistance to change. The influence of an organization’s culture is a key factor that can support or prevent change within an organization. The perspective of systemic change is also critical for the success of change efforts. For this assignment, you will review the following scenario and develop a presentation on planned organizational change for a local chamber of commerce. Scenario As a skilled organizational consultant, you have been asked to deliver a presentation on Planned Organizational Change to a local chamber of commerce located in a mid-sized metropolitan area. The members are very interested in learning how to plan and manage the needed changes for their businesses to be competitive and grow, while still maintaining basic values in their business culture of treating employees fairly and providing excellent customer…arrow_forward
- understanding planned change within an organizational setting requires knowledge of models, how to promote successful change, and the challenges resulting from resistance to change. The influence of an organization’s culture is a key factor that can support or prevent change within an organization. The perspective of systemic change is also critical for the success of change efforts. For this assignment, you will review the following scenario and develop a presentation on planned organizational change for a local chamber of commerce. Scenario As a skilled organizational consultant, you have been asked to deliver a presentation on Planned Organizational Change to a local chamber of commerce located in a mid-sized metropolitan area. The members are very interested in learning how to plan and manage the needed changes for their businesses to be competitive and grow, while still maintaining basic values in their business culture of treating employees fairly and providing excellent customer…arrow_forwardDo it accurate solve it correct complete solutions need.no need guidelines answers okkarrow_forwardPlease original work Read the article Intelligent Decision Support in Healthcare. (attachment provided) What factors would lead you to recommend selecting a project that is appropriate for expert systems development? How could intelligent decision support be used in your industry? (Industry: Management consulting firm) Please cite a referencearrow_forward
- (i) Specify five types of working conditions which Charlotte might arrange for the achievement of high levels of innovation. (ii) Specify five ways of fostering innovation which Charlotte might include in the company procedures.arrow_forwardDashboard / My courses MNGT 221-2-20202/ General / TEST 3 The process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent is Question 6 Not yet answered Marked out of 1.00 Select one: Rag question a. Leadership b. Controlling c. Organizing d. Planning Clear my choicearrow_forwardIn this assignment you will critique Beer’s (2021) proposed normative and actionable theory of planned organizational change. Based on over 50 years’ experience in OD, he contends that five principles are essential for successful organization transformation. While supporting systematic change efforts, the author offers a strong argument in relation to problem diagnosis and presents strategies that lead to long-term sustainable change. Examine the article from a critical thinking viewpoint to evaluate how you may incorporate one or more principles identified in the proposed theory into your final project proposal. The following questions should guide your critique: 4. From your experience with executing planned change, what gaps could be identified in Beer’s (2021) proposal? 5. Of the six killer barriers to change, three or more barriers are directly or indirectly related to leadership. Since leadership plays a pivotal role in organizational change, why are the barriers…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Understanding BusinessManagementISBN:9781259929434Author:William NickelsPublisher:McGraw-Hill EducationManagement (14th Edition)ManagementISBN:9780134527604Author:Stephen P. Robbins, Mary A. CoulterPublisher:PEARSONSpreadsheet Modeling & Decision Analysis: A Pract...ManagementISBN:9781305947412Author:Cliff RagsdalePublisher:Cengage Learning
- Management Information Systems: Managing The Digi...ManagementISBN:9780135191798Author:Kenneth C. Laudon, Jane P. LaudonPublisher:PEARSONBusiness Essentials (12th Edition) (What's New in...ManagementISBN:9780134728391Author:Ronald J. Ebert, Ricky W. GriffinPublisher:PEARSONFundamentals of Management (10th Edition)ManagementISBN:9780134237473Author:Stephen P. Robbins, Mary A. Coulter, David A. De CenzoPublisher:PEARSON
Understanding Business
Management
ISBN:9781259929434
Author:William Nickels
Publisher:McGraw-Hill Education
Management (14th Edition)
Management
ISBN:9780134527604
Author:Stephen P. Robbins, Mary A. Coulter
Publisher:PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract...
Management
ISBN:9781305947412
Author:Cliff Ragsdale
Publisher:Cengage Learning
Management Information Systems: Managing The Digi...
Management
ISBN:9780135191798
Author:Kenneth C. Laudon, Jane P. Laudon
Publisher:PEARSON
Business Essentials (12th Edition) (What's New in...
Management
ISBN:9780134728391
Author:Ronald J. Ebert, Ricky W. Griffin
Publisher:PEARSON
Fundamentals of Management (10th Edition)
Management
ISBN:9780134237473
Author:Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:PEARSON