I work in a customer contact center with about 13 direct reports, who all speak with customers throughout the day. Typically customers have an issue that needs resolving, which is why they called into our customer service department. Dealing with a number of hostile customers can produce a great amount of stress in a work environment, especially when these customers are escalated to supervisors for assistance. However, the ability to handle stress is a technique that has to be exercised when dealing
transformational leader. She gained loyalty by providing an exciting place to work. Her employees were willing to walk around nearly naked, mingling with wealthy customers while on drugs. She didn’t try to work with them or ask them what they want out of their job. She gave them her expectations and they went with them without question, although the guests and drugs probably helped keep her employees
Ellen, Work place violence is very prevalent. I worked for an institute where a discharged patient gained access to the facility and brutally stabbed a technical partner in the neck, thankfully he was flown to the nearest trauma center a lived to tell his story. It was concluded that the discharged patient gained access piggybacking off of another employee swiping their badge to get into the hospital. I think we get so involved in our work day and where we need to be and what we need to do before
'Telecommuting' refers to workers doing their jobs from home for part of each week and communicating with their office using computer technology. Telecommuting is growing in many countries and is expected to be common for most office workers in the coming decades. How do you think society will be affected by the growth of telecommuting? Should telecommuting be encouraged for society? (Telecommuting is the use of computers and telephones to enable an employee to work off-site and outside the traditional
All of these figures include data that pertain to job no. J42. What is the total cost assigned to J42? a. b. c. d. 11. $17,100 $16,200 $15,900 $15,000 Many traditional costing systems: a. trace manufacturing overhead to individual activities and require the development of numerous activity-costing rates. b. write off manufacturing overhead as an expense of the current period. c. combine widely varying elements of overhead
Managers: Good and Bad Throughout a person’s work life they will come across managers with completely different personalities. Most of them release a variety of attitudes that they express towards their employees. No matter what job that we have, we will have at least one of the three types of managers out in the labor force: Strict, laid back, or uneducated managers. Regardless of which one it may be, good or bad, sometimes we’ll have to make the best of both worlds in cases such as this. Anywhere
meetings figured out and the families/Individual’s situation assessed. The intervention plan for Aden and Madina’s family is that I have decided them as the parents need the most help, therefore I would set up for them the need for a good stable job that can work around the fact that they are
being successful in life. Not many people know how to incorporate and structure work-life balance into their everyday lives making their jobs both stressful and often unsatisfying. Meanwhile, having job diversity can provide the opportunity for being open to change and the advantage of knowing how to work with various type of people. In the past, I have worked at jobs that have incorporated work diversity and it has taught me how to be a better employee and co-worker by examining others work ethics and
Every work environment is teeming with people from various generations. Though, the majority of people wish for a healthy work environment this is not the easiest to come by. People from these different generations have different ways of looking at the world. They were raised differently and though theoretically want the same things they want to reach these goals in different ways. Rising to leadership, the understanding of technology, adapting in the workplace, and communication are the four criteria
Why I didn’t quit my job to travel the world Quit your job to travel the world sounds like a dream. Traveling the world is an ultimate goal. Hats off to those who have traveled and being able to fund themselves while on the road. It’s simple to quit, but it’s not easy. Quitting a job is not about being brave and getting out of your comfort zone. Drop everything and travel the world, In short live your dreams! But, Why i didn’t quit my job to travel the world despite thousands of blogs encourage